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ATM International | ATMATM International | ATM Skip to main content Main navigation Profile Commitment Expertise Solutions News fr Tools Download center Contacts ATM International Providing a global meaningful travelling experience Play Video SCROLL FOR MORE 7 Modes of Transport > 1 bln Revenues 5.7 mln Inhabitants served 3 mln Daily Passengers Profile ATM Group covers the entire value chain of transport and mobility services and manages the operations and maintenance of urban and suburban public transport in more than 90 municipalities in Italy, including mobility services such as the driverless metro lines, bike sharing services, car parks and on-street parking, etc. While serving the Milan area for almost 100 years, we have also brought our expertise abroad.  Through Metro Service A/S, we have been managing since 2008 the driverless metro network in Copenhagen and the new light rail inaugurated in October 2025. In Thessaloniki, through THEMA SA, we run since 2024 the first driverless metro line in Greece. In 2025 ATM has been awarded the management of 18 important bus lines in the southwest of Paris. Operations will start in March 2026. As sustainability is one of our most important strategic drivers, in Milan we are fully committed to achieving the Full-Electric Plan, transforming the entire bus fleet of 1,200 vehicles into zero emission electric drives. We are an active member of UITP (The International Association of Public Transport), taking part in various thematic Committees to exchange know-how and expertise with PT peers and stakeholders More about ATM Mission Our mission is to act as a reference point and key player in the integrated transport system in terms of quality, safety and competitiveness, operating with absolute respect for the environment and keeping up with constantly changing social and territorial requirements. Commitment Operational Excellence Operational Excellence Availability, Safety and Reliability are the hallmarks at the very heart of our strategy for achieving operational excellence. Sustainable mobility Sustainable Mobility Sustainability plays a key role in our core business and is at the heart of our mobility offer. A five pillars sustainable strategy shaping both our present and future offer: zero-emission transport, responsible consumption, sustainable supply chain, inclusive mobility, great workplace. Technological and digital innovation Technological and Digital Innovation Technological innovation is part of our DNA. We are focused on transforming the customer experience by expanding the range of services and modernising infrastructure and operational patterns. Urban transformation Urban Transformation Our commitment is to contribute to reach a zero emissions territory. We have been pioneering sustainable mobility and have been actively working with the Milan Administration to achieve a fully sustainable development, with more green spaces and better air quality. Focus on people Focus on People We nurture progress by empowering our people and stimulating an inclusive working environment. Expertise Operations Maintenance Customer Experience Zero Emission Fleet LEZ Management and Parking Ecosystem Active Shared Mobility 99.1 % Bus service punctuality 99.1 % Tram service punctuality 98.5 % Trolleybus service punctuality 99.8 % Metro line service punctuality 100 % Automated Metro accessibility 71.3 % Traditional Metro lines accessibility 86.1 % Surface vehicle accessibility Our goal: high quality journeys, efficiency and punctuality within the framework of utmost safety and accessibility. Our operational procedures and our employees’ training are strongly focused on our passengers’ needs. This applies both to daily operations as well as in the event of disruptions, when the fastest and best possible solutions are adopted to minimise the impact on passengers. In partnership with urban municipalities, we foster inclusion by providing passengers with accessible vehicles and improving the network infrastructure accessibility.   Discover ATM’s Operation Control Centre in the dedicated video of ATM Uncovered Planning and management of operations Vehicle rotation and Staff shift organisation Operations control and monitoring (OCC) 22 workshops 157 km tram network 114 km metro network 40 km trolleybus network 2,200 vehicles The efficient execution of planned maintenance and fast problem-solving in the event of operating disruptions contribute to high operating stability and passenger satisfaction. Specific planning procedures for both preventive and corrective maintenance minimise downtime. We perform most of the maintenance work in-house for vehicles, technological systems and infrastructures for all modes of transport based on decades of experience. Our commitment is to constantly work on optimising resource consumption and minimising energy use. Next stop: the workshop Regular and Extraordinary maintenance Vehicle overhaul (metro, trams, buses, trolley-buses) Predictive/on-condition diagnostics 99 % customer satisfaction rate 7.4 average score for transport service 7.6 average score for ticketing accessibility 7.5 average score for quality of information 64,000 contactless daily journeys Our main goal is to increase the customer experience through remote support and customer assistance on the network. That is why we are focused on technological innovation to improve tools for the accessibility of ticketing and information. Information is a key element in stations, at stops and on board the cars. Public address systems, visual announcements, shelters at stops, screens, on-board displays: information is disseminated widely on site and remotely through various digital channels: these include via app, social media, and website. Real-time information is processed by our Passenger Information Officers in strict collaboration with Control Room Operators. Another essential element is passenger safety. Thanks to special operations management plans and safety procedures, we are always able to cope with both ordinary and extraordinary challenges, as was the case with the Covid-19 pandemic, for which a wide range of brand new measures were put in place. Contactless payments on the whole network Pass top-ups using the app Monitoring systems to avoid overcrowding Real-time information through app and social media 70 % km covered by electric energy Purchase of 100 % certified green energy since 2018 170 electric buses We are committed with the Milan Municipality to ensuring the implementation of a Full Electric Plan, providing for the procurement of green vehicles for the public transport fleet. Our goal is to replace the entire bus fleet with 1,200 electric vehicles.Thanks to the plan, diesel consumption will be reduced by 30 million litres and CO2 emissions. New electric bus fleet Revamping of existing depots and new full-electric depots Charging infrastructures in the city 230 electronic gates 24 car parks housing 18,000 bays 103,000 on-street parking bays The introduction of a Low Emission Zone and Congestion charge system has significantly contributed to reducing pollution in the Milan city centre. As ATM, we have designed and manage a fully integrated Parking and Mobility Ecosystem in the Milan area, reshaping the traffic flows in the urban centre in a more sustainable way, with a highly technological and advanced payment and access control system through electronic cameras. Among the system benefits, there is a reduction of the environmental impact and urban congestion, improvement of the efficiency of public transport and the circulation of cleaner vehicles in the city. Users can freely access in real time the Parking and Mobility Ecosystem purchasing permits online. Management of interchange car parks and on-street parking. Digital and on-street information Online payment systems Real-time access authorization Parking meters On-street parking control 5,430 bikes 322 stations 40,000 yearly passes 36,000 weekly passes The BikeMi bike sharing service, developed for the city of Milan, is part of our green mobility system and is complementary and perfectly integrated with the ATM public transport network. The service started in 2008, being the first bike-sharing to be implemented in Milan, while on the occasion of EXPO 2015 the first e-bikes were introduced. In 2021, virtual stations have been launched. They are part of a pilot scheme dedicated to high school students, encouraging them to use e-bikes during the school-journey home. E-bikes are equipped with a smart lock that communicates with the virtual stations, allowing people to pick-up and return the e-bike in the virtual station area. As of today, the bike fleet is made up of 4,280 traditional bikes; 1,000 e-bikes and 150 e-bikes with child seat. Bike me stations Bike sharing Station-based service and virtual stations Dedicated app or subscription charged on LPT pass Solutions Public TransportWe are leading experts when it comes to operation and maintenance of driverless metros and light rail. Sustainable CitiesBeside ensuring the highest mobility standards, first and foremost we need to respect the environment in which we live. Other servicesWe provide a number of additional services complementary to urban and suburban mobility. Latest News Milan’s milestone in inclusive mobility thanks to a fully accessible metro network Driving Change: ATM Group launches campaign to end violence against women The Launch of the Greater Copenhagen Light Rail operated by ATM Group ATM’s rating upgraded to BBB+ Download center ATM Overview ATM News Archive Copyright 2022 ATM - Cookie and Privacy Policyenen1772555710https://atminternational.com

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