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The AI Customer Experience Platform for Ecommerce | GorgiasGorgias is the leading AI customer experience platform for ecommerce stores. Trusted by over 15,000 merchants worldwide.The AI Customer Experience Platform for Ecommerce | Gorgias Product tour Product Gorgias HelpdeskAll-in-one support inbox to respond to shoppers Gorgias AutomateInstant resolutions for happier customers and a happier team Gorgias ConvertElevate your website conversion rate with powerful onsite campaignsCapabilities OmnichannelLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do Artificial IntelligenceLightspeed AI features to get more done in a fraction of the time StatisticsLorem ipsum dolor sit amet, consectetur adipiscing elit, sed do App StoreAll your favorite apps, connected to GorgiasEcommerce platforms ShopifyGorgias Automate BigCommerce Magento WooCommercePrestaShopSee Gorgias in actionTake the Tour ↗︎Centralize 1:1 interactions Email Social media Live chat Voice SMS (New!)AUTOMATE YOUR WORK RulesAutomate with precision Self-service Intents & sentiment detection MacrosRespond fasterAutomation add-onRespond fasterFlowsRespond fasterEMPOWER SUPPORT TEAMS Order management Customer Sidebar Multi-Stores ViewsMEASURE & IMPROVE Revenue StatisticsKnow your bottom line Live StatisticsMonitor performance in real time Satisfaction surveyKeep your customers happy Support performanceYour control centerPLATFORMSShopifyMagentoBigCommerceNewOVERVIEWProduct overviewMachine learning & A.I.Customer storiesPricingPartners Tech Partners Become a Tech PartnerBuild an appBrowse the App StoreRefer a customerAgency Partners Become an Agency PartnerFind a partnerAgency Partner PortalRefer a clientTech PartnersBuild an integrationBrowse the App StoreDeveloper PortalAgency partnersBecome a Agency PartnerFind a partnerAgency Partner PortalResources Growth BlogCX Growth PlaybookEcommerce toolsCS Benchmark reportROI calculatorSuccess Customer storiesGorgias AcademyWebinarsHelp centerGorgias CommunityConnection RoadmapApp storeRefer a friendEventsGrowthBlogCX Growth PlaybookEcommerce toolsCS Benchmark reportROI calculatorSuccessCustomer storiesGorgias AcademyWebinarsHelp centerGorgias CommunityConnectionRoadmapApp storeRefer a friendRefer a clientLog inTalk to salesTalk to SalesGet StartedStart free trialBook a DemoEcommerce customer experience platformGrow with AI-powered CXTo grow your brand, you need to offer experiences that build loyalty. Meet the automated CX platform that delights customers, empowers your team, and drives your business forward. Start free trialBook a demoGet StartedTrusted by 15,000 brands on their journey from first order to hundreds of millions in sales globallyMake it a Gorgias experienceBuying online should feel as personal and effortless as visiting your favorite store.Growth depends on creating personalized, accurate, and fast customer conversations. Gorgias gives your brand the tools to create amazing customer experiences that grow your online stores.Here's how...Every conversation in one powerful inboxConnect your channels and tools to end tab-shufflingBoost efficiency with an organized, automated inboxEasily push updates to Shopify and 100+ other toolsPersonalize every response with rich customer dataExplore Helpdesk ↗︎Automate 60% of your customer supportSpend less time on basic, repetitive ticketsFocus on VIPs, escalations, and driving salesUse AI that follows your brand voice and processesEasily connect AI to Shopify and other apps to perform actions and fully resolve issuesExplore Automate ↗︎Drive more revenue with a seamless customer shopping experienceLift conversions by 15% with onsite campaignsOffer personalized pre-sales supportReduce bounce rate with unique discountsEnhance interactions with instant live helpExplore Convert ↗See Gorgias in actionLearn how Gorgias empowers teams and streamlines CX. Automation that saves your online store time and moneyIn the past year over 6,000 stores collectively saved:Time savedMoney Saved9250000Hours saved managing support$323000000in support costs saved annuallySupporting brands as unique as yours“I already love Gorgias because its email and chat capabilities are ahead of the competition, so I trust Gorgias to also build the best AI Agent.”Tosha MoyerSenior CX ManageratPsycho BunnyRead more ↗︎“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team has double the time to focus on tickets that need human attention, and customers get faster responses.”Molly KerriganSenior Director of RetentionatShinestyRead more ↗︎"Nowadays, people expect quick responses and rapid assistance. AI Agent is perfect to meet these expectations.”Sindi MelgarCustomer Service ManageratBaby GoldRead more ↗︎ Connect your entire ecommerce tech stackConnect 100+ apps to empower your team, share customer data between tools, and make updates in other apps — all from within Gorgias.Explore all integrations ↗︎AI built just for ecommerceAI built just for ecommerceWe’re focused on doing one thing really well: empowering brands to grow their online store with AI and automation.Your challengesInefficient processes and repetitive tasksSpending too much time on support ticketsSupport is seen as costly and unprofitableOur solutionsIncrease team efficiency and outputAutomate repetitive tasks and conversationsTurn support into a revenue-driving teamImproved CX with maximum ROI36%Increase in repeat purchases52%Reduction in resolution time26%Reduction in tickets-per-orderReal results based on 15,000+ Gorgias customersGet started and see why over 15,000 brands trust Gorgias4.4 683 reviews4.6 510 reviews4.1 98 reviews Start Free TrialBook a demoGet Started Start free trialBook a demo Tell us about yourself before we get started Helping independent ecommerce brands provide an outstanding customer service experience.Get updates on Gorgias Thank you! 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Something went wrong while submitting the form.Privacy-Legal-Terms of Service-SecurityProduct + Shopify + WooCommerce + BigCommerce + Magento + PrestaShopSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricingCompareZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify InboxResourcesBenchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerCompanyAbout GorgiasCareersEventsSustainabilityMeet the teamPeople resourcesGorgias PartnersBecome a PartnerPartner Login Product + Shopify + Magento + BigCommerceSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricingCompareZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify InboxResourcesBenchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerCompanyAbout GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias PartnersBecome a PartnerPartner LoginPrivacyLegalTerms of ServiceSecurity© gorgias.comenen1726807805https://gorgias.help

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