https://support.cc
AI-powered Customer Support Agent - Support.cc
Smart ticketing, AI drafts, knowledge base and analytics in one workspace. Live in 4 minutes. Free plan included.
AI-powered Customer Support Agent - Support.ccSupport.ccFeaturesPricingAboutReady when you areTurn your inbox into a support engineFree to start. No credit card. Live in minutes.Get started freeTalk to usSupport.ccSupport AI Agents that scale with you. Ticketing, AI drafts, knowledge base, and analytics — one workspace.ProductFeaturesPricingCompanyAboutContactLegalPrivacy PolicyTerms of Service© 2026 Support.cc.All rights reserved.AI-powered support, reimaginedSupport AI Agents that scale with youTicketing, AI drafts, knowledge base, and analytics — triage faster and resolve more with one workspace your team will actually love.Get StartedNo credit card required·Live in 4 minutes·Free plan included84%auto-resolved42smedian reply4 minto first AI draftapp.support.cc/inboxLiveInboxToday · Auto-triage activeSearchAI onOpen Tickets3412834 fewer than yesterdayAuto-Resolved+6%84%+6% this weekAvg Response3.242s3.2 min vs humanCSAT Score+0.34.8+0.3 this monthAll128AI Handled96Human18Resolved412RKRavi Kumar·Billing issueMy invoice shows double charge for March…AI Auto-reply2mAI Auto-replySCSarah Chen·Refund requestI'd like to cancel my subscription and get…Human needed5mHuman neededAMArjun Mehta·API accessHow do I generate a new API key for…Resolved11mResolvedPowered by AI · Email & ticketingHealthy·v2.4.1OverviewWhat is Support.cc?An AI Customer Support Agent for teams that handle inbound email at scale — email-first ticketing, AI-drafted replies trained on your knowledge base, routing rules, and a public help center in one workspace.Email-firstAI draftsKnowledge baseRouting rulesHelp centerLive in 4 minutesConnect your inbox via OAuth or IMAP — no tags, lanes, or SLAs required to send your first reply.Trained on your dataIngests your knowledge base and past replies so AI drafts already sound like your team.Humans approve every replyAI does the typing — your team reviews and approves before anything goes out.Per email, not per agentAdd teammates without adding cost. There is no per-agent limit, ever.How it worksSee the pipeline in actionFrom inbound email to AI-powered resolution — watch every step.SUPPORT.CCHow Support.cc WorksTrain once — AI handles your inbox automaticallySetting up…Connect your support channelsyourcompany.comTrain →support@company.comConnectActivity0Emails In0Enriched0Auto Answered0Needs Attention—Avg SLACuts SLA automatically — no manual triage neededPlatformEverything in one placeEmail and AI-assisted replies, smart ticketing, knowledge base, analytics — all on the same workspace, all on brand.AI drafts that sound like youAI & AutomationOn-brand replies grounded in your knowledge base and past resolved threads.84% auto-resolved42s avg replyOne shared inbox for everythingShared Inbox & TicketingBoard (swim-lane) and list views, custom lanes, and business-hours-aware SLA badges keep every conversation moving.A help center on your own domainKnowledge & Help CenterA white-label, hosted help center with categories — and every article also trains your AI agent.Connect any support inboxChannels & IntegrationsGmail, Workspace, IMAP/SMTP, or forwarding — and reply from your own domain.Insights & contacts in one placeContacts & AnalyticsA live dashboard for total emails, AI replies, needs-attention, and SLA compliance — plus contact profiles with full history.Explore all featuresAI, shared inbox, knowledge base, channels & analyticsIntegrationsWorks with your inboxConnect in four minutes. Outbound replies are sent from your domain — DKIM and SPF alignment preserved.GmailOAuthWorkspaceOAuthIMAPApp pwdSMTPApp pwdOAuth-first authenticationDKIM & SPF preservedHow it connectsTrust & SecurityBuilt on a foundation of trustYour customer conversations are private by default. We don't train on them — and we prove it with our controls.No AI training on your dataYour customer messages are never used to train any AI/ML model — ours or anyone else's.Learn moreIn auditSOC 2 (in progress)Audit underway; production controls already in place today.SSO on Growth planSAML / OIDC single sign-on included on the Growth tier, no add-on fee.Learn morePricingPer email, not per agentAdd teammates without adding cost. AI-drafted replies don't count against any per-agent limit — because there is no per-agent limit.Unlimited seatsInvite your whole team — every plan.No per-agent feePricing scales with volume, not headcount.AI drafts always freeReplies suggested by AI never count against you.monthlyyearlySave 20%StarterUnder 500 emails/mo. Perfect to start.$0foreverAI auto-replies1 email channel (Forwarding, Gmail or IMAP/SMTP)Basic knowledge base4-step setup"Powered by support.cc" brandingEmail supportMost PopularPro500–5k emails/mo. For growing teams./ month500–5k emails / monthUp to 3 mailboxesRemove brandingMCP integrationsTraining: web, PDF, customPriority supportGrowthUnlimited emails. For high-volume teams./ monthUnlimited emailsUnlimited mailboxesAdvanced routing & SLACustom MCP serversDedicated account managerCompare all features
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