https://southernwater.co.uk

Home - Southern WaterWelcome to the Southern Water website. We provide water and wastewater services to East and West Sussex, Kent, Hampshire and the Isle of Wight.Home - Southern Water Skip to content Live Updates View all updates Accessibility tools Close Account Login Help & Support Expand Help & Support Backdrop of menu Help & Support Need help with your water, wastewater, account or bill? You've come to the right place. Accounts and billing Get help with managing your account. Water supply Information around your water supply, its quality and where it comes from. Wastewater Advice on dealing with waste and keeping your pipes clean. Water advice Learn how to manage water issues and save water. Flooding and leaks Dealing with and reporting flooding and leaks. Useful links Ways to pay your bill Tell us you're moving How to save water in your home Building & Development Expand Building & Development Backdrop of menu Building & Development We provide various building and development services to help you complete your project and get you connected to the network. Water services We’re here to help you get your development connected to the public water supply. Wastewater services We’re here to help you get your development connected to the public sewer network. Planning your development Here’s what to do when you’re in the early stage of planning water and wastewater solutions. Self-lay schemes When installing new water mains for your development, you can go through us or use a self-lay provider (SLP). New appointment variations Find more information about NAVs, how they operate and how to make a bulk supply or discharge application. Our Charges Learn more about our connection charging arrangements for when you need to connect premises to the public water supply or a public sewer. Help and resources GetConnected Portal Contact Us Call Developer Services on 0330 303 0119 Find Your Supplier Commercial Expand Commercial Backdrop of menu Commercial We provide a range of commercial services across our region. You can learn more and enquire about them here. Tankered waste Across our region, we have 31 reception sites that can accept a range of domestic and commercial waste. Business trade effiuent Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises. Standpipes When you need a supply of water outside our normal service, you can hire a standpipe from Water Services. Biosolids We provide a complete biosolids recycling service for farmers through our contractor ACS. Useful Commercial links Contact Us Retailers Expand Retailers Backdrop of menu Retailers Here you can access all the information you need about our retailer commitment, our policies and more. Working with us We want your experience with us to be simple and straightforward. Here you'll be able to find useful information and links for water retailers. Retail trade effluent Trade effluent is any liquid waste (effluent) discharged into our sewers from a business or industrial process. Saving water in your business Every year the population of the South East grows, but the amount of available water remains the same. Learn what your business can do to save water. Wholesale Charges Here you can find all relevant documents for wholesale charges and the timetable of settlement dates. Useful Retailer Links Smart Metering Strategy Accredited Entities Our Region Expand Our Region Backdrop of menu Our Region Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects. Healthy rivers and seas Here you can view our latest environmental reporting on bathing water quality, flow and spill compliance and pollutions. Improvements in your area Here you can view our investment plans for 2020-2025. These will help us to improve and protect our region's water environment. Water levels Here you can access our latest water level figures from our main sources - groundwater, rivers and reservoirs. The water treatment process Here you can learn more about our water treatment process. Useful Region Links Rivers and seas watch Clean Rivers and Seas Task Force Catchment First About Us Expand About Us Backdrop of menu About Us Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business. Annual reporting Here you can view or download both the latest and previous reports on our financial and non-financial performance. Environmental performance Here you can find more information and access our latest reports about our environmental performance. Our plans Here you can view our short, medium and long-term plans for protecting our environment and ensuring our water supplies. Careers With over 2,000 employees delivering essential life services to more than four million customers, there is a role for everyone at Southern Water. Get involved Read more about what we're doing to give back to our communities and customers and how we can help you too. Corporate governance Here you can read more about our Board of Directors and their experience. Popular News Work underway on £170m Portsmouth Harbour storm overflow reduction scheme Work set to make Kent roads greener to reduce storm overflows More West Sussex villages set for sewer sealing View all of our news Help & Support Expand Help & Support Backdrop of menu Help & Support Need help with your water, wastewater, account or bill? You've come to the right place. Accounts and billing Get help with managing your account. Water supply Information around your water supply, its quality and where it comes from. Wastewater Advice on dealing with waste and keeping your pipes clean. Water advice Learn how to manage water issues and save water. Flooding and leaks Dealing with and reporting flooding and leaks. Useful links Ways to pay your bill Tell us you're moving How to save water in your home Building & Development Expand Building & Development Backdrop of menu Building & Development We provide various building and development services to help you complete your project and get you connected to the network. Water services We’re here to help you get your development connected to the public water supply. Wastewater services We’re here to help you get your development connected to the public sewer network. Planning your development Here’s what to do when you’re in the early stage of planning water and wastewater solutions. Self-lay schemes When installing new water mains for your development, you can go through us or use a self-lay provider (SLP). New appointment variations Find more information about NAVs, how they operate and how to make a bulk supply or discharge application. Our Charges Learn more about our connection charging arrangements for when you need to connect premises to the public water supply or a public sewer. Help and resources GetConnected Portal Contact Us Call Developer Services on 0330 303 0119 Find Your Supplier Commercial Expand Commercial Backdrop of menu Commercial We provide a range of commercial services across our region. You can learn more and enquire about them here. Tankered waste Across our region, we have 31 reception sites that can accept a range of domestic and commercial waste. Business trade effiuent Trade effluent is any liquid waste discharged into our sewers from a business or industrial process on a trade premises. Standpipes When you need a supply of water outside our normal service, you can hire a standpipe from Water Services. Biosolids We provide a complete biosolids recycling service for farmers through our contractor ACS. Useful Commercial links Contact Us Retailers Expand Retailers Backdrop of menu Retailers Here you can access all the information you need about our retailer commitment, our policies and more. Working with us We want your experience with us to be simple and straightforward. Here you'll be able to find useful information and links for water retailers. Retail trade effluent Trade effluent is any liquid waste (effluent) discharged into our sewers from a business or industrial process. Saving water in your business Every year the population of the South East grows, but the amount of available water remains the same. Learn what your business can do to save water. Wholesale Charges Here you can find all relevant documents for wholesale charges and the timetable of settlement dates. Useful Retailer Links Smart Metering Strategy Accredited Entities Our Region Expand Our Region Backdrop of menu Our Region Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects. Healthy rivers and seas Here you can view our latest environmental reporting on bathing water quality, flow and spill compliance and pollutions. Improvements in your area Here you can view our investment plans for 2020-2025. These will help us to improve and protect our region's water environment. Water levels Here you can access our latest water level figures from our main sources - groundwater, rivers and reservoirs. The water treatment process Here you can learn more about our water treatment process. Useful Region Links Rivers and seas watch Clean Rivers and Seas Task Force Catchment First About Us Expand About Us Backdrop of menu About Us Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business. Annual reporting Here you can view or download both the latest and previous reports on our financial and non-financial performance. Environmental performance Here you can find more information and access our latest reports about our environmental performance. Our plans Here you can view our short, medium and long-term plans for protecting our environment and ensuring our water supplies. Careers With over 2,000 employees delivering essential life services to more than four million customers, there is a role for everyone at Southern Water. Get involved Read more about what we're doing to give back to our communities and customers and how we can help you too. Corporate governance Here you can read more about our Board of Directors and their experience. Popular News Work underway on £170m Portsmouth Harbour storm overflow reduction scheme Work set to make Kent roads greener to reduce storm overflows More West Sussex villages set for sewer sealing View all of our news Close Account Login Live Updates Account Login Close Help & Support Go Back Help & Support Need help with your water, wastewater, account or bill? You've come to the right place. Accounts and billing Water supply Wastewater Water advice Flooding and leaks Useful links Ways to pay your bill Tell us you're moving How to save water in your home Building & Development Go Back Building & Development We provide various building and development services to help you complete your project and get you connected to the network. Water services Wastewater services Planning your development Self-lay schemes New appointment variations Our Charges Help and resources GetConnected Portal Contact Us Call Developer Services on 0330 303 0119 Find Your Supplier Commercial Go Back Commercial We provide a range of commercial services across our region. You can learn more and enquire about them here. Tankered waste Business trade effiuent Standpipes Biosolids Useful Commercial links Contact Us Retailers Go Back Retailers Here you can access all the information you need about our retailer commitment, our policies and more. Working with us Retail trade effluent Saving water in your business Wholesale Charges Useful Retailer Links Smart Metering Strategy Accredited Entities Our Region Go Back Our Region Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects. Healthy rivers and seas Improvements in your area Water levels The water treatment process Useful Region Links Rivers and seas watch Clean Rivers and Seas Task Force Catchment First About Us Go Back About Us Here you can learn more about us and our ambitions and the people, organisations and policies that underpin our business. Annual reporting Environmental performance Our plans Careers Get involved Corporate governance Popular News Work underway on £170m Portsmouth Harbour storm overflow reduction scheme Work set to make Kent roads greener to reduce storm overflows More West Sussex villages set for sewer sealing View all of our news Accessibility tools Live Updates View all updates Live Updates Account Login Find out what's happening in your area,reported incidents and planned works. Receive text alerts View our interactive map There are no incidents at the moment. Start date:  View details Show 8 more Showing 6 of 18 We believe in water for life We provide water for life to enhance health and wellbeing, protect and improve the environment and sustain the economy. Manage or register an account Pay your bill Tell us you're moving Report a problem Find out what’s happening in your area, reported incidents and planned works. Sorry we can't find your postcode, please view our FAQ for help. What can we help you with today? View all Help and Support Why is my bill going up? We want to explain why we need to increase bills to deliver the things you've told us matter the most and the support we’re offering to those who need it. Find out more How to find and read your water meter Here's how to locate your meter, take an accurate reading, and familiarise yourself with the latest Automated Meter Reading (AMR) technology. Find out more What if I can't pay my bill? We understand this can be tough and we want to help in any way we can. Here you can find more information and advice on your available options. Find out more How we calculate your bill Here you can find more information about how we calculate charges for our household customers. Find out more How would you like to pay? Learn more here about the different ways you can pay your water bill online, over the phone, or in person. How would you like to pay What to do when you're moving house Here's what to do if you're moving home and need to create, change, or close an account. Find out more Priority Services Register If you have any extra individual needs, such as an illness or other impairment, you can apply to join our Priority Services Register. Find out more Save a little water Continued climate change and an increase in people means there’s less water to go around. If we all make one change, together, we can help secure water supplies for now and future generations. Find out more View all Help and Support Find out more about... Turnaround Plan Water Resource Management Plan consultation Clean Rivers and Seas Plan Save a little water Environmental performance What’s happening in our region Here you'll find all the latest information on what's happening in our region including our current Pathfinder projects. Improvements in your area Where water comes from Storm overflow monitoring Latest news and stories View all news and stories Blogs, imagery and audio New partnership with local councils 17 April 2025 Latest news Isle of Wight homeowners paid to swap paved for porous in driveway upgrade pilot 16 April 2025 Latest news Eastbourne customer drop-in event 14 April 2025 Latest news Families make a splash at free inflatable fun session  11 April 2025 Latest news £18m upgrade of Thanet sewers complete 09 April 2025 Latest news Bat Boxes Installed at Burham Water Site 08 April 2025 Latest news Sewer sealing slashes Hampshire village tanker trips 07 April 2025 Latest news Golf Club Slices Water Bills 03 April 2025 View all news and stories Find out what's happening in your area, reported incidents and planned works. Help & Support My Account login FAQs Contact us Sitemap About Us Latest news Careers Our plans Get involved Our Region Improvements in your area Healthy rivers and seas Southern Water Services Limited, Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX. Copyright © 2024 Southern Water. All Rights Reserved. Company number 2366670 - Registered in England and Wales. Accessibility Tool Cookies Policies Privacy notice Legal Modern Slavery Statement Sitemapenenhttps://southernwater.co.uk

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