https://findock.com

FinDock - For Customer Payment Happiness - FinDockFinDock - For Customer Payment Happiness - FinDock Industries Product Stories & Events Support Partners Company Get Started Insurance > Simplify premium collection and cut admin work. Energy & Utilities > Automate billing, manage complex rates, and improve payment reliability. Fundraising > Automate recurring gifts, reduce churn, and strengthen donor loyalty. Memberships > Streamline membership payment process and provide a seamless experience for members. Education > Streamline tuition payments, lower late fees, and focus on students. Housing > Streamline rent collection for social housing and commercial real estate on Salesforce. Use Cases Managing failed rent payments Automatic council tax arrears Life insurance policy management Managing membership paymentsfor political parties More → Payment Processing > Online Payments > Process online payments via PayLinks, Giving Pages and Payment API. Recurring Payments > Automate recurring payments with Salesforce at the core. Agent Payments > Collect secure payments over the phone or mail using a Virtual Terminal. Outbound Payments > Pay vendors faster with tracked outbound payments. Payment Recovery > Recover failed payments automatically in Salesforce. Payment Reconciliation > Bank Payments > Import and reconcile bank payments in Salesforce. Payment Service Provider Payments > See all your PSP payment data in Salesforce. Non-FinDock Processed Payments > Reconcile all payments in one Salesforce view. Nonprofit Solutions Giving Pages Gift Aid   More Agentforce FinDock Factsheet FinDock Pricing     Blog > Insights, tips, and deep dives into payments on Salesforce Reviews > Hear directly from customers about their FinDock experience. Success stories > Learn how organizations transform their payment operations with FinDock. Downloads > Access guides, whitepapers, and resources to explore FinDock. Events & Webinars > Meet us at upcoming events, or catch up with our on-demand webinars. Videos > Browse our Feature Showcase videos and FinDock shorts Support Center > Get help from our resources or submit a support request. Knowledge Base > Understand how to configure, use, and integrate FinDock. For Customers Find Implementation Partner > Find certified experts to implement FinDock successfully. View Integration Solutions > Extend FinDock capabilities with out-of-the-box integrations. For Partners Become a Partner > Join our partner ecosystem and deliver payment solutions on Salesforce. FinDock Academy > Get trained and certified to build expertise in FinDock implementations. For Partners FinDock Demo App > Launch an end-to-end payment demo in just 5 minutes. Partner Newsletter > Stay in the loop with updates, insights, and partner success stories. About > Learn who we are and what we strive for. Brand Kit > Access our logos and brand guidelines. News > Stay up to date with our latest stories and updates. Legal > Read our policies, terms, and compliance resources. Careers > Explore open roles and join the FinDock team. Contact > Get in touch with our team. Industries Insurance Fundraising Education Social Housing & Real Estate Energy & Utilities Communications Product Payment Processing Recurring Payments Online Payments Agent Payments (Virtual Terminal) Outbound Payments Payment Recovery Payment Reconciliation Bank Payments Payment Service Provider (PSP) Payments Non-FinDock processed payments Stories & Events Blog Success Stories Reviews Downloads Events Partners For Partners Become a partner Academy FinDock Demo App Newsletter Sign-up For Customers Find an implementation partner View integration solutions Support Support Center Knowledge Base Company About Contact Legal News Brand kit Careers The payment engine forSalesforce, poweringCustomer Payment Happiness FinDock balances customer experience and operational efficiency by bringing payments into Salesforce – giving customers a smooth way to pay, and your team’s predictable revenue with less manual work. Get Started The payment engine forSalesforce, poweringCustomer Payment Happiness FinDock centralizes processing, recovery, and reconciliation in Salesforce – helping Finance & Ops teams reduce failures, speed up reconciliation, and improve the customer journey. Get Started The payment engine for Salesforce FinDock brings the full payment lifecycle into Salesforce – from processing to recovery to reconciliation. Eliminating manual work and messy integrations so your team can close faster & recover more revenue. Get paid faster, and with less effort. Payment Processing Capture every payment with full customer context. Give customers choice, while your team saves time and costs. Learn more → Payment Recovery Recover more payments, safeguard recurring income, and retain more customers. Learn more → Payment Reconciliation Match bank, PSP and even offline payment data inside Salesforce. Close faster, with less work – even with millions of transactions. Learn more → Every transaction is an interaction If managing payment data isn’t at the heart of your CRM strategy, you’re missing a vital connection in the customer journey. Payment data is customer data and it should live in Salesforce. Every payment has two sides: the customer experience and the operations behind it. Most tools solve one. FinDock solves both by keeping payment data inside Salesforce, through a balance of excellent customer experience and efficient operations. Customers get choice: how, when, and where to pay – online, offline, or recurring. Operations teams get control: reconciliation, recovery, and automation at scale. More bills paid. Less manual work. One system.
Customer Payment Happiness – for both sides. Our customers report the following benefits: % Reduction in time spent reconciling data % Increase in user satisfaction % Improvement in customer/donor insights % Increase in data quality * Data from the FinDock customer impact study, 2024 Trusted by 370+ companies from nonprofit to enterprise Customer experience at the core With FinDock, every payment becomes part of the customer journey – whether online, recurring, or through an agent over the phone. Great payment experiences drive revenue by reducing drop‑offs, cutting recovery needs, and building loyalty. Payments should strengthen relationships, not create friction. FinDock makes it possible – all within Salesforce, the world’s leading customer experience platform. The FinDock advantage: every department thrives When payments are embedded into Salesforce, it creates a spiral of success that benefits every part of your organization. IT Simplify integrations, reduce manual tasks, and future-proof your stack with FinDock’s Salesforce-native architecture. One system, less maintenance. Finance Automate reconciliation across millions of transactions. Close faster, cut errors, and keep recurring revenue predictable. Support Resolve payment issues instantly with full visibility in Salesforce. Happier customers, fewer escalations. Sales & Marketing Use relevant payment data to personalize campaigns and journeys. Better insights mean higher conversions and stronger retention. Operations Recover failed recurring payments automatically and at scale. More revenue protected, less manual chasing. IT Simplify integrations, reduce manual tasks, and future-proof your stack with FinDock’s Salesforce-native architecture. One system, less maintenance. Finance Automate reconciliation across millions of transactions. Close faster, cut errors, and keep recurring revenue predictable. Support Resolve payment issues instantly with full visibility in Salesforce. Happier customers, fewer escalations. Sales & Marketing Use relevant payment data to personalize campaigns and journeys. Better insights mean higher conversions and stronger retention. Operations Recover failed recurring payments automatically and at scale. More revenue protected, less manual chasing. Industries we serve   Fundraising Easy donations with full donor visibility. Insurance Simple policy payments that reduce admin. Memberships Smooth membership payments that improve retention. Education Streamline tuition management and student experience. Energy & Utilities Simplify utility payments connecting finance, service, and ops. Communications Effortless subscription payments that boost engagement. Housing Simplified rent payments with connected tenant relationships. Public Sector Efficient policy payments that streamline operations. Effortless paymentintegration andoptimisation in Salesforce FinDock seamlessly integrates global and local payment providers into Salesforce, letting you manage payments, toggle methods, and gain real-time insights. All within your CRM. Take a look at our factsheet to discover all supported payment methods and processors. Ready for Customer Payment Happiness? FinDock is trusted by 370+ organisations worldwide, processing over 100 million transactions annually and managing $3 billion in revenue. With a 4.98-star rating on the Salesforce AppExchange, we sometimes end up with an award in hand. Get Started Product FinDock PayLinks Virtual Terminal (MOTO) Giving Pages FinDock for Sweden FinDock for Switzerland FinDock Pricing Resources SupportDocumentationAPI referenceCustomer StoriesFactsheetFinDock Updates Partners FinDock Demo App Partner Newsletter FinDock Academy Become a Partner Company About News Brand Contact Careers Trust & Security Privacy Legal Cookie Statement We use cookies and similar technologies to make our website work properly and to measure its use. With your permission, we also use cookies to personalize your experience, show relevant advertisements, and connect with you on social media. This may involve processing personal data and sharing it with our partners. In our cookie statement you can read how we or our partners handle this. Reject cookies? If you refuse cookies, we only place functional cookies and privacy-friendly analytical cookies. These are always used and have no or only a very limited impact on your privacy. Accept cookies? If you agree, you give us permission to place cookies for personalization, advertising and social media. These cookies do affect your privacy. Adjust your preferences? You can decide at any time for which purposes we may place cookies. You can change or withdraw your consent via “settings”. In our cookie statement you can read how we or our partners handle this. Accept Reject Settings Close GDPR Cookie Settings Privacy Overview Functional and (limited) analytical cookies Personalisation Cookies Privacy Overview We use cookies and similar technologies to make our website work properly and to measure its use. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. With your permission, we also use cookies to personalize your experience, show relevant advertisements, and connect with you on social media. This may involve processing personal data and sharing it with our partners. In our cookie statement you can read how we or our partners handle this. See our Cookie Statement for a full explanation Functional and (limited) analytical cookies Functional cookies are always placed because they are necessary for the website to work properly and to keep it secure. These cookies have only a very limited impact on your privacy and do not require your consent. We use analytical cookies to collect data for internal statistics and to improve our website. These cookies help us determine how many people visit our website, which pages are viewed, and how we can optimize our content. With these analytical cookies and similar technologies, we gain insight into how visitors interact with our website.  These analytical cookies are configured to have only a (very) limited impact on your privacy and may therefore be used without your consent. 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