https://luminai.com

LuminaiLuminai’s proprietary AI systems eliminate the manual, repetitive work from your business processes.Luminai Use CasesHealthcareFinancial ServicesConsumerCareersBlogRequest a demoUse CasesHealthcareFinancial ServicesConsumerCareersBlogRequest a demoReliably delegate mission-critical work to computersLuminai executes the manual, repetitive parts of your business processes, seamlessly integrating into your existing systems and ways of working.Request a demo“Integrating Luminai was the key to Ops reaching our efficiency goals last year. The speed and efficiency it brought to handling multiple sensitive use-cases with rapid SLAs is remarkable. We were able to increase the team's capacity by more than 35% in just several weeks of the partnership.”Andrew GarciaDirector, Strategic Operations @ Modern Health“Luminai first helped us automate our credit card disputes/chargeback process. We were targeting a 5% improvement in win rates, but got 20% - way more than we expected! Not to mention more time to take on higher value work. They are a valuable partner to Super.com, allowing us to scale while staying lean."Sarah BoehmerDirector, Strategic Operations @ Super“What used to be a manual process now happens seamlessly, saving us so much time. We can now actually focus on adding value through customer care rather than drowning in tedious, repetitive tasks. The Luminai team is also so easy to work with and I appreciate their level of professionalism.”Adrian NarvaezCommunity Manager @ StravaThe state of work today is inefficient.Enterprise companies across healthcare, consumer, and financial services are overwhelmed with manual, repetitive workflows.Excessive context switching between different apps, software and processesCopying and pasting between internal and external systemsManual data entry / manual calculations / manual reportingThese tedious tasks lead to massive productivity gaps, errors, burnout and lost revenue.We are reinventing how companies get work done.Luminai is a self-sustaining LLM based system that drives automation in your most mission-critical processes.1Upload Standard Operating ProcedureUpload a plain english documented SOP of your processes to the Luminai platform.‍2Interpret SOP into stepsUsing purpose built technology, Luminai analyses and compiles the information and builds out a reliable task deployment.3Build out one-click workflowLuminai systems then use a keyboard and mouse like a human would to complete the steps within your SOP.AI systems that fitseamlessly into your business.Luminai is the most flexible and efficient way to put automation in the hands of your workforce to help them deliver real impact.HealthcarePatient OperationsPatient onboarding/intakeIntake Patient schedulingInsurance inquiriesAccount inquiriesRevenue Cycle ManagementEligibility VerificationPrior AuthorizationClaims processingCollections PostingProvider ManagementSurgical VariationPO ConfirmationSee the Full listHealthcarePatient OperationsPatient onboarding/intakeIntake Patient schedulingInsurance inquiriesAccount inquiriesClaims Status RequestDocumentation IntakeRevenue Cycle ManagementEligibility VerificationPrior AuthorizationClaims processingCollections PostingPatient PaymentBenefits InvestigationProvider ManagementSurgical VariationPO ConfirmationBO ManagementContract ManagementInventory OptimizationItem Master ManagementSupply Spend AnalysisPreference CardsConsumerLuminai’s automation solutions enable your team to resolve tickets faster, discover upsell opportunities, and develop deeper customer connectionsRefunding OrdersAdjusting OrdersWISMOPartial RefundsShipping DiscountsPrice AdjustmentsReturn Label GenerationShipment TrackingInventory ManagementDiscount CreationAddress ChangesFinancial ServicesCardsProspecting & ApplicationProcessing & ApprovalsPayments & SettlementCollections & ServicingCustomer Service OperationsDisputesAccount MaintenanceData ExtractionOnboardingLendingLoan ProcessingUnderwritingSee the Full listFinancial ServicesCardsProspecting & ApplicationProcessing & ApprovalsPayments & SettlementCollections & ServicingDispute ManagementFraud ManagementCustomer Service OperationsDisputesAccount MaintenanceData ExtractionOnboardingAccount Set UpCash WithdrawalLendingOriginationLoan ProcessingUnderwritingFundingAdministrationDefault ManagementRisk and ComplianceKYCClient Due DiligenceTransaction MonitoringAlerts ManagementRisk MonitoringExternal ReportingWhy partner with Luminai?Automate any workflowEnd-to-end or with a human in the loopSeamless IntegrationQuick onboarding time (2-3 weeks)Zero resources to deployNo client engineering resources requiredMinimized RiskAll data stays local - no additional security/privacy risksRetain your existing systemsPlatform agnostic and can operate without API integrationsRobustnessEliminates the brittleness associated with traditional RPASecure by DefaultAll Luminai Deployments follow highest compliance and security standards, full inspectability, and strict data and access controls.Ready to save your team time?Luminai’s proprietary AI systems eliminate the manual, repetitive work.Request a demo © 2024 LuminaiCareersPrivacy policySOC 2 Type IIHIPAARequest a demoYour Name*Work Email*Company Website*How did you hear about us?Thanks for your interest in learning more about Luminai. 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