https://ecommercetrustmark.eu

Trust Ecommerce EuropeTrust Ecommerce Europe Get trustmarkBenefitsCountriesBlacklistFaqs follow us! Get trustmarkBenefitsCountriesBlacklistFaqs for merchants: How to get it for consumers: How it works follow us!  CHECK OUR BLACKLIST Go to directory of national  trustmark schemes The trustmark for European E-commerce Protection for Consumers More European cross-border transactions european cross-bordere-commerce protectionfor consumers The Ecommerce Europe Trustmark stimulates cross-border e-commerce through better protection for consumers and merchants by establishing one European set of rules and by ensuring clear communication of these rules.More than 10,000 online shops with national trustmarkDeveloped in continuous dialogue with consumer organizations Bound bythe Ecommerce Europe TrustmarkCode of Conduct OneEuropeanSet ofrules Moreconsumertrust in online cross-border transactions Moreconsumertrust in online cross-border transactions OneEuropeanSet ofrules Benefits for consumers Shop safelyFeel safe and secure buying from online shops with our recognized trustmarkConstant checksOnline shops are checked regularly in order to keep the trustmark Check how it works How it works The Ecommerce Europe Trustmark protects you when you make a purchase through an online shop in another EU country, and a complaint arises.If you see the Ecommerce Europe Trustmark on the website of an online shop you are visiting, it means that the company has made a commitment to work in compliance with the Ecommerce Europe Code of Conduct, guaranteeing ethical standards in the digital marketplace.The European Regulation No 524/2013 on online dispute resolution for consumer disputes states that traders established within the European Union engaging in online sales or service contracts have to provide on their websites an electronic link to the European Online Dispute Resolution platform (http://ec.europa.eu/odr).  Furthermore, for consumers with a problem for an online purchase, they can file complaints on the European ODR platform.TestimonialsRóisín WoodsIrish retailers for the first time have access to the European eCommerce Trustmark through the exciting new national eCommerce Trustmark launched by Retail Excellence Ireland in conjunction with Ecommerce Europe. Only 2% off Irish retailers are currently compliant with data protection, privacy regulations and consumer laws which is something the implementation of the eCommerce Trustmark will address. On registering for the Trustmark, applicants are furnished with a comprehensive set of rights and obligations establishing a benchmark for excellence and best practice. We know retailers displaying a Trustmark on their websites have experienced increased conversion, lower barrier to entry for cross-border trade and increased consumer confidence with 65% of consumers in Europe saying they will shop with a retailer displaying a national and Ecommerce Europe Trustmark over a retailer that does not display any. I would encourage any online retailer to sign-up to the Retail Excellence Trustmark as not only do you have peace of mind that you are compliant but it encourages sales and consumer trust.Róisín WoodsMcElhinneys (Ireland)Roland KosterFor us, the Trustmark is useful because consumers see it as useful. When they see the Trustmark, they know they can use a secure payment system, and can make use of a dispute resolution mechanism. Consumers show trust in the Trustmark, and this helps to build up their trust in usRoland KosterLarge.nl (the Netherlands)Marion SieberSecurity and trust are fundamental cornerstones of e-commerce. We find that, especially for cross-border buyuing and selling, they are ensured by a regular check for compliance with laws and standards provided through the TrustmarkMarion SieberKuschel Universum (Germany)David CarroIncreasing consumer trust has always been a goal for Vodafone. Confianza Online’s and the Ecommerce Europe Trust Marks let us give confidence to our clients as a certificate of compliance with quality standards. Both Trust Mark’s values are 100% in line with our customer care philosophy. David CarroVodafone (Spain) operating in theseeuropean countries PARTICIPATING NATIONAL ASSOCIATIONS AND ASSOCIATED SCHEMES Belgium Czech Republic Denmark France Greece Italy Netherlands Norway Portugal Spain Germany Austria Switzerland Estonia Sweden Latvia The trustmark About the TrustmarkThe Code of Conduct benefits For merchantsFor consumers Contact Contact us For merchants How to get it For consumers How it works Terms & Conditions Privacy Policy Copyright 2024 We are using cookies to give you the best experience on our website.You can find out more about which cookies we are using or switch them off in settings. 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