https://duoke.com

Duoke | Multichat SoftwareDUOKE，Duoke official website，Duoke cross-border，Duoke Shopee，Duoke software official website，Duoke customer service，Duoke customer service system，Dianxiaomi Duoke official website，Overseas aggregation customer service，DuoKe Business Communication，Message aggregation platform，Cross-border e-commerce chat，TikTok，Shopify，Livechat，Customer service software，Whatsapp，chat，Multi-site and multi-store operation assistant，negative reviews，Shopee chat，Lazada chat，TikTok chat，Lazada chat software，Real-time translation multilingual customer service，Shopee chat customer service， Shopee chat tool， Lazada chat function， Lazada chat integration software， Lazada chat management， Shopee customer service chat assistant software， Shopee customer service chat assistant， Shopee customer service chat assistant download， Shopee chatDuoke is a global e-commerce intelligent customer service system that supports message aggregation and processing across multiple platforms and stores such as Lazada， Shopee,TikTok, etc. It supports functions such as automatic replies, one-click translation, coupon creation, and customer service performance. It helps merchants improve operational efficiency and store ratings, and achieve cost reduction and efficiency improvement.Duoke | Multichat Software Home Pricing Help Download Company APP Request a Demo EN 简体中文 - CN English - EN Indonesia - ID Tiếng Việt - VN ไทย - TH Free to Use Global E-commerce AI Customer Service System Manage 200 stores simultaneously with 1 person Official API, secure and anti-correlation TikTok Shop U.S.【Local + Cross-border + ACCU】 Free to Use Request a Demo Drive Order Conversions with Every Response. AI chatbot captures the 3 minutes golden conversion window Intelligent order follow-up, enabling comprehensive order conversion Accurate product recommendations, increasing conversion Official API, secure and anti-correlation Free to Use Request a Demo 780,000+ Southeast Asian Local Sellers' Preferred Free ERP Scrape Product Copy Listing Order Processing Data Analysis WMS Sync Inventory Payment Reconciliation POS Retail Order Register for Free Business Pain Points Low efficiency in multi-store management Delayed responses due to high volume of messages Multi-language translation barriers Unable to provide 24/7 online service Why Choose Duoke 68% Save labor costs 15% Promote order conversion 86% Improve service efficiency Core Functions Unified reception across multiple platforms, one-stop customer service management for higher efficiency Full coverage of mainstream e-commerce platforms in Southeast Asia Breaking the language barrier for cross-communication Multi-terminal intelligent tools enhance human efficiency in various processes Free to Use Request a Demo AI intelligent chatbot, available 24/7 for accurate responses Multi-scenario coverage, with an accuracy rate of 95%+ 24/7 online, seize the golden conversion in 3 minutes Highly accurate AI responses, with a pre-sale issue resolution rate of 75%+ Free to Use Request a Demo Intelligent order follow-up marketing, effectively promoting order conversion across the entire process Pre-sales: Intelligent product recommendations, order and payment reminders, increasing order payment rates On sales: Track order logistics status in real time and accelerate order payment. Post-sales: Intelligent recovery of abandoned orders and negative reviews to increase positive review rates Free to Use Request a Demo Multi-dimensional data analysis provides a basis for customer service operations decision making Store data visualization provides comprehensive analysis to support operational decision making Fine-tune performance data to present customer service work results in a multi-dimensional manner Comprehensive analysis of the conversion from customer service to marketing, providing clear insights into business issues Free to Use Request a Demo More Distinctive Features Five Star Negative Review Intelligently identify negative reviews among five and four stars Logistics Inquiry Integrate with 17TRACK for real-time logistics tracking Message Broadcast Bulk send store activity messages Important Reminder Real-time strong reminders for returns&refunds, medium and negative reviews Coupon Creation Create store and product coupons with one click Tag Filter Support custom tag creation and filtering 50000+ Sellers are Using Duoke “We started using the DuoKe customer service system early on. We can centrally manage the stores on several platforms with DuoKe, which saves personnel and allows them to be deployed to other positions for more valuable work. In addition, we attach great importance to buyer management and hope to increase the number of fans of the store. The multi-customer custom label function helps us efficiently manage buyers and promotes the increase of fans of the store.” Aban Thailand Local Seller “We value Duoke's professional technology and efficient product concept. Its powerful features help us manage dozens of stores in an orderly manner, greatly improving our team's operational efficiency. Any problems we encounter are quickly resolved, resulting in a several-fold increase in the number of orders in a short period of time. We will continue to support it.” Kevin Guangzhou cross-border big seller “DuoKe is a very useful product! It is simply a lifesaver for my store! It is very convenient and fast to use, and it has brought me great surprises! Most importantly, it is very secure. The message receiving is fast and stable, allowing me to communicate with customers in real time and provide timely service, which greatly improves my store's performance.” Leo Indonesia cross-border big seller “As a new user of Duoke, I have given it a positive evaluation. Duoke's language translation is accurate and precise. What's most important is its ability to meet the conversation needs of buyers in different scenarios, and its high system stability, which allows us to use it with confidence. In summary, Duoke provides efficient and convenient services for my multi-platform store, it's a great product!” Acon Acon Europe and America cross-border big seller 10M+ Message Replies (times/day) 5,000K+ Message Translation (times/day) 6,000K+ Marketing Order Follow-Up (times/day) 2,000K+ AI Automatic Replies (times/day) Brand Endorsement Safe and Reliable Platform official API, secure and anti-correlation Under DianXiaoMi 9 years DianXiaoMi brand guarantee Professional Guarantee Professional AI R&D team and service system Global E-commerce Intelligent Chatbot System, Choose Duoke Free to Use Request a Demo Android Version iOS Version International Edition Contact Us Email：[email protected] VASTAR SINGAPORE TECHNOLOGY PTE. LTD. Address：15 BEACH ROAD #05-08 BEACH CENTRE, SINGAPORE, SINGAPORE, SG 189677 Service and Support WeChat Duoke Official Account Customer Service Duoke WeChat Account Douyin Duoke Account Company Help Center1727130641https://duoke.com

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