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Customer Insights Hub — Dovetaildovetail, research analysis, research methods, research ops, user research, ux analysis, ux research, ux researcher, ux design, product managementThe flexible Customer Insights Hub for teams and businesses that get you from data to insights fast, no matter the research method.Customer Insights Hub — DovetailInsight Out Conf 2025: April 23-24 San FranciscoRegister for livestreamDovetail logoProductOverviewPlatformThe AI customer insights hub that drives product decisionsProjectsTurn conversations, docs, and surveys into instant insightsChannelsSee trends from customer feedback in real-timeAskNewBring your customers to life in Slack and Microsoft TeamsRecruitNewEasily find and track research participants in one placeIntegrationsConnect 25+ tools to share insights with your teamSolutionsOverviewResearch repositoryA searchable AI platform for all of your insights and reportsQualitative data analysisUncover themes across video, audio, text, and documentsThematic analysis softwareAutomate theme discovery to reveal key insightsUser researchAI analysis of interviews, usability tests, survey resultsVoice of customerAutomatic classification of feedback, tickets, and moreRolesResearchersDesignersProduct managersCustomer experienceSee all rolesResourcesResourcesWatch a demoSee Dovetail in actionBlogHear from our teamGuidesExplore industry resourcesOutlierGet inspiredChangelogSee our latest releasesCompanyPartnersTake insights to new heightsCommunityTemplates and slack groupEventsLive and virtual eventsWebinarsLearn about our productCareersJoin the Dovetail teamGet helpHelp centerFind the answersAcademyLearn best practicesExpertsReceive specialized supportEnterprise PricingCustomersContact salesGo to appLog inGet Dovetail freeMenuThe fastest way to understand your customerTurn calls, docs, and user feedback into insights, like magic. Create a single source of truth for customer knowledge.Get Dovetail freeBook a demoCustomer interviewsUsability testsDocument analysisProduct feedbackSales callsSurvey analysisConnecting the world’s greatest companies to their customersProjectsAsk DovetailChannelsRecruitProjectsData in, insights out AI does the workTurn customer conversations, docs, and user feedback into instant insights. Empower your org with customer knowledge to develop your strategy, influence your designs, and power your roadmap.Explore projectsMagic analysisAI turns documents, call transcripts, survey responses, and more into actionable insights at light speed.Discover insightsEmpower your whole team and give them instant access to the voice of your customer where they work.Drive actionStop siloed work and guesswork. Connect teams with real customer problems and drive innovation.Dovetail instantly reduced my workload from 100 hours down to 10 to share out customer insights.Eric LiuProduct ManagerAsk DovetailFor instant insights, just Ask DovetailBring the voice of your customer to life in Slack and Microsoft Teams. Empower anyone in your org to make customer centric decisions.Explore Ask DovetailWith Dovetail, the work we’ve done in the past is always available so that the work we do in the future isn’t redundant.Roy OlendeHead of UX ResearchChannelsStay on top of customer feedbackChannels uses AI to automatically classify mountains of support tickets, NPS scores, and reviews to help you find problems, track trends, and build better things.Explore ChannelsChannels has helped us uncover important themes for improvement in customer feedback without going through tens of hours of manual analysis.Rody Van VianenSenior Product Marketing ManagerRecruitBetaFind the next person to talk to, fastRecruit from over 3 million verified consumers and professionals. Manage all contacts across every research project in one place.Explore RecruitEnterprise-readyPowering decisions at the Fortune 500A scalable and secure solution trusted by the world’s leading organizations. Build a culture of customer-centricity across every team.Explore enterpriseContact salesProtect privacyInstantly blur video, audio, and text to protect confidential data.Map your organizationOrganize work by team, product, or project with customizable folders.Standardize best practicesGlobal tags and templates help to get the most value of every customer interaction.Controls to meet any requirementCustom data retention, access controls, SSO, and more make it easy to empower everyone with insights.IntegrationsIntegrates with your toolsIntegrate Dovetail with your team’s stack and create a powerful customer insights hub that fits seamlessly with the way you work.Get Dovetail freeExplore integrationsFlexible enough to meet every team’s needsProduct managersProduct marketersCustomer successSalesCustomer experienceDesignersResearchersFor product managersTurn your customer conversations into insights your team will get behind.Learn moreA whole new way to understand your customer is hereGet Dovetail freeBook a demoProductPlatformProjectsChannelsAsk DovetailRecruitIntegrationsEnterpriseAnalysisInsightsPricingRoadmapRolesResearchersDesignersProduct managersCustomer experienceSalesCustomer successProduct marketersResourcesProposal builderEbooksFree toolsBlogPartnersExpertsRefer a leadProduct updatesWatch a demoOutlierSolutionsResearch repositoryAnalysisUser researchVoice of customerThematic analysis softwareUX research platformMarket research platformLaunchesDovetail 3.0MagicCommunityCustomersTemplatesSlack communityEventsTopicsResearch methodsCustomer researchUser experience (UX)Product developmentMarket researchSurveysEmployee experiencePatient experienceCompanyAbout usCareers14LegalHelpHelp centerDovetail AcademyContact salesRequest a demoFeedbackTrust centerStatusAPI docsChangelogProductPlatformProjectsChannelsAsk DovetailRecruitIntegrationsEnterpriseAnalysisInsightsPricingRoadmapResourcesProposal builderEbooksFree toolsBlogPartnersExpertsRefer a leadProduct updatesWatch a demoOutlierRolesResearchersDesignersProduct managersCustomer experienceSalesCustomer successProduct marketersCompanyAbout usCareers14LegalHelpHelp centerDovetail AcademyContact salesRequest a demoFeedbackTrust centerStatusAPI docsChangelogCommunityCustomersTemplatesSlack communityEventsSolutionsResearch repositoryAnalysisUser researchVoice of customerThematic analysis softwareUX research platformMarket research platformTopicsResearch methodsCustomer researchUser experience (UX)Product developmentMarket researchSurveysEmployee experiencePatient experience© Dovetail Research Pty. 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