https://fscs.org.uk

Financial Services Compensation Scheme | FSCSFinancial Services Compensation Scheme,FSCSFSCS protects customers when authorised financial services firms fail. You could be entitled to compensation of up to £85,000. Discover how we can help you.Financial Services Compensation Scheme | FSCS Skip to main content Skip to need help FSCS Financial Services Compensation Scheme Account login My claim Contact information Contact us Click to search Click to search Making a claim The claims process Making a claim online Sending us documents British Steel Pension Scheme transfer How long will my claim take? Small businesses & limited companies Charities Defined benefit pension transfers Temporary high balances Compensation rules and eligibility Appealing a claim decision Complaints Failed insurance companies – what happens next? Useful info for customers Scams and fraudsters FSCS and the Financial Ombudsman Service How do banking licences affect FSCS protection? What is the ‘FSCS Protected’ badge - and why should you look out for it? When did FSCS coverage begin? Supporting customers in vulnerable circumstances Claims management companies Guide to financial protection in the UK Using a personal representative Cost of living Bereavement Failed firms Colbourne & Company Why claim direct with FSCS? Small businesses and charities What we cover Banks, building societies and credit unions Debt management Funeral plans Insurance Investments Mortgages Payment protection insurance Pensions Check your money's protection Pension Protection Checker Investment Protection Checker Bank & Savings Protection Checker For industry FSCS publications Annual Report 2023/24 Outlook May 2024 FSCS Budget Update January 2024 Consumer research Beyond compensation Consumer bodies FSCS protected badge for deposit takers Funeral plans industry resources Single customer view Deposit protection Q&As - banks & building societies Deposit protection Q&As - credit unions Third party resources Deposit Takers Course News Podcasts #41 Mini-pod: Appealing an FSCS decision #40 Can I claim compensation for my small business, limited company or charity? #39 Mini-pod: What to prepare before you claim #38 Mini-pod: How is FSCS funded? #37 Mini-pod: Making a claim for mortgage advice and mis-selling #36 FSCS scams spotlight: past patterns and future projections #35 Mini-pod: Why checking the small print can make a big difference #34 Young people's attitudes to pensions #33 Mini-pod: Using a friend or relative to claim on your behalf FSCS news Fortnightly financial #42 Fortnightly financial #41 Boosting efficiency and enhancing customer outcomes Fortnightly financial #40 Fortnightly financial #39 Supporting our local community in 2023/24 Jeff Stelling kicks off latest phase of FSCS pension protection campaign Fortnightly financial #38 Fortnightly financial #37 Fortnightly financial #36 Keeping up the momentum in the quest for gender equality Fortnightly financial #35 Delivering for our customers 5 behind the scenes reveals from the FSCS podcast Our work on special administrations Fraud & scams What if you're a victim Latest scams and frauds The ongoing fight against scams Protecting your financial future Protect yourself from scams Top 5 financial scams Protect yourself from pension scams Technology Technology is a key part of FSCS’s plans to improve the experience for customers Technology is at the heart of FSCS’s plans to improve our customer experience Crypto assets - wild west finance or a force for good? Ready, debt, go: using automation to help our debt management customers Finding the needle in the haystack FSCS embraces artificial intelligence to help customers Fintech in banking Protection Going green: protecting your money from greenwashing Cryptoassets - five things to consider What's crowdfunding? What are the risks? Mini-bonds – should you invest? FSCS: Recovering compensation costs and tackling the root causes of consumer harm Customer stories I got £85k back for unsuitable investment advice I got £17k back after my pension operator went into liquidation I lost money when my investment was matured too early My financial provider disappeared, putting over £40k at risk My investments lost all their value Bad advice put £60k of my pension at risk Compensation from FSCS meant I could retire at 60 as planned We would have had to sell our house if we hadn’t got compensation I got £20k back after I was mis-sold a SIPP About us Our mission and strategy Careers at FSCS Jobs at FSCS Career pathways Our culture Our benefits Why we are great Smarter working Equity, Diversity & Inclusion Responsible business Family friendly External recognition Environment How we are funded Levy information and retail pool Recoveries Organisational information Our governance Terms, conditions, technical information Section 27 claims Product terms and conditions Accepting deposits Designated investment business Insurance business Insurance mediation Mortgage advice and arranging Determinations Default policy Modern slavery Brexit and FSCS protection Women in Finance Charter and gender pay gap reporting FSCS Close banner icon Making a claim FSCS FSCS Back to previous menu Making a claim The claims process FSCS FSCS Back to previous menu The claims process Making a claim online Sending us documents British Steel Pension Scheme transfer How long will my claim take? Small businesses & limited companies Charities Defined benefit pension transfers Temporary high balances Compensation rules and eligibility Appealing a claim decision Complaints Failed insurance companies – what happens next? Useful info for customers FSCS FSCS Back to previous menu Useful info for customers Scams and fraudsters FSCS and the Financial Ombudsman Service How do banking licences affect FSCS protection? What is the ‘FSCS Protected’ badge - and why should you look out for it? When did FSCS coverage begin? Supporting customers in vulnerable circumstances Claims management companies Guide to financial protection in the UK Using a personal representative Cost of living Bereavement Failed firms FSCS FSCS Back to previous menu Failed firms Colbourne & Company Why claim direct with FSCS? Small businesses and charities What we cover FSCS FSCS Back to previous menu What we cover Banks, building societies and credit unions Debt management Funeral plans Insurance Investments Mortgages Payment protection insurance Pensions Check your money's protection FSCS FSCS Back to previous menu Check your money's protection Pension Protection Checker Investment Protection Checker Bank & Savings Protection Checker For industry FSCS FSCS Back to previous menu For industry FSCS publications FSCS FSCS Back to previous menu FSCS publications Annual Report 2023/24 Outlook May 2024 FSCS Budget Update January 2024 Consumer research FSCS FSCS Back to previous menu Consumer research Beyond compensation Consumer bodies FSCS protected badge for deposit takers Funeral plans industry resources Single customer view Deposit protection Q&As - banks & building societies Deposit protection Q&As - credit unions Third party resources Deposit Takers Course News FSCS FSCS Back to previous menu News Podcasts FSCS FSCS Back to previous menu Podcasts #41 Mini-pod: Appealing an FSCS decision #40 Can I claim compensation for my small business, limited company or charity? #39 Mini-pod: What to prepare before you claim #38 Mini-pod: How is FSCS funded? #37 Mini-pod: Making a claim for mortgage advice and mis-selling #36 FSCS scams spotlight: past patterns and future projections #35 Mini-pod: Why checking the small print can make a big difference #34 Young people's attitudes to pensions #33 Mini-pod: Using a friend or relative to claim on your behalf FSCS news FSCS FSCS Back to previous menu FSCS news Fortnightly financial #42 Fortnightly financial #41 Boosting efficiency and enhancing customer outcomes Fortnightly financial #40 Fortnightly financial #39 Supporting our local community in 2023/24 Jeff Stelling kicks off latest phase of FSCS pension protection campaign Fortnightly financial #38 Fortnightly financial #37 Fortnightly financial #36 Keeping up the momentum in the quest for gender equality Fortnightly financial #35 Delivering for our customers 5 behind the scenes reveals from the FSCS podcast Our work on special administrations Fraud & scams FSCS FSCS Back to previous menu Fraud & scams What if you're a victim Latest scams and frauds The ongoing fight against scams Protecting your financial future Protect yourself from scams Top 5 financial scams Protect yourself from pension scams Technology FSCS FSCS Back to previous menu Technology Technology is a key part of FSCS’s plans to improve the experience for customers Technology is at the heart of FSCS’s plans to improve our customer experience Crypto assets - wild west finance or a force for good? Ready, debt, go: using automation to help our debt management customers Finding the needle in the haystack FSCS embraces artificial intelligence to help customers Fintech in banking Protection FSCS FSCS Back to previous menu Protection Going green: protecting your money from greenwashing Cryptoassets - five things to consider What's crowdfunding? What are the risks? Mini-bonds – should you invest? FSCS: Recovering compensation costs and tackling the root causes of consumer harm Customer stories FSCS FSCS Back to previous menu Customer stories I got £85k back for unsuitable investment advice I got £17k back after my pension operator went into liquidation I lost money when my investment was matured too early My financial provider disappeared, putting over £40k at risk My investments lost all their value Bad advice put £60k of my pension at risk Compensation from FSCS meant I could retire at 60 as planned We would have had to sell our house if we hadn’t got compensation I got £20k back after I was mis-sold a SIPP About us FSCS FSCS Back to previous menu About us Our mission and strategy Careers at FSCS FSCS FSCS Back to previous menu Careers at FSCS Jobs at FSCS FSCS FSCS Back to previous menu Jobs at FSCS Career pathways Our culture Our benefits Why we are great Smarter working Equity, Diversity & Inclusion Responsible business Family friendly External recognition Environment How we are funded FSCS FSCS Back to previous menu How we are funded Levy information and retail pool Recoveries Organisational information FSCS FSCS Back to previous menu Organisational information Our governance Terms, conditions, technical information FSCS FSCS Back to previous menu Terms, conditions, technical information Section 27 claims Product terms and conditions Accepting deposits Designated investment business Insurance business Insurance mediation Mortgage advice and arranging Determinations Default policy Modern slavery Brexit and FSCS protection Women in Finance Charter and gender pay gap reporting Share this page X: Opens in a new window LinkedIn: Opens in a new window Facebook: Opens in a new window Mail To: Opens in a new window FSCS protects you when financial firms fail If the financial firm you've used has gone out of business and can't pay your claim, we can step in to pay compensation. Set up by the government, we’re independent and our service is free to use. You’ll keep 100% of the compensation you’re owed when you claim directly through us. Watch our 60-second video to find out more about who we are, and how we can help. This content is unavailable because you have opted out of statistics tracking cookies. Please click below to change consent and get access to the content. Change cookie preference See how much of your pension is FSCS protected We also have checkers to see how much of your savings and investments are protected. Find your failed financial firm Read the latest on how we're dealing with financial firms that are no longer trading, and sign up for email updates. Getting your money back Make your claim here, or if you've already started a claim, log in. Our service is free and you'll keep all the compensation. Latest news on the site Ever wondered what goes into making our podcast? To celebrate International Podcast Day 2024 we’re revealing five things you probably don... 5 behind the scenes reveals from the FSCS podcast This firm is no longer trading, so you may be able to make a claim against it. To find out, click the ‘Check if you can claim’ button. Th... Colbourne & Company - failed 26 September 2024 This firm is no longer trading, so you may be able to make a claim against it. To find out, click the ‘Check if you can claim’ button. Th... Pro-Synergy Wealth & Tax Management Ltd - failed 19 September 2024 At FSCS we see scams on a weekly basis - here's what to watch out for currently. Latest financial scams and frauds Intelligent Money Limited, is a self-invested personal pension scheme (SIPP) operator authorised and regulated by the FCA. On 28 May 2024... Intelligent Money - update 17 September 2024 Inspirational Financial Management Ltd is a financial advice firm, which became authorised in July 2003. The firm entered administration ... Inspirational Financial Management Ltd - update added 4 June City & Merchant Ltd ("City & Merchant") is a Financial Conduct Authority (FCA) authorised firm that provided corporate finance advice, fu... City & Merchant Ltd - under investigation 11 September 2024 This firm is no longer trading, so you may be able to make a claim against it. To find out, click the ‘Check if you can claim’ button. Th... Triple A Financial Services - failed 11 September 2024 This firm is no longer trading, so you may be able to make a claim against it. To find out, click the ‘Check if you can claim’ button. Th... Barton Hatcher Ingram Financial Management Ltd - failed 9 September 2024 A closer look at our transformation journey with Sarah Marin, Chief Customer Officer at FSCS. Boosting efficiency and enhancing customer outcomes Facet Investment Management Ltd (“Facet”) was a regulated wealth management and independent financial planning firm, which specialised in... Facet Investment Management Ltd - under investigation 4 Sept 2024 On 5 June 2024 the directors appointed Ed Boyle, Howard Smith and Rob Spence of Interpath Ltd as Joint Administrators of Tenet Group Ltd.... TenetConnect Ltd - updated 29 August 2024 Mark Peter Houlbrook, trading as Thorn Investment & Trading Services is no longer trading, so you might be able to make a claim against i... Mark Peter Houlbrook - failed 28 August 2024 FSCS protected products Banks and building societies Banks and building societies Credit unions Credit unions Pensions Pensions Mortgages Mortgages Insurance Insurance Investments Investments PPI PPI Debt management Debt management Funeral plans Funeral plans Back to top Up Arrow Find out if you are able to claim Start your claim journey About this site About us Protection checker Accessibility Privacy notice Terms and conditions Data protection statement Cookies information Helpful links Making a claim Firms list Compensation limits Info for Professional Representatives Media centre Supplying FSCS FSCS Protected Get in touch Contact us FSCS Facebook page link FSCS X social media link FSCS Linkedin page link FSCS Podcast page link Website approved byPlain English Campaign Registered as a Limited Company in England and Wales No 3943048 FSCS © Copyright 2024enen1728589621https://fscs.org.uk

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