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KnoCommerce – Customer Post-Purchase Surveys and MoreEmail, pre- and post-purchase surveys that help brands and media buyers with customer attribution. Integrated with Shopify and Klaviyo.KnoCommerce – Customer Post-Purchase Surveys and More KnoCommerce Solutions Build Use a template Multi-touch attribution templates that power over 1,000,000 responses per month Start from scratch 12 different question types to collect pre and post-purchase survey data Analyze Powerful reporting Break down survey responses into 60+ data points Build audiences Use audience filters to break down customer demographics Grow Use cases Using videos we're collecting from customers on how they're using KNO data Integrate Integrate with top platforms or use data dispersion via REST API Pricing Customer Stories Backbone Media How Backbone Media Uncovered a Hidden Sales Spike from Earned Media with KnoCommerce BYLT Basics From Mike Tyson to Women’s Fashion: How BYLT Basics Leverages KnoCommerce for Smarter Growth Loop Earplugs Why Loop Earplugs' Best Marketing Strategy Isn’t Ads—It’s Listening Recent All Customer Stories -> Resources Resources Blog In the KNO Help Center Get started PPS Question bank Data, Insights Put your data to work with Shopify Flow and Zapier Integrations Customers, Ecommerce Everyone wants a loyal customer, but how do you actually create one? From the blog Go to Blog -> Partners Integrations Agency partners Become a partner Demo Store Login Book a Demo Start for Free Menu The fastest way to learn everything about your customers Start collecting data with our post-purchase survey tools. In 5 minutes, you’ll access behavioral data to understand your attribution and drive stronger ROI—straight from the source. Book a Demo Try for Free Who’s Solving Attribution With KNO You’re in full control Our survey builder requires no coding experience 5-minute setup with 30+ full survey templates and dozens of pre-built questions. Attribution reports & analyses to better understand ad performance. Use logic flows for in-depth analysis and actions to boost customer engagement. See What Real Customers Are Saying We believe in real voices and experiences, not paid endorsements. Ali Mooradian VP of Marketing — Wildgrain I’ve found KnoCommerce to be an incredibly helpful, effective, and affordable post-purchase survey tool! The customer support is also top-quality; Jeremiah and Landon in particular have not only helped me on calls when a tech issue arises, but have also helped me with strategic decisions in terms of setting up my post-purchase survey. Thank you KnoCommerce team! Cameron Faist Director of Ecommerce — Aura Bora The addition of KNO Post Purchase Surveys to our tech stack feels like it has unlocked an achievement level in a video game, almost like a cheat code thats totally legal. KNO has unlocked a deep understanding of our users, a clearer picture of our attribution, and helps drive inspiration for product innovation. If you are looking to unlock a new level of consumer insights to drive your business forward, highly recommend using KNO to help you do so. Chad Janis Founder — Grüns KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand. Connor Rolain Head of Growth — HexClad KNO isn’t just a shopify app I like using … it’s a non-negotiable to have on our store. This is especially the case for us because we have a long consideration window, so while the lot MTA click data we get from our attribution tool is helpful, it’s not the end-all story to inform our first touch channel efficiency. KNO has helped us understand our media mix, consideration lag, who people are buying for, and much much more. And I still feel like i’ve only tapped into 15% of what this tool is capable of. And on top of that, their customer success team is incredible. They don’t only help you use the tool to implement ideas we bring to them, but they also bring strategic ideas to us. Overall, great tech and great support. I HIGHLY recommend KNO! Nathan Young Digital Marketing Manager — Kizik We’ve tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they’re constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team. Samantha Coxe Founder & CEO — Flaus I am literally OBSESSED with KnoCommerce. I constantly say it’s one of my favorite Shopify plug ins. Being able to understand customer psycho behavioral data is invaluable. Richie Mashiko Head of Growth — She’s Birdie We were using another post purchase survey tool for the past year and a half and I can honestly say that not switching to Kno 18 months ago has been one of my biggest mistakes that I’ve made. With Kno, there is just so much more data and insights that I have access to and can take action on. It has helped unmuddy attribution which has been especially valuable since iOS 14. We’ve also learned about who our customer is buying for, which has helped us craft our marketing creative and copy to different cohorts of people. This is one of the best value apps that I’ve ever used on Shopify. Cody Plofker CMO — Jones Road Beauty We originally added KNO to our store to close in the gap on everyone’s favorite topic, attribution. We now rely on this zero-party data to make strategic decisions on which channels to invest in, and specifically scaled our TikTok spend by 10x in 2022 alone on the back of this data. Little did we know that was the tip of the iceberg. Joe Putnam Owner — Conversion Engine FYI this KNO data is really powerful. We have a lot of issues with clients questioning attribution, not realizing how valuable ads are, over-estimating Google, under-estimating Twitter, etc. The picture this data is painting is going to be really, really helpful. I’m super pumped we found you guys! Deirdre Kelly Director of Acquisition — Pura Vida This is definitely the best post-purchase survey on the market right now. We moved over from Fairing (Formerly Enquire) and the difference is like night and day. Being able to survey new vs returning customers differently is key. Love the model data feature so we can see what results would look like assuming a 100% response rate. The recharge integration is super helpful too! We use this survey to instruct our media mix, budgets and merchandising. Tyler Macke Founder — SendAFriend KNO Post Purchase Surveys have helped us patch up and understand ad platform attribution more clearly, establish better goals, and have a better idea of how each platform we advertise on is performing. One of the most interesting insights we’ve gathered from KNO is the difference between platforms in time between initial discovery and purchase. Highly recommend to anyone that wants to understand their marketing and customer behavior better! Helen Guo Co-founder — Schoolyard Snacks We’ve been using KnoCommerce for several months now after switching over from another popular tool. With KnoCommerce we get much higher response rates on our post purchase surveys and have much more clarity on our attribution. This is by far the best tool on the market currently for post purchase attribution, and on top of that the team offers stellar support and really listens to customers for their future roadmap. I’ve been recommending it to all my DTC and e-commerce friends. See a 45% avg response rate with KNO post-purchase surveys Only Curls onlycurls.com Range rangeleather.com HexClad hexclad.com How Only Curls Used Tapcart and KNO to Find Their TikTok Sweet Spot 1K+ clicks to the tapcart app from kno survey 1,000+ Discovered 25% of purchases are from TikTok vs Google 25% Full Case Study How Range Used KNO’s Post-Purchase Surveys to Fill Their Wholesale Pipeline & Drive Over 4x ROI Drove over 4x ROI 4x 20% new lead opt in rate 20% Full Case Study Data-Driven Growth: How HexClad Used KnoCommerce to Refine Media Spending 50% survey response rate 50% Found top 3 performing podcasts and redistributed 85% of budget to new channels 85% Full Case Study Get cleaner customer data to take action and drive ROI Go to Deploy in Minutes Deploy in Minutes Start with our multi-touch attribution templates that power over 1,000,000 responses per month. Gather anything with 12 question types and extensive library of templates. Go to Deploy in Minutes Learn More Go to Powerful Reporting Powerful Reporting Break responses down by AOV, products purchased, and 60+ more data points to create sophisticated audience segments to really understand your customers. Go to Powerful Reporting Learn More Go to Drive Incremental Revenue Drive Incremental Revenue Push customers to take actions in your surveys and drive up your ROI. Upsells, referrals, loyalty programs, reviews and more can all be activated directly from a Kno Survey. Go to Drive Incremental Revenue Learn More Customer Insights Attribution Zero-party data Surveys Stats Customer Insights Attribution Zero-party data Surveys Stats Surveys Templates Benchmarks Audiences Reports Surveys Templates Benchmarks Audiences Reports Attribution Surveys Benchmarks Templates Customer Insights Attribution Surveys Benchmarks Templates Customer Insights Seamlessly integrate with your tech stack Set up in a matter of minutes. Klaviyo We believe in making data actionable, which is why you’ll have the ability to push your survey status and survey responses into Klaviyo. Triple Whale Seamlessly connect your data collection with your data/attribution analysis. Tik Tok Pass KNO data to TikTok for better in platform measurement. Source Medium Pass zero-party data to Source Medium and analyze things like: Survey adjusted net revenue by channel and Survey adjusted CPA Survey Adjusted LTV. Peel Gain deeper insight with Peel's powerful ecommerce analytics. Disco Boost customer engagement with Disco widget and encourage upsells and cross-sells. Tapcart Use KNO to drive Tapcart App downloads! Stamped Drive checkout Stamped reviews right from your surveys. Prescient Seamlessly connect your data collection with your data/attribution analysis. Foshpa Seamlessly connect your data collection with your data/attribution analysis. Rockerbox Seamlessly connect your data collection with your data/attribution analysis. Klar Elevate efficiency with granular attribution data, holistic customer journey mapping, and optimize marketing spend. KNO is a cheat code to attribution that’s totally legal Templates Extensive survey template library that powers over 1M+ survey responses per month 45%+ Average response rate for all survey types Fast Returns Increase ROI with targeted survey actions ie. app downloads, loyalty programs and social media interactions Start with a template Book a Demo Book a Demo Start for Free Post-purchase surveys, email surveys, your surveys. We’re here to help you ask the fun questions, hard questions, and everything between. Drop us a line at hello@knocommerce.com to talk directly with our team. @knocommerce @knocommerce KnoCommerce Solutions Pricing Customer Stories Resources Partners Demo Store About Copyright © 2025 Privacy Policy Terms of Serviceenusen-UShttps://knocommerce.com