https://bikky.com

Bikky - The #1 CDP for RestaurantsBikky is a customer data platform built for restaurants. Helping teams make better decisions.Bikky - The #1 CDP for Restaurants Product Data AssistantAI-driven insights in secondsGuest ProfilesUnified view of your guestsGuest LifecycleTrack acquisition, engagement, and churnMenu AnalysisUnderstand guest preferencesMarketing AutomationEngage guests across the lifecycleDemographicsDiscover your most valuable guestsIntegrationsSee how Bikky accesses your dataCustomersResources About usCareersPressroomBlogSign inSign inBook a demoNEWBikky's CFO Sentiment SurveyGrow your restaurant fasterwith guest data.The restaurant customer data platform that measures how every marketing, menu, and operational decision impacts your guests.Book a demoPowering brands from fast casual, to full service, to fine dining.Trusted across thousands of locations.Turning data into actionBikky empowers restaurants with the same tools to access, understand, and use data as other modern retail businesses.Guest ProfilesAll your guest data - cleaned and de-duplicated - in one place.Learn moreGuest LifecycleTrack what drives guest acquisition, frequency, and churn.Learn moreMenu AnalysisEasily answer questions around LTOs, attachment, and cannibalization.Learn moreMarketing AutomationPersonalize messaging and offers across channels with more than 80 restaurant-specific criteria.Learn moreConnecting all of your data into one platformWe integrate with every in-store and off-premise channel to build a single source of truth for your guest data.APPScateringmarketingloyaltykiosksdigital orderingpaymentsPOSreservationsAll of your data in one platformWe integrate with every in-store and off-premise channel to build a single source of truth for your guest data.IntegrationsFueling growth for leading multi-unit brandsAll customer stories“We wanted a partner who could make sense of all the data we were collecting and help us understand what makes our stores successful. Bikky checked all the boxes.”Ricky RichardsonCEO11%Increase in same store sales6Week roll-out across entire footprint“Using Bikky as a consumer insights tool is game-changing. The platform allows us to evaluate and predict the impact of new initiatives.”Brad HaleyCMO180More weekly orders per store75Weekly new guests per store“Bikky empowers us to harness the full potential of our data, providing actionable insights that drive our marketing and operational decisions. It's indispensable.”Deric RosenbaumPresident22%Increase in monthly guests50%Improvement in days between visitsFueling growth for leading multi-unit brandsAll customer storiesMOOYAH"Without Bikky, we would've just compared redemption totals and guessed. With Bikky, we saw who the guests were, how they behaved, how much they spent, and whether they came back. It turned what would've been a surface-level metric into a strategy backed by guest behavior and ROI clarity."Caroline EagleVP of Financial Planning and Analysis18%Return rate for first-time guests 56%Return rate for repeat guestsDave's Hot Chicken“Using Bikky as a consumer insights tool is game-changing. The platform allows us to evaluate and predict the impact of new initiatives, mitigating the usual risks associated with doing so.”Brad HaleyCMO75New guests per store, per week180Additional orders per store, per weekEggs Up Grill“We wanted a partner who could make sense of all the data we were collecting and help us understand what makes our stores successful. Bikky checked all the boxes.”Ricky RichardsonCEO11%Increase in same store sales6Week roll-out across entire footprintMOOYAH"Without Bikky, we would've just compared redemption totals and guessed. With Bikky, we saw who the guests were, how they behaved, how much they spent, and whether they came back. It turned what would've been a surface-level metric into a strategy backed by guest behavior and ROI clarity."Caroline EagleVP of Financial Planning and Analysis18%Return rate for first-time guests 56%Return rate for repeat guestsDave's Hot Chicken“Using Bikky as a consumer insights tool is game-changing. The platform allows us to evaluate and predict the impact of new initiatives, mitigating the usual risks associated with doing so.”Brad HaleyCMO75New guests per store, per week180Additional orders per store, per weekGo from assumptions to answersEnabling marketing, culinary, and finance teams to answer key questions about their guests.How often do my guests come back?What do my most loyal customers order?How much is a loyalty guest worth?What menu items should I cut?Is my marketing campaign working?How many guests do I have?Did that new menu item bring in new guests?Why are some of my stores underperforming?How is my new LTO performing?How much should I spend to acquire new guests?What’s been the impact of taking price?How do I drive higher frequency?Which items having higher churn rates?How did the offer impact retention?What’s causing menu cannibalization?Which items reduce menu fatigue?How often are guests attaching items?What’s preventing large group orders?How is the new daypart doing?Which items get the most substitutions?How do loyalty tiers affect engagement?Which channels have higher churn rates?How often do guests order?How many incremental guests did we get?What ages are our most engaged guests?Should we add a kids menu?Did we manage to shift guests to another daypart?Security & privacyBikky is built to the highest security and compliance standards.Trust centerEnterprise GradeBikky's system design and security policies are aligned with National Institute of Standards and Technology (NIST) best practices.Data SecurityAll customer data is fully encrypted at rest and we undergo regular vulnerability scanning, penetration tests, and policy reviews.Data PrivacyBikky customers own their data and we're fully compliant with all US data privacy regulations.Security & privacyBikky is built to the highest security and compliance standards.SecuritySOC 2 CertifiedWe’re proud to be SOC 2 certified, the leading industry standard for enterprise-level protection.Data SecurityAll customer data is fully encrypted at rest and we undergo regular vulnerability scanning, penetration tests, and policy reviews.Data PrivacyBikky customers own their data and we're fully compliant with all US data privacy regulations.Sales tells you what happened.Bikky tells you why.Book a demoGrow your restaurants with guest data insightsBuild a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant.Book a demoEmpowering thousands of restaurants to make data driven decisionsEmpowering thousands of restaurants to make data driven decisionsAnalyze what’s importantView performance based retention, menu items, location offerings, and more.123Access your guest dataWe integrate with all major delivery, POS, reservation, and loyalty services.Action based on insightsEasily create segments based on your learnings and send them to your marketing platforms.Guest behaviorAnalyze guest retention and frequency to identify growth opportunities.DemographicsGet a complete picture of your guests by deanonymizing their transactions.Data-driven marketingMeasure the revenue impact of your marketing campaigns.Menu item performanceGo beyond basic product mixes and learn how guest habits change by item.“Our 31 locations using Bikky can now connect the who with the what, where, and the how.”Deric RosenbaumPresident of Groucho’s Deli30+ locations“Having the data and analytics from Bikky as an evaluation and prediction tool is game-changing.”Brad HaleyCMO of Dave’s Hot Chicken180+ locations“Bikky generates significant incremental sales for our franchisees.”Ricky RichardsonCEO of Eggs Up Grill70+ locations“We finally have a good sense of what we should be willing to pay to acquire customers.”Jared CohenCOO of Protein Bar & Kitchen10+ locationsLet's growBook a demoThe customer data platform built exclusively for multi-unit restaurants.ProductAI Data AssistantGuest ProfilesGuest LifecycleMenu AnalysisMarketing AutomationDemographicsIntegrationsResourcesCustomersBlogBook a DemoCompanyAbout UsPressroomCareers© Bikky Terms of UsePrivacyenenhttps://bikky.com

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