https://throughlinecare.com

Helplines for global online communities | ThroughLineThe world’s largest verified network of suicide hotlines and crisis helplines. Support any user on your app, website, social network, or online game.Helplines for global online communities | ThroughLine Documentation×Contact usNameEmail AddressMessageThank you! Your submission has been received!Oops! Something went wrong while submitting the formCareersGet in touchConnect your global community to real-time crisis support in 100+ countriesScaling & maintaining global support resources is challenging & costly. We make it easy.Get startedTrusted byConnect users to free mental health and crisis support in 100+ countriesPowered by the world’s largest verified network of crisis hotlines and helplines, ThroughLine makes it easy for Trust & Safety teams, online communities and behavioral health providers to measurably support any user struggling with suicide, self-harm, sexual assault, domestic violence and more, while staying true to your brand.Your productUser experiences a mental health crisis→→Helpline support inUnited StatesIndiaBrazilPhilippinesSouth Africa100+ more countriesThe proprietary helpline dataset that powers ThroughLine is the largest and most comprehensive in the world. Our AI intelligent ranking algorithm ensures the most relevant results for users, every time.Global coverageVetted & verified helplines in 100+ countriesBuild your brandTake our product and make it look like your ownMeasurable impactGet real-time insights on users accessing helpFree helpline support, for every userThe largest, most reliable network of verified helplines in the worldWhen a user in your community contacts crisis support, you need to feel confident that help is on the other side – not a dial tone.Yet, helpline websites are littered with inactive phone numbers and broken links, putting your community further at risk. On some commonly used websites, 50% of the information is out-of-date.ThroughLine is the only product to vet every single service, as well as verify their information through working with the service directly. Our verified helpline network is 1,300 services strong, so you can rest knowing your users are in safe hands, wherever they may be.No barriers, free for allReal-time human supportConfidential & anonymousIntegrationsWeb AppFor signposting and in-product referralsEasy to use search experienceClinically-reviewed psycho-education information for 23 topicsUse your branding and stylesMeasure your impact with a real-time dashboardWeb app demoEmbeddable widgetFor websites and safety centersMobile-responsiveDisplay the user’s country by defaultOne-click supportUse your branding and stylesWidget demoAPIFor custom integrationsLeverage the power of our dataset and intelligent rankingSeamlessly integrate with your user experienceProvide your own filtering experience based on location and topic informationFully customizableIntegrate nowConnect your online community to the right supportWhen a person is experiencing an emotional crisis, they need easy access to the service that's the best fit for them – otherwise they're unlikely to make the bold decision to access support.‍We list helplines across 23 topics, 15 specialties and four contact methods – phone, SMS, online chat and WhatsApp.Through our direct relationship with helplines, every service is labelled by over 60 data points, enabling advanced filtering and helping users connect with the most appropriate service for them, right at their time of need.TopicsAbuse & domestic violenceAnxietyBullyingDementia & AlzheimersDepressionEating & body imageFamilyGamblingGender & sexual identityGrief & lossLonelinessParentingPhysical illnessPregnancy & abortionRelationshipsSchool & workSelf-harmSexual abuseStressSubstance useSuicideSupporting othersTrauma & PTSDSpecialtiesAdultsAll topicsChildrenDeaf & HOHEveryoneFaith-basedIndigenous supportLGBTQ+MenParentsSeniorsVeteransWarmlineWomenYouthPrivate and confidential, alwaysPeople need to feel safe to access help. That’s why we never collect the personally identifiable information of users.People can feel confident to access help securely and anonymously – and you can feel safe knowing that user's data stays in their hands.Why helplines for your online community?Helplines, also known as hotlines or crisis call centres, provide immediate, emotional support by text (sms), online chat (instant message) or voice call.Helplines have been found to measurably reduce suicidal ideation in those contacting them (King et al., 2003; Gould et al., 2007; Tyson et al., 2016).They are a free and accessible way to get immediate help with distressing feelings, thoughts of suicide, abusive situations, depression or grief.Helpline referrals are an essential approach for suicide prevention and crisis support, recommended by the World Health Organization and used by major internet platforms, globally.Start supporting your community todayDeploy mental health and crisis support for your global online community in days, not months.Contact usCopyright © 2023 ThroughLine Ltd. All rights reserved.Privacy PolicyTerms of Service×Contact usNameEmail AddressMessageThank you! Your submission has been received!Oops! Something went wrong while submitting the form1727199606https://throughlinecare.com

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