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CivicPlus | THE Modern Civic Experience Platform
CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction.
CivicPlus | THE Modern Civic Experience Platform Skip to main content Solution Login for Government Staff Mass Notification System Login (formerly CivicReady) SeeClickFix 311 CRM Login Social Media Archiving Login (formerly ArchiveSocial) Municode Library Help center Contact us 888-228-2233 SOLUTIONS Solutions Learn about our software built for government Additional Tools Tools designed to serve residents Solutions overview Municipal Websites World class websites built for governments as your digital city hall Web Accessibility Solutions for digital optimization and compliance Recreation Management Software built specifically for government parks and rec Mass Notification System Emergency alerts and routine notifications Social Media Archiving Software for compliance and capturing social media interactions 311 CRM System Resident service delivery and request management Process Automation and Digital Services Serving residents online through automation and workflows Community Engagement Consulting Identify actionable insights to make informed decisions NextRequest Public records request management software Community Development Planning, permitting, licensing, code enforcement, and fire safety Agenda and Meeting Management Solutions for clerks to streamline meetings Codification Software for all needs related to codes and ordinances Additional Tools overview CivicPlus Portal Single starting point for every resident interaction CivicPlus Pay Connect your CivicPlus solutions to select payment partners CivicPlus Chatbot Automated, AI-powered customer service tool CivicPlus Media Live and on-demand video and captioning CivicPlus Mobile Branded configurable app solution Integration Hub Simplified developer integrations and data sharing Features overview page Services overview page USE CASES Administrators Deliver a modern government experience for your staff and residents Public Works Solutions to manage back-office workflow management and communications Clerk Time-saving integrated legislative management solutions Public Safety Technology to communicate, coordinate, and manage emergency events Communications Integrated technology to communicate local news, information, events, and services Parks and Recreation Turn registrations into revenue with communication and management tools Planning and Development Facilitate the development of safe, healthy, connected, and sustained communities Elected officials Technology to build trust and satisfaction through transparency IT Technology solutions from a leader in compliance tools for government Education Compliance and accessibility solutions for K-12 CASE STUDIES RESOURCES All Resources Blog Trending topics, best practices, and industry updates Brochures Tech specs and feature details for our Modern Civic Experience Platform solutions White Papers Educational content from our subject matter experts Webinars Community advice and product demonstrations from our solution experts eBooks Impactful insights and actionable advice from our former government leaders Fact Sheets Product details for our integrated technology solutions and Power Products Tool Kits Guides, checklists, and other tools to help you meet your community goals Infographics Our visual library of advice and technology guidance for local leaders Videos Product demonstrations, legislative guidance, and other informative presentations Infographic The Secret Solution to Increasing Resident Trust ABOUT About CivicPlus The Modern Civic Experience Platform Careers Don’t just land a job. Love your job. Contact Us Reach out our sales, and support teams News & Press Learn how we’re powering and empowering governments Security We’re a leader in compliance tools for government History How CivicPlus became the leader in integrated government technology News CivicPlus® Launches Community Engagement Consulting Service Search Request pricing Online Demo Search SOLUTIONS SOLUTIONS Solutions Learn about our software built for government Municipal Websites World class websites built for governments as your digital city hall Web Accessibility Solutions for digital optimization and compliance Recreation Management Software built specifically for government parks and rec Mass Notification System Emergency alerts and routine notifications Social Media Archiving Software for compliance and capturing social media interactions 311 CRM System Resident service delivery and request management Process Automation and Digital Services Serving residents online through automation and workflows Community Engagement Consulting Identify actionable insights to make informed decisions NextRequest Public records request management software Community Development Planning, permitting, licensing, code enforcement, and fire safety Agenda and Meeting Management Solutions for clerks to streamline meetings Codification Software for all needs related to codes and ordinances Additional Tools Tools designed to serve residents CivicPlus Portal Single starting point for every resident interaction CivicPlus Pay Connect your CivicPlus solutions to select payment partners CivicPlus Chatbot Automated, AI-powered customer service tool CivicPlus Media Live and on-demand video and captioning CivicPlus Mobile Branded configurable app solution Integration Hub Simplified developer integrations and data sharing USE CASES USE CASES Administrators Deliver a modern government experience for your staff and residents Public Works Solutions to manage back-office workflow management and communications Clerk Time-saving integrated legislative management solutions Public Safety Technology to communicate, coordinate, and manage emergency events Communications Integrated technology to communicate local news, information, events, and services Parks and Recreation Turn registrations into revenue with communication and management tools Planning and Development Facilitate the development of safe, healthy, connected, and sustained communities Elected officials Technology to build trust and satisfaction through transparency IT Technology solutions from a leader in compliance tools for government Education Compliance and accessibility solutions for K-12 CASE STUDIES RESOURCES RESOURCES All Resources Blog Trending topics, best practices, and industry updates Brochures Tech specs and feature details for our Modern Civic Experience Platform solutions White Papers Educational content from our subject matter experts Webinars Community advice and product demonstrations from our solution experts eBooks Impactful insights and actionable advice from our former government leaders Fact Sheets Product details for our integrated technology solutions and Power Products Tool Kits Guides, checklists, and other tools to help you meet your community goals Infographics Our visual library of advice and technology guidance for local leaders Videos Product demonstrations, legislative guidance, and other informative presentations ABOUT ABOUT About CivicPlus The Modern Civic Experience Platform Careers Don’t just land a job. Love your job. Contact Us Reach out our sales, and support teams News & Press Learn how we’re powering and empowering governments Security We’re a leader in compliance tools for government History How CivicPlus became the leader in integrated government technology Request pricing Online Demo CivicPlus | THE Modern Civic Experience Platform Powering and Empowering Government Our government technology solutions help municipalities streamline their operations and improve civic engagement. Online Demo 10,000+ customers 340M+ resident users in the U.S. and Canada alone 100,000+ government users Free Trial: Ready to try Social Media Archiving for free? Sign up for your 30 day trial. Sign Up Featured New: Community Engagement Consulting Service We’ve launched a consulting offering to help local leaders make informed decisions using scientifically valid, comprehensive, and representative data. Learn about our market research veterans and the qualitative and quantitative research available to help you create positive civic experiences in your community. Learn More CivicPlus® Provides Award-Winning Technology Solutions for Government With more than 25 years of local government experience, CivicPlus provides public sector technology that automates processes, digitizes services, and enhances civic experiences. Our wide range of government software solutions are designed to be flexible, scalable, and customizable, ensuring a frictionless experience for residents and staff. One-Stop Full Suite of Products Easy-to-use, integrated government technology solutions built to enable one-stop, personalized digital experiences. Trusted Leader in Compliance World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals. Always-On Award-Winning Support Industry-leading retention rates and the highest level of service with 24/7/365 support and knowledge management team. Data-Driven Measured Satisfaction Uniquely leveraging custom community-level data and best practices to optimize unmet needs and improve the civic experience. Explore Our Software for Government CivicPlus helps to transform the way municipalities operate and interact with their residents. With our broad offering of local government software and services, we meet all the complex needs of the public sector, whether it’s improving communication with the public or streamlining back-office workflows. With CivicPlus, agencies can automate manual workflows, enhance civic engagement, and reduce costs. All Serving Operating Governing Solutions overview Municipal Websites Build a custom-branded municipal website to provide your residents with positive civic experiences and build trust. Read more Web Accessibility Improve your website performance and ensure it's accessible, compliant, and error-free with our optimization solutions. Read more Recreation Management Manage community activity programming, facility maintenance, and resident self-service registrations.  Read more Mass Notification Software Reach your residents and staff with emergency and routine alerts through as many channels as possible. Read more Social Media Archiving Automate the process to capture and archive your social media records to ensure compliance with regulations. Read more 311 CRM System Accept and track service requests, promptly respond to resident inquiries, and improve engagement. Read more Process Automation and Digital Services Eliminate paper-based processes, automate manual tasks, and meet modern expectations of service delivery. Read more Community Engagement Consulting Identify actionable insights to make informed decisions. Read more NextRequest Accept, track, and fulfill public record requests all in one place to increase transparency and FOIA compliance. Read more Community Development Create and manage permit and license applications, renewals, inspections, payments, and contractor credentials. Read more Agenda and Meeting Management Enhance productivity and save time with an agenda and meeting management system design for clerks. Read more Codification Choose from industry leading codification, supplementation, and online code hosting portal options. Read more Solutions overview More Government Technology Solutions Our Modern Civic Experience Platform is strengthened by an additional collection of time-saving integrable technologies to automate internal workflows and provide digital resident self-service capabilities. Power Products Features Services tools overview CivicPlus Portal CivicPlus Pay CivicPlus Chatbot* CivicPlus Media CivicPlus Mobile CivicPlus Integration Hub CivicPlus Portal Offer residents a centralized online hub to obtain local information and quickly access the services that they rely on most. Read more CivicPlus Pay Secure electronic payments for residents made easy. Read more CivicPlus Chatbot* Our AI-powered chatbot simulates helpful and personalized resident service interactions and gathers data to help you optimize your website content. Read more CivicPlus Media Live and recorded video with ADA-compliant closed-captioning. Read more CivicPlus Mobile Give residents mobile access to local news, resources, and information when they are out in your community. Read more CivicPlus Integration Hub Customize integrations and automations across CivicPlus solutions and third-party software. Read more Secure Single Sign-On Across Solutions Unified Identity Management Pressure-Tested Security Capabilities Robust APIs Secure Single Sign-On Across Solutions Staff only need to manage one username and password to access their CivicPlus tech stack. Read more Unified Identity Management Easy profile management for all your content creators and page managers. Read more Pressure-Tested Security Capabilities World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals. Read more Robust APIs Easily connect the systems you use most frequently to your CivicPlus solution suite. Read more Award-Winning Technical Support Virtual and On-Site Trainers Dedicated Engagement Strategists Award-Winning Technical Support We offer 24/7 technical support and self-guided software tutorials maintained by our skilled Knowledge Management team. Read more Virtual and On-Site Trainers We offer pre-launch and refresher training sessions with our friendly and knowledgeable specialists virtually or at your location. Read more Dedicated Engagement Strategists Let us act as an extension of your team and help strategize how to maximize your tech stack to create positive civic experiences. Read more 10,000+ Customers Inspire Our Technology From small rural counties to large metropolitan cities, our scalable municipal government software solutions are designed by former government leaders for evolving communities. After sitting here for a couple of hours going through some social media posts, trying to get this open records request solved, I [realized] — this is ridiculous, this is taking me too long. I don’t have the time to sit here and do this, so we reached back out and we ended up with a free trial [of CivicPlus Social Media Archiving software]… the rest is history. Jeff Caponera Police Chief of Grafton, WI Read the Case Study Adding Agenda and Meeting Management functionality with Self-Publishing increased transparency as minutes, agendas, and the City’s code of ordinances are readily available in an intuitive interface. Read the Case Study Our staff and the public are so tired of having to sign in to different systems. With CivicPlus, we have a platform that offers a single log-in whether you’re signing up for alerts or watching a board meeting, and people really like that. It’s the same for staff. They log into CivicPlus through one interface and can navigate to the different tools. Melanie McDonough Lebanon, NH Chief Innovation Officer Read the Case Study CivicPlus has done a fantastic job of engaging customers, soliciting feedback, and using that feedback to enhance its products. City of Key West Web Specialist Read the Case Study With limited resources, we’re trying to get the most value from our staff and available funds. The combination of maps, data, service requests and work orders offers us the foundation to make the best decision. Jaci Vogel Deputy Director of Public Works Operations for the City of Topeka Read the Case Study Digital Government Resources Latest Updates White Paper Blog Ebook Webinar go to resource center Blog [UPDATED] State Online Permitting Laws: How It Impacts Local Governments and Your Community White Paper A Government Leader’s Guide to Meeting Website Accessibility and Compliance Requirements Fact Sheet Be Ready with CivicPlus Webinar Watch on Demand: Create Personalized Resident Interactions with Constituent Profiles White Paper A Government Leader’s Guide to Meeting Website Accessibility and Compliance Requirements White Paper Prepare for Emergencies With a Mass Notification System White Paper What is Recreation Management Software? (Handy Go-to-Guide) White Paper White Paper: The Budget Spending Paradox Blog 13 Ways to Use Social Media with Your Municipal Website Blog 10 Best Practices to Enhance Your Public Meetings Blog $1.6 Billion in Preparedness Grants Announced by the Department of Homeland Security Blog 19 Tips to Promote Your Recreation Activities Using Social eBook Choosing the Best Agenda and Meeting Management Software eBook Comprehensive Guide for Communicating During a Disaster eBook Creating Innovative and Strategic Afterschool Programming eBook 12 Programming Ideas to Engage Gen Z and 8 Creative Ways to Reach Them Webinar Webinar: Enhance Your Civic Experiences With 311 CRM and Community Development Software Integrations   Webinar Webinar Recording: Strategies for Planning and Managing ARPA Funds Webinar Watch on Demand: Create Personalized Resident Interactions with Constituent Profiles Webinar Webinar Recording: How to Optimize Your Website with Chatbot Data How to Get Started with Local Government Software Tell us your local government challenge Choose the implementation plan for your government platform Create digital experiences that delight residents and staff Start an Online Demo Location 302 South 4th Street, Suite 500 Manhattan, Kansas 66502 888-228-2233 Awards & Recognition Products Overview page Serving Municipal Websites Web Accessibility Recreation Management Mass Notification System Operating Social Media Archiving 311 CRM System Process Automation and Digital Services Governing NextRequest Community Development Agenda and Meeting Management Codification Additional Tools Overview page Modules CivicPlus Portal CivicPlus Pay CivicPlus Chatbot CivicPlus Media CivicPlus Mobile Integration Hub Features Features Overview Services Use Cases by department Admin Clerk Communications Elected Officials IT Parks and Recreation Planning and Development Public Safety Public Works Case Studies Resources All Resources Blog Brochures White Papers Webinars eBooks Fact Sheets Tool Kits Infographics Videos About About CivicPlus Careers Contact Us News & Press Security History © 2024 CivicPlus. 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CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction...
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