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Euroconsumers - Empower people, improve the market.Euroconsumers is the world’s leading consumer cluster in innovative information, personalised services and defence of consumer rights.Euroconsumers - Empower people, improve the market. About Mission & Objectives Vision Local Organisations Team Qualified Entity Contact News News Events Opinions Videos Webinars Speakers EC Manifesto Activities Positioning and Advocacy Surveys and Studies Projects Enforcement Collaboration and Campaigns Publications Press Press Euroconsumers in Media Press Contact Follow Us on: The Real Price Of Priceless Live events should bring people together, not price them out. Dynamic pricing turns tickets into unfair bidding wars. Euroconsumers’ Real Price of Priceless campaign calls for a ban on dynamic pricing in live events to restore fair access to culture and sports. Read more Growing up online: Building a digital future for minors, by minors Growing up online is both exciting and full of challenges. Discover how minors navigate the digital world and what they want for a smarter, safer online future. Read more Is there a place for cultivated meat on consumers’ plates? Exploring how novel proteins could empower people and improve the market of sustainable food choices Read more Let's refurbish the refurbished market! Refurbishment is the ‘best of both worlds’ gem? Here’s the catch: What does refurbished actually mean, and what can consumers expect when buying refurbished? Nobody knows. Read more Apple doesn’t play fair! Apple didn’t play fair. As a big tech player, Apple abused its power to impose up to 30% extra charges on non-Apple music streaming services like Spotify, Deezer, YouTube Music, SoundCloud, Amazon Music, Tidal, and Qobuz through its Apple App Store. This led to higher prices for consumers and unfair competition. Euroconsumers is standing up to Apple's unfair play and launches a class action to reclaim these undue excess fees for consumers. Read more Caught in the web: Navigating the digital maze of scams We rely on the internet to work, shop, bank and socialise. But with this convenience comes a growing threat: cybercrime. Euroconsumers’ latest survey uncovers the hidden realities of scam victims Read more Empower people, improve the market. Gathering six national consumer organisations and giving voice to a total of more than 6 million people in Italy (Altroconsumo), Belgium (Test Aankoop), Spain (OCU), Portugal (DecoProteste), Poland (Euroconsumers Polska) and Brazil (Proteste), Euroconsumers is the world’s leading consumer group in innovative information, personalised services and defence of consumer rights. Webinars Thu March 05 2026 15:00:00 GMT+0200 Digital Recoding AI: making tech work for women and inclusion From the data about women’s bodies and habits that feed AI algorithms to system designs that de-prioritise their needs, as AI ga... Thu January 22 2026 12:00:00 GMT+0200 Digital Teens’ take on Digital Fairness When it comes to online protection, teenagers can feel that the whole world is talking about them but not to them. Policy-m... Thu October 16 2025 16:00:00 GMT+0200 Digital The dynamic pricing rollercoaster: How can consumers get a fair ride? After a summer of soaring ticket prices and frustrated fans, dynamic pricing has landed centre stage. Whether it’... View All Latest News View All News 26.02.2026 CICLE-X: making the complaints system faster, stronger and easier for ... ... Read More News 26.02.2026 Air Passenger Rights Regulation on final approach as consumers hope fo... With turbulence ahead of the Council meeting, EU ministers prepare to negotiate the revision of air passenger rights, and protections on delay compensation, hand luggage, and family seating at risk.... Read More News 19.02.2026 Fair fares? Italy’s Trenitalia uses dynamic ticketing prices for rai... Dynamic pricing is being used to set ticket prices for travellers on some of Italy’s high-speed rail routes.... Read More News 16.02.2026 Fighting online fraud is a strategic economic priority for Europe Defeating fraud goes beyond consumer protection, it is integral to Europe’s economic resilience and competitiveness. ... Read More News 23.01.2026 Greenwashing is driving consumers away from sustainable finance invest... Research from Euroconsumers’ survey team shows consumers want sustainable finance that delivers value without the greenwash.... Read More News 29.12.2025 Young digital consumers want to be heard: we must start listening Euroconsumers latest work ensures the views of young internet users are part of the policy debates that will decide their future digital experiences... Read More View All Activites View All Positioning & Advocacy View More Events View More Enforcement View More Collaboration & Campaign View More Survey and Studies View More Projects View More View All Newsletter Sign up for our newsletter and stay in touch By clicking Subscribe button you agree with our Privacy Policy. Subscribe     Leave this field empty if you're human: Latest Videos View All Videos Euroconsumers - / 2025 2024 2023 2022 2021 Opinions The other side of early obsolescence: we need to change the way we value what we own The Right to repair is a welcome move, but that alone won’t solve another major cause of early obsolescence: the fact that many of us are still throwing away products in perfect working order. Ruth Mugge | Professor in Design for Sustainable Consumer Behaviour at Delft University of Technology Read More Three letters that will shake up Europe’s auto industry Europe needs an automotive strategy that is good for consumers, the climate and for industry. That’s why tariffs – if they come – should be complemented by an additional push on electrification, especially in the company car segment. BYD, those three letters that will become so familiar to Europeans this summer, stands for ‘Build Your Dreams’. Europe’s carmakers and politicians need to act now to stop it from Breaking (Y)our Dreams. William Todts | Executive Director of Transport & Environment Read More Big Data or Big Brother? Online consumer protection in the age of artificial intelligence As a result, data is becoming the new oil of our connected society. It should be seen as a reservoir filled to the brim with a precious resource that has the potential of unlocking previously unseen added value. It begs the question: is privacy an outdated concept, or even an illusion, in our digital world? Filip Van den Abeele | engineer, entrepreneur and author of the book ‘Technology Wonders’ Read More Online scams: will AI increase the hidden cost on consumers? Beyond financial loss, scams can have a profound psychological impact, and this is something that is not talked about enough. While the financial losses and methods of scam delivery often make the headlines, victims are left isolated with feelings of shame, guilt, and decreased trust in their own judgment. Jorij Abraham | Head of the Global Anti-Scam Alliance Read More Towards sustainable food systems: empowering consumers and enhancing food sovereignty in the EU We need to merge innovation with culinary tradition in order to create a sustainable and inclusive food system for everyone. Engaging in the consumer experience and understanding their reality should be the starting point, but achieving food affordability and security demands multifaceted systemic change. Marco Pierani | Director Public Affairs & Media Relations, Euroconsumers Read More GenAI: from shock and awe to get stuck in and solve? Crudely put, industry, investors and governments are excited about its potential, and keen to stake out an early lead in the space, whilst of course acknowledging risks. Civil society on the other hand is trepidatious. Digital rights organisations have a long understanding of how the products of mass, social, data-driven technology can be used to discriminate and exclude people and diminish human rights and wellbeing. Liz Coll | Founder of Connected Consumers Read More From Digital Consumers to Digital Citizens: A New Narrative in the Age of AI Have we considered how every click, search, and digital interaction contributes to the vast ocean of data without which generative AI and LLMs wouldn't exist? After all, we are not just data points; we are, each of us, the architects of the digital future. The choice of what that future becomes is, and should always be, all of ours. StJohn Deakins | Founder and CEO of CitizenMe Read More Can changes made after 2008 protect us from another financial crisis? ‘As such, the regulator must take firm measures to supervise these financial institutions more vigorously. Banking accidents are not limited to the banking sector. The challenges of our societies require an economy that is solid on its foundations.’ Samain Pierre | Financial Analysts, Euroconsumers Read More | We Work For The Consumer View More Euroconsumers SA Avenue Guillaume, 13b L 1651 Luxembourg R.C. Luxembourg: B33096 TVA. LU 15474361 Enr. 19912210742 Euroconsumers AISBL Rue De Hollande, 13 B 1060 Bruxelles BCE. BE0465.936.134 Navigation About News Webinars Activities Press Contact Newsletter Sign up for our newsletter and stay in touch ! Subscribe     Leave this field empty if you're human: By clicking the Subscribe button you agree with our Terms and Conditions Privacy | Cookies © 2026 Copyrights Euroconsumers. 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