https://thrivedesk.com

ThriveDesk: AI Helpdesk For Effortless Customer SupportManaging emails, chats, and tickets across tools is exhausting. ThriveDesk puts everything in one AI-powered platform with smart replies, prioritization, labeling, chatbot, and insights to keep support simple and customers happy.ThriveDesk: AI Helpdesk For Effortless Customer Support Skip to main content Skip to footer ProductFeaturesLive Chat Convert your chat to sale Shared Inbox Collaborate as a team Help Center New Provide self-service support with AI Reporting Monitor and track company progress Power-upsAutomations Automate repetitive tasks Canned Response Save time with instant reply Tags Keep conversations organized Private Notes Discuss privately with your team IntegrationsWordPressWooCommerceSlackMore IntegrationsNew ReleaseIntroducing Custom Fields for Tickets – Tailor Your Support, Your WayLet's ChatAppsHow it worksCustomersLove 🧡PricingResourcesAbout us Psst! Bet you didn’t know about us. Time to wise up! Help center Get help and find answer to your questions Contact us We are just email or message away Blog We share everything we learn from life and business Changelog All the latest updates, improvements, and fixes System status Check the status of our services to see if all systems are operational. Get started with ThriveDeskExplore our Help Center to find everything you need to make the most of ThriveDesk from day one.Open help center🇬🇧 English🇪🇸 Español🇫🇷 Français🇯🇵 日本語LoginStart free trialFeaturesLive ChatInboxHelp CenterAutomationIntegrationsReportingAppsPricingAbout UsChangelogLoginStart free trialNEWIntroducing Custom Fields for Tickets – Tailor Your Support, Your WayOne AI-powered platform to support, engage, and retain your customersManaging emails, chats, and tickets across tools is exhausting.ThriveDesk puts everything in one AI-powered platform with smart replies, prioritization, labeling, chatbot, and insights to keep support simple and customers happy.Build your agentBook a demo7 days free trial — All ThriveDesk features — No card requiredA cutting-edge futuristic space station showcasing modern SaaS and digital workspace solutions similar to ThriveDesk's innovative platform.Trusted and Used ByHighlightsAI agents that makes customer support effortlessStop wrestling with tickets. Our AI agents answer faster, organize smarter, and make customer support feel simple again.NEO AI AgentYour always-on AI teammate that handles customer queries instantly, improves with every interaction, and never needs a break.Next-gen helpdeskA sleek, modern helpdesk built for speed, collaboration, and customer delight—leaving outdated, clunky tools behindThriveDesk platform screenshot displaying real-time customer conversations, team collaboration, and support ticket management for SaaS businesses and customer service teams.Purpose-built for LLMsEngineered to integrate seamlessly with large language models, ensuring context-aware support that scales with your growing business.ThriveDesk offers a comprehensive SaaS helpdesk solution, integrating multiple tools to streamline support and improve customer engagement.Modern help center A beautifully designed self-service hub where customers find answers instantly, reducing tickets and boosting satisfaction.A screenshot of ThriveDesk's customer support platform showcasing features like help desk and knowledge base for improved business communication.How It WorksEnd-to-end AI solution for conversational supportFrom automation to human handoff, manage the full customer journey with one seamless platform.01.Train AI with your dataImport docs, PDFs, or Q&A to create a smarter assistant.02.Build & deploy your agentEasily configure, customize, and launch your AI agent in minutes.03.Answer instantly with AI agentDeliver fast, accurate responses that reduce wait times and boost satisfaction.04.Agent reply ticket and prioritize themAI sorts, responds, and prioritizes tickets so your team stays focused.05.Refine and optimizeContinuously improve responses through insights, feedback, and performance tracking.06.Human handoff for complex issuesSeamlessly pass tough questions to agents without losing context.An illustration of ThriveDesk's platform connecting various document types, including PDFs, Word documents, web portals, code snippets, and spreadsheets, for efficient workspace management.AI-powered customer support automation tools in ThriveDesk platform, featuring source selection, AI models, and auto-reply or escalation features for seamless client engagement.ThriveDesk customer support chat interface showing a conversation about website error resolution and sharing URLs for assistance.A visual of ThriveDesk task management interface highlighting high, medium, and low priority tasks with color-coded labels.A screenshot of ThriveDesk's customer support chat feature showing a conversation about order status for improved customer service and order tracking.Im connected with a customer support specialist on ThriveDesk, facilitating efficient communication and client management. FeaturesCustomer experience, reimagined with AIAI agents work like teammates you can trust—taking action while you stay in charge. With NEO, you shape every interaction and make it personal, across calls, emails, and proactive support.An overview of ThriveDesk's user-friendly customer support platform, showcasing dashboard and automation tools for efficient business management.EmailThriveDesk's customer support platform enhances business efficiency with automation and multi-channel communication, helping companies deliver excellent service and improve customer satisfaction.Live chatThriveDesk customer support dashboard with integrated ticket management and live chat features for seamless communication.GmailThriveDesk's all-in-one helpdesk platform seamlessly integrates with Slack and email to enhance customer support efficiency and team collaboration.SlackThriveDesk platform interface highlighting seamless customer support and ticket management features for enhanced business communication.StripeThriveDesk offers a comprehensive customer support solution with integrated help desk and CRM tools to streamline business workflows and improve customer interactions.WebhookSupport ticket management and team collaboration on ThriveDesk customer support platform, featuring integrated communication tools, ticket prioritization, and issue tracking for SaaS companies.Set up in minutesGet started fast with a simple setup that needs no coding or technical hassle.ThriveDesk platform interface highlighting client management, automation, and analytics features for SaaS and subscription businesses.Pick your modelChoose the AI model that fits your business best, and switch anytime you need.ThriveDesk's logo showcasing its all-in-one customer support and SaaS management system with seamless integrations.Smart escalationAI handles routine tasks but smoothly hands off complex cases to the right human agent.A screenshot of ThriveDesk's order tracking feature showing a chat conversation where a customer checks their order status, highlighting ThriveDesk’s seamless order management capabilities.Works with your toolsSeamlessly integrates with your favorite apps so everything works together without extra effort.KnowledgeYour business knowledge, turned into instant customer answersThriveDesk creates a single source of truth for each customer, so your agents understand their journey. Train on Knowledge BaseInstantly use your existing knowledge base articles to power AI with accurate answers.ThriveDesk customer support software interface featuring integrations, installation guides, and support tools to streamline SaaS customer service.Train on using previous conversionAI learns from your past conversations, ensuring replies match your knowledge and speak in your voice.ThriveDesk interface demonstrating bulk customer tagging and segmentation capabilities for streamlined CRM workflow.Train on using PDFUpload PDFs, and AI extracts knowledge to respond with context and accuracy.Train on Webpages Leverage past customer conversations to teach AI real-world context and tone.Train on using Snippets Feed AI with saved replies and snippets to ensure consistent, fast responses.Train on using Notion docsConnect Notion to seamlessly train AI with your team’s documented knowledge.HelpdeskAI Helpdesk built for speed, clarity, and growthMost helpdesks slow teams down with clutter and complexity. ThriveDesk AI clears the noise so you can reply faster, stay organized, and grow without friction.A screenshot of ThriveDesk's customer support dashboard highlighting chat, inbox, and team collaboration features, designed to streamline customer service, ticket management, and team communication for businesses.Your team stays in the loopKeep your team aligned with shared notes, automated assignments, and smart notifications that ensure nothing slips through.Streamlined customer support and shared workflow tools from ThriveDesk enhance team productivity and client communication.Prioritize with easeAI-powered sorting and labeling highlight critical tickets first, helping your team focus on what matters most.A screenshot of ThriveDesk's CRM and helpdesk platform demonstrating how ticket priorities are managed with Low, Medium, and High Priority labels for improved customer service.Multiple InboxesEasily manage brands, products, or departments in one platform, keeping support structured and effortless without switching tools.A clean, modern help desk platform interface showcasing ThriveDesk’s customer support ticketing features.SecurityEnterprise-Grade Security and PrivacyFrom encryption to verified access, we protect your business with the highest security and privacy standards.Your Data Stay YoursYour data is only accessible to your AI agent and is never used to train models.Data EncryptionFrom storage to transfer, your data stays safe with robust, industry-standard encryption everywhere.Secure IntegrationsWe use verified variables to make sure every user can only access their own data.TestimonialsWhat people sayWith over 3000 clients served, here's what they have to sayThe ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements.Sujay PawarCEO, Brainstorm ForceThriveDesk is an ambitious help desk software that has the potential to be the best. As an early adopter, I’m glad to hop onboard ThriveDesk and hope to see it progress well as a Help Scout / Zendesk competitor.Leo KooDeveloperOne of the things I love about this plugin is its ease of use. The support system is intuitive and allows me to easily track the status of each ticket, ensuring nothing falls through the cracks.Antony AlstonDeveloperIt is without doubt one of the best customer support softwares and to top it off, it’s quite affordable. Kudos to the ThriveDesk team!Gopal sharmaFreelancerI love the ThriveDesk so much. It’s easy to use and user friendly also best choice who need to change his classic support system and get live-chat benefits in built. Also included many features like knowledge base and community, etc.Selim RanaFounder, BDThemesThriveDesk is a game-changer! After years of frustration, I finally found a helpdesk with essential features, WordPress integrations, fantastic support, and reasonable pricing. Highly recommended for any businessNelson MillerOwner of Pee-Aye CreativeA really great tool, Help me to take care of my customers quickly and promptly, making the orders continuously increase. Thanks to good customer careHoang NguyenCEO BLUEKY.COMEnsure magical customer experiencesBuild your support agentWe’re here to help.Always humans, never bots. For pre-sales questions, existing customers who need a hand, or other inquiries, contact us and we’ll get back to you within an hour.Hey AI, learn about usProductLive Chat Shared Inbox Help Center WordPress Helpdesk WooCommerce Integrations All Features Pricing CompanyAbout Us Customers Blog Contact Us Affiliate Program Resourcesvs HelpScout vs SupportCandy Learn ThriveDesk Our Help Center Developer Doc Best Shopify Apps Best WooCommerce Plugins Status Changelog For IndustriesAgriculture, Forestry & Wildlife Business & Information Services Finance & Insurance Food & Hospitality Gaming Health Services Motor Vehicle Natural Resources/Environmental Personal Services Real Estate & Housing Free toolsHelpdesk Cost Calculator Email Header Analyzer Email Signature Generator AI Signature Generator Free AI Typing Test Out Of Office Message Generator SaaS Marketing Budget Calculator Email Marketing Cost Calculator Free Word Counter & Keyword Density Checker More free tools.. ThriveDesk is designed, built, and backed with ❤️ for startups.Terms of Service Privacy Policy Fair Usage Policy Security GDPR List of Sub-processorsenusen-US1770428424https://thrivedesk.com

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