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Communication APIs for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and Video. | SendbirdCommunications API for chat, AI chatbots, SMS, WhatsApp, voice, video, KakaoTalk, and in-app notifications with Sendbird's all-in-one communications API platform.Communication APIs for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and Video. | Sendbird Skip to main content Products Solutions Developer Why Sendbird Pricing Log inStart for freeTalk to sales Products Solutions Developer Why Sendbird Pricing Talk to sales Log inStart for free Communication APIs for the entire customer journey Supercharge customer engagement in and outside your app, with APIs and software for live chat, video, AI chatbots, and omnichannel business messaging. Talk to SalesRequest a demo TRUSTED BY 4,000+ APPS GLOBALLY Grow with Sendbird, the #1 communications API platform Business and engineering leaders choose Sendbird for enterprise-level scale, security, and compliance. Our reliable, global infrastructure gives you peace of mind to focus on product and customer experience. Learn about the Sendbird platform 6 Billion+ End users 7 Billion+ Monthly messages 145K+ Global developers Top-tier communication APIs for crafting custom experiences Choose Sendbird’s award-winning products to enjoy higher message deliverability, open, and conversion rates.
Intuitive APIs, sample apps, tutorials, and free trials make it easy to get started. 1 One way messages 2 Two way communications 3 Autonomous conversations 1 One way messages Business Messaging Send one-way, omnichannel messages to your customers. Save money with critical messages sequenced by channel (including SMS and messaging apps). Make money with beautiful messages that persist in your app. Send business messages2 Two way communications Chat, Voice, Video Enable two-way, group conversations among your users.Significantly improve your user engagement and retention rate with in-app chat, voice, and video capabilities. Build in-app chatBuild video chat3 Autonomous conversations AI chatbot Power autonomous conversations with artificial intelligence.Deploy a custom AI chatbot trained on your data and processes. Watch productivity and customer satisfaction scores soar. Launch free AI chatbots APIs, SDKs, and UI Kits developers love Sendbird's APIs for chat, voice, video, AI chatbots, SMS, WhatsApp, KakaoTalk, and in-app notifications are highly-abstracted and available through SDKs and UI Kits that save developers' time and headaches. We take care of a ton of operational complexity under the hood, so you can power rich communication experiences without worrying about building features, edge cases, reliability, or scale. Plus we offer easy-to-use software interfaces for other teams to take advantage of your integrations.Developer portalTutorialsDocsDemoiOSAndroidJavaScriptFlutterPlatform API import UIKit import SendbirdChatSDK let initParams = InitParams(applicationId: "APP_ID", isLocalCachingEnabled: true) SendbirdChat.initialize(params: initParams, migrationStartHandler: {}, completionHandler: { error in FeedChannel.getChannel(url: "FEED_CHANNEL_URL") { channel, error in self.collection = SendbirdChat.createNotificationCollection(channel: channel, startingPoint: Int64.max, params: params, delegate: self) } } ) import com.sendbird.android.SendbirdChat import com.sendbird.android.channel.FeedChannel import com.sendbird.android.collection.NotificationCollection val initParams = InitParams.Builder("APP_ID").setLocalCachingEnabled(true).build() SendbirdChat.init(applicationContext, initParams, object : InitResultHandler { override fun onInitSucceed() { FeedChannel.getChannel("FEED_CHANNEL_URL", object : FeedChannel.GetChannelHandler { override fun onResult(channel: FeedChannel?, e: SendbirdChatException?) { collection = SendbirdChat.createNotificationCollection(channel, Long.MAX_VALUE, params, object : NotificationCollection.NotificationCollectionDelegate {...}) } }) } }) const SendBird = require('sendbird'); const sb = new SendBird({ appId: APP_ID }); sb.connect(USER_ID) .then(user => { return sb.FeedChannel.getChannel(FEED_CHANNEL_URL); }) .then(feedChannel => { const ChannelHandler = new sb.ChannelHandler(); sb.addChannelHandler('UNIQUE_HANDLER_ID', ChannelHandler); }) .catch(error => { // Handle errors console.error('Error in Sendbird:', error); }); import 'package:sendbird_sdk/sendbird_sdk.dart'; await SendbirdChat.init(appId: 'APP_ID'); final feedChannel = await FeedChannel.getChannel('FEED_CHANNEL_URL'); final notificationCollection = NotificationCollection(channel: feedChannel, params: MessageListParams(), handler: MyNotificationCollectionHandler()); import requests # Configuration url = "YOUR_BASE_URL/v2/notifications" headers = { "Api-Token": "YOUR_API_TOKEN", "Content-Type": "application/json" } payload = { "template": { "key": "appointment_reminder", "variables": { "user-1": {"first_name": "Chase", "datetime": "2024/03/18", "appointment_number": "388031"} } }, "targets": ["user-1"], "mode": "realtime" } # POST request response = requests.post(url, json=payload, headers=headers) Discover how businesses thrive using Sendbird's all-in-one communications API platform Digital leaders customize a differentiated, modern messaging experience with Sendbird. Explore the variety of ways by industry, team, and use case. IndustriesFunctionsUse cases Digital health Financial services Delivery & rideshare Marketplaces Retail & e-commerce Social media & community Communication APIs leaders trust Choosing Sendbird means faster time to market, less maintenance, and more time to focus on your customer "Sendbird is an important partner for Carousell, and they power Carousell’s core transaction flows by providing a fast and reliable chat service between our buyers and sellers." Carousell 10weeks Time to migration 1.5X Monthly message count 6.5X Chat MAU View Carousell case study "The onboarding package was exceptionally beneficial and responsive. The team quickly adapted and addressed our evolving needs, ensuring our requirements were met." Sebastian Lozano Sr. Product Manager at Redfin 93% Of users return to the Redfin app within a week 1week For prototyping ↓time To increase number of agent introductions View Redfin case study "With Sendbird's developer-friendly chat API and SDKs, we were quickly able to build a responsive and reliable messaging experience that our users love." Hiren Bhavsar Director of Product Management at Accolade 4weeks Time to migration 215% Increase in daily sent message count per user 2.6X increase in number of people messaging View Accolade case study With Sendbird, we offer 100% digital customer support via in-app chat, resulting in higher engagement and consistent CSAT scores of 5/5. Ozgur Gemici Senior Product Manager at Virgin Mobile 26% Decrease in customer support requests 25% Increase in customer interactions 96% CSAT score View Virgin case study "We chose Sendbird for two main reasons: it met our needs with its feature-rich chat service, and their client base assured us they could handle our traffic and growth." Ben Celebicic CTO at Hinge 5weeks Development time for voice and video calls 100% Chat uptime 10weeks Go-to-market View Hinge case study A complete ecosystem to implement communication successfully Sendbird offers multiple ways for you to get professional services and support, to maximize your success. Join our community Community Engage with 145k+ developers and trained experts. View our partners Partners Enjoy benefits through AWS, a strategic partner of Sendbird. Customer success Get personalized care, from onboarding through renewal. Technical services Get even more value out of your investment via solutions engineers. Ready to improve customer communications? Talk to salesRequest a demo Resources Halving patient response time with AI healthcare chatbots This healthcare company developed a healthcare mobile messaging app to connect patients with doctors using Sendbird’s chat API for medical routine communication, appointment scheduling, and prescription management. Redfin, a real estate company, builds a custom AI virtual assistant to answer questions about for-sale homes Redfin uses Sendbird's custom AI chatbots to streamline home search. Introducing Sendbird’s ChatGPT-powered chatbots With ChatGPT-powered chatbots by Sendbird, businesses can take their chatbot capabilities to the next level with generative AI, providing customers with a more effective, personalized, and user-friendly experience. The ultimate guide to in-app notifications Learn what in-app notifications are, top use cases of in-app notifications, and decide whether you should build or buy in-app notifications. Product PricingChat messaging– Chat API– Chat SDK– Chat UI KitAdvanced moderationDeskBusiness messaging– In-app– Push– SMS– WhatsAppAI chatbotCallsBy Industry Financial servicesDigital healthMarketplacesOn-demandRetailSocial & communitiesBy Function Customer serviceSalesMarketingOperationsLive streamingUser conversationsDeveloper Developer portalDocumentationDemosTutorialsCommunityFAQServer statusWhy Sendbird Learning centerCustomersSecurity & complianceRFP templateComparison Sendbird vs StreamSendbird vs alternativesCompany AboutCareersBlogEventsPartnersAI chatbot affiliatesNewsBrand resourcesLibraryContact usSupport Help centerSupport policyTalk to salesRequest a demo© 2024 Sendbird, Inc.Terms of servicePrivacy noticeSub-processorsenusen-US1726602181https://sendbird.com