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Zendesk: The Complete Customer Service SolutionDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.Zendesk: The Complete Customer Service SolutionSkip to main contentZendesk AI Summit Explore the future of AI-powered CX at our digital launch event on October 15Register nowStart free trialStart free trialProductsZendesk for serviceThe complete service solutionFeaturesMessaging and live chatAI and automationData privacy and protectionHelp centerAgent workspaceVoiceWorkforce engagementEnhance your workflowsZendesk SunshineEmployee serviceZendesk for salesMarketplacePricingZendesk for serviceThe complete service solutionZendesk for salesThe modern sales solutionSolutionsBusinessEnterpriseSmall and medium businessesStartupsConversational CRMIndustriesRetailFinancial ServicesEducationGovernmentTransportationManufacturingSoftwareHealthcareTelecommunicationsMediaContact Professional ServicesDemoResourcesBlogEvents and webinarsTraining and certificationCommunityProfessional servicesWhat’s New with ZendeskAPI and developersCX TrendsPartnersCustomer storiesNewsroomTrust and securityCompanyAbout usNewsroomEventsCareersDiversity & InclusionAccessibility PlanSustainabilityZendesk FoundationLegalLanguageEnglish (US)English (UK)EspañolEspañol (LATAM)PortuguêsFrançaisDeutschItalianoNederlandsDanskSvenskaEnglish (Australia)English (India)English (Singapore)日本語한국어繁體中文 (台灣)繁體中文 (香港特區)ไทยContactContact SalesProduct supportFree trialFree trialSign inSign inProduct supportCompanyAbout usNewsroomEventsCareersDiversity & InclusionAccessibility PlanSustainabilityZendesk FoundationLegalContact usLanguageEnglish (US)English (UK)EspañolEspañol (LATAM)PortuguêsFrançaisDeutschItalianoNederlandsDanskSvenskaEnglish (Australia)English (India)English (Singapore)日本語한국어繁體中文 (台灣)繁體中文 (香港特區)ไทยProductsZendesk for serviceThe complete service solutionFeaturesMessaging and live chatAI and automationData privacy and protectionHelp centerAgent workspaceVoiceWorkforce engagementEnhance your workflowsZendesk SunshineEmployee serviceZendesk for salesMarketplaceTake a quick tourPricingZendesk for serviceThe complete service solutionZendesk for salesThe modern sales solutionSolutionsBusinessEnterpriseSmall and medium businessesStartupsConversational CRMIndustriesRetailFinancial ServicesEducationGovernmentTransportationManufacturingSoftwareHealthcareTelecommunicationsMediaNeed more help?  Contact Professional ServicesZendesk customersFind out how major companies worldwide use Zendesk to power their businesses.Explore case studiesDemoResourcesBlogEvents and webinarsTraining and certificationCommunityProfessional servicesWhat’s New with ZendeskAPI and developersCX TrendsPartnersCustomer storiesNewsroomTrust and securityFree trialFree trialAI-first service. Catered to humans.Customers and employees are more than interactions, they're human. Give them faster, more personalized experiences using AI trained in the art of customer service.Start your free trialStart your free trialView demoView demoThe show starts in32days21hours45mins20secsJoin industry-leading visionaries, preview emerging trends, and get a fresh look at AI innovations transforming CX at this digital event.Register nowRegister nowZendesk for ServicePerfect the customer experienceMake good decisions with data“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”Gershwin ExeterVice President of Global ServicesRead customer storyPersonalize all conversations“We love Zendesk because their API allows us to explore ways to get customer data in front of agents in ways that create a smoother, more personalized experience.”Addie WallaceSenior Director of Brand MarketingRead customer storyAnticipate requests with AI“Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”Laurie LeducHead of Community SupportRead customer storyAdapt to changing needs“The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues.”Caitlin WoodVice President of Customer OperationsRead customer storyMake good decisions with data“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”Gershwin ExeterVice President of Global ServicesRead customer storyPersonalize all conversations“We love Zendesk because their API allows us to explore ways to get customer data in front of agents in ways that create a smoother, more personalized experience.”Addie WallaceSenior Director of Brand MarketingRead customer storyAnticipate requests with AI“Zendesk’s integration capabilities, flexibility, and feature depth allow me to be creative with how we’re using it. And they let us scale in really interesting and powerful ways.”Laurie LeducHead of Community SupportRead customer storyAdapt to changing needs“The workflows we built in Zendesk Suite allowed us to achieve or exceed customer expectations in handling urgent issues.”Caitlin WoodVice President of Customer OperationsRead customer storyMake good decisions with data“Most businesses are sitting on a data gold mine within their customer profiles. We use Zendesk...to get data on customer interactions that no one else is collecting.”Gershwin ExeterVice President of Global ServicesRead customer storyStart your free trialStart your free trialTake your support personallyFor long-term loyalty, every customer should feel like your only one. Zendesk for Service offers the support features you need to keep customers coming back.Explore all featuresExplore all featuresResourcesFeatured ProductA powerful, flexible platform ReportCX Trends 2024 Guide • 1 min readZendesk AI: the service superpower Article • 16 min readWhat is customer support?Exceed every customer expectationFree trialFree trialGet a demoGet a demoReturn on investmentMaximize your ROIYou’ll save time and money with Zendesk. Don’t take it from us; take it from Forrester. Their Total Economic Impact™ (TEI) study showed 286% return on investment over three years.Read the full reportImprove time to valueZendesk works out of the box. Solve customer problems right away, rather than configuring complex software.Reduce effort per ticketSelf-service and automation deflect up to 15% of agent contacts. Resolve remaining tickets faster with rich customer insights.Keep costs lowYou don’t need a developer army to start using Zendesk, or an influx of agents to keep using it. Efficiency and automation are baked in.286%Average ROICustomers achieved over three years$20MillionNet present value customers reached over three years2MonthsTime it took for customers to receive paybackOur awardsRecognized by industry leadersJoin the bestPowering 100,000+ of the best customer experiencesFree trialFree trialHow can we help? Contact us.Terms of UsePrivacy NoticeCookie NoticeCookie settingsTrust Center©Zendesk 2024enusen-US1728672481https://zendesk.com

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