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Risotto - IT help desk automation in Slack
Discover Risotto, your AI-powered IT co-pilot to streamline IT support within Slack. Risotto automates ticket management, answers common questions, and handles software requests. Save time, money, and improve security with Risotto.
Risotto - IT help desk automation in Slack HomeHow it worksSolutionsPricingBlogLoginBook a demoHomeHow it worksSolutionsPricingBlogLoginBook a demoHomeHow it worksSolutionsPricingBlogLoginBook a demoBacked byYourYourAll-in-OneAll-in-OneAll-in-OneSolution for Employee SupportSolution for Employee SupportSolution for Employee SupportSave time and money with one platform for internal support, automation, and around-the-clock assistanceBook your free demoBook your free demoBook your free demoKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementKnowledge ManagementAccess RequestsDepartment RoutingTicket & Task ManagementTrustedTrustedby IT and HRby IT and HRSuccess metricsMetricsMetricsyoucan measureyou can measureyou can measure2x2xyour SLA capacity60%+60%+of your tickets deflected90%+90%+customer CSATReduce costs with a single employee support funnelReduce costs with a single support funnelReduce costs with a single employee support funnelpoweredpoweredpoweredby ChatOps by ChatOps by ChatOps Minimize Tickets and Maximize EfficiencyTrack every issue directly in Slack for faster escalations and easier auditsSimplify IAM and Strengthen SecurityManage access, automate approvals, and enforce time limits effortlesslyTransform Slack into a help desk for every departmentRoute requests, collaborate on triage, and customize the experience—all within SlackSolutionsSolutionsSolutionsBring your company’s support ops together in Slack, supercharged with AIBring your company’s support ops together in Slack, supercharged with AIUnifiedhelp deskBoost efficiency with a single, unified support funnel in Slack, providing a seamless experience across all departments. Eliminate friction by offering one centralized hub for employee support.Boost efficiency with a single support funnel in SlackSave time for every department Improve satisfaction with quick responsesSupport IT, HR,Engineering, SecurityLearn MoreIGA/IAMautomationAccelerate advanced software provisioning workflows to give employees instant access to what they need.Improve security with Time based accessSave time withDynamic ApprovalsSimplify permissions withRBAC access managementSave license costs withUser Access ReviewsLearn MoreITco-pilotLet Risotto answer employee's most common questions. Leveraging learnings from past tickets, your knowledge base, & Slack history. Automate tier 1 tasks to get "time back"Deliver 24/7 support to ensure continuous serviceBoost user satisfaction withfast, efficient supportMultiply team productivity by 10x with automated workflowsLearn MoreUnifiedhelpdeskBoost efficiency with a single support funnel in SlackSave time for every department Improve satisfaction with quick responsesSupport IT, HR,Engineering, SecurityBoost efficiency with a single, unified support funnel in Slack, providing a seamless experience across all departments. Eliminate friction by offering one centralized hub for employee support.Learn MoreIGA/IAMautomationAccelerate advanced software provisioning workflows to give employees instant access to what they need.Improve security with Time based accessSave time withDynamic ApprovalsSimplify permissions withRBAC access managementSave license costs withUser Access ReviewsLearn MoreITco-pilotLet Risotto answer employee's most common questions. Leveraging learnings from past tickets, your knowledge base, & Slack history. Automate tier 1 tasks to get "time back"Deliver 24/7 support to ensure continuous serviceBoost user satisfaction withfast, efficient supportMultiply team productivity by 10x with automated workflowsLearn MoreautomatingSave timeSave timeSave timewith automations automatingin Slackin Slackin SlackAutomated ticket deflectionAutomated ticket deflectionIncrease efficiency by deflecting up to 60% of tier 1 tickets with Risotto, which learns from your knowledge base and chat interactionsProvide 24/7 support to ensure users always get the help they needRestore focus time by automatically resolving common issuesRestore focus time by automatically resolving common issuesRestore focus time by automatically resolving common issuesImprove resolution time with automatic escalations to the right teamImprove resolution time with automatic escalations to the right teamImprove resolution time with automatic escalations to the right teamLearn MoreTicket management in SlackTicket management in SlackScale your help desk seamlessly by managing tickets where your users are—directly in SlackEnsure confidentiality in chatStay focused in one toolExpand effortlessly to all teamsLearn MoreAdvanced IAMAdvanced IAMSpeed up and secure access management with automated approvals, time-based access, and user access reviewsRun compliance tasksImprove securityAutomate access approvalsLearn More"Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”"Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”"Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”Charlie Verrey, IT Manager at RetoolCharlie Verrey, IT Managerat RetoolCharlie Verrey, IT Manager at RetoolLearn about Retool's SLAsRetool's custom employee experienceRecognitionRecognition&&certificationcertificationBacked by leading investors, certified for security, and committed to the IT community.Backed by leading investors, certified for security, and committed to the IT community.Recognition&certificationBacked by leading investors, certified for security, and committed to the IT community.Frequently asked questionsFrequently askedquestionsHow do you ensure software access is granted accurately and securely?We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.How do you ensure software access is granted accurately and securely?We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.How do you ensure software access is granted accurately and securely?We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.How does Risotto improve security?How does Risotto improve security?How does Risotto improve security?What tools does Risotto integrate with?What tools does Risotto integrate with?What tools does Risotto integrate with?Where can I try Risotto?Where can I try Risotto?Where can I try Risotto?To add Risotto to your Slack workspace, schedule a demo with us!Schedule a demo directly with Calendly below or by sending a demo request on the right.Schedule with CalendlyWe will never spam you or share your information.Book your free demoRisotto - Built for IT, by ITPrivacy PolicyTerms and ConditionsContact UsTo add Risotto to your Slack workspace, schedule a demo with us!Schedule a demo directly with Calendly below or by sending a demo request on the right.Schedule with CalendlyWe will never spam you or share your information.Book your free demoRisotto - Built for IT, by ITPrivacy PolicyTerms and ConditionsContact UsTo add Risotto to your Slack workspace, schedule a demo with us!Schedule a demo directly with Calendly below or by sending a demo request on the right.Schedule with CalendlyWe will never spam you or share your information.Book your free demoRisotto - Built for IT, by ITPrivacy PolicyTerms and ConditionsContact Us
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Discover Risotto, your AI-powered IT co-pilot to streamline IT support within Slack. Risotto automates ticket management, answers common que...