https://omnichat.ai

Omnichat: Asia's Premier Omnichannel Chat Commerce PlatformIntegrate WhatsApp, FB, IG, LINE, WeChat and Website Live Chat to meet customer service, marketing and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate.Omnichat: Asia's Premier Omnichannel Chat Commerce Platform Skip to content Omnichat LogoPlatforms Channels WhatsApp Business Platform (API) Facebook Messenger Instagram LINE WeChat Website Live Chat Products Solutions Customer Service Marketing OMO Sales Social CDP new Features Broadcast Meta Ads Platform Integration Customer Journey Salesforce Integration Coupons WhatsApp Catalog & Payment WhatsApp Flows Loyalty Points Sales Performance Tracking Omni-AI Interactive Games Abandoned Cart Remarketing CustomersPricing CS & Marketing OMO Sales Social CDP EventsAbout About Omnichat Partner Program Media Centre Book a DemoFree Trial Free Trial Book a Demo Login Marketing, Sales and Support All-in-One Omnichannel Messaging Platform Seamless integration of WhatsApp, Facebook, Instagram and WeChat, achieving a 5x conversion rate and elevating customer experience. Book a Demo Omnichannel Chat Commerce SolutionsTrusted by 5,000+ Brands Worldwide Learn More Solve Pain Points of BusinessesCapture Opportunities for Breakthrough Growth Enhance Customer Service Centralise multi-channel messages in one place, and provide customer support quickly and satisfactorily Optimise Marketing Performance Track customer behaviour across website and social platforms, and create automated customer journeys Online-merge-Offline Sales Bind customers to in-store sales representatives through WhatsApp or LINE, and track sales performance across multiple revenue channels Why Omnichat? Official WhatsApp Business Solution Provider (BSP) & LINE Tech Partner Omnichannel Integration Omnichat, the official WhatsApp Business Solution Provider and business partner of Meta and LINE, supports messaging integration of multiple communication channels for faster response and better customer experience. Marketing Automation Automatically label and categorise customers through auto-tagging and facilitate segmentation. Achieve better ROI with automated messaging campaigns – personalised broadcast, coupons and interactive games. Sales Conversion Break through online and offline barriers, and reach your customers anytime, anywhere by leveraging WhatsApp or LINE. Track real-time statistics and measure revenue contribution from each salespersons or shops. Social CDP Deliver automated customer journeys by mapping social identities and building 360° customer profiles. Trigger personalised WhatsApp messages based on the purchase behaviour. Book a Demo Media Coverage Loved by Sa Sa Thanks to its strategic deployment of Chat Commerce when the epidemic broke out, Sa Sa has stood out in a rapidly changing and highly competitive business environment, leads to 400% YoY growth in website sales! – Hong Li, Director of eCommerce at Sa Sa International Holdings Limited View More Benefit Cosmetics The highly sought-after Brow & Lip Wax Service is now available for online reservation through the official website as well as messaging apps, which has resulted in a significant increase in the booking rate by 30%! – Sue Leung, Retail & Operations Manager of Benefit Cosmetics Hong Kong View More Timberland With Omnichat, Timberland successfully directs online visitors to salespeople at physical stores and reach a 7x conversion rate. – JJ, Senior Marketing Manager of Timberland (Hong Kong and Taiwan) View More FILA Leveraging the power of WhatsApp, FILA pushed on its digital transformation strategy by adopting Omnichat’s chat commerce solutions to deliver a complete and multi-faceted shopping experience, and its website conversion jumped by 3.5 times. – Matthew Tam, eCommerce Manager of FILA View More OSIM OSIM introduced ‘Online-merge-Offline’ (OMO) sales feature, achieving omni-channel retailing and 30% of conversion rate. – Regina Ip, Marketing Manager of OSIM View More Eu Yan Sang Eu Yan Sang adopted a new retail approach ‘Online-merge-Offline’ to help deliver the omnichannel customer experience, and its Gross Merchandise Volume (GMV) has increased by 10 times. – Vivian Chan, Senior Manager (E-Commerce) of Eu Yan Sang (HK) Limited View More Lukfook Jewellery Leveraging Omnichat’s chat commerce solutions, Lukfook can automatically divert online customers’ enquiries to its jewellery consultants via WhatsApp Business, delivering a seamless and personalised shopping experience with warmth. – Candy Tsui, Marketing Director of Lukfook Holdings View More Kidsland Kidsland(LEGO®️ Certified Store) introduced Omnichat’s OMO solution to provide personalised service, and earned $600k revenue in 2 weeks. – Ching Yiu Lee, Chairman and CEO of Kidsland View More Venchi Leveraging WhatsApp Chat Commerce, Venchi increased click rate by 5x and achieved sales by 2x in VIP Week. – Alvin Tang, Regional E-commerce Manager View More Book a Demo Please fill in the form below and we will be in touch shortly. 1-on-1 consultation Tailor-made solutions Successful use cases First Name Last Name Contact Number Business Email Job Title Company Name Company Website Your Requirements Customer Service Marketing Automation OMO Sales Social CDP Other Requirements Submit Complete Ecosystem for Omnichannel Conversational Commerce  Official Partners Supports  eCommerce & CRM Integration Awards and Recognition Achieve 0 x conversion rate with Omnichat 1-on-1 consulation Tailor-made solutions Successful use cases Book a Demo Customer Service Omnichannel CSChatbotCS support via APPSatisfaction SurveySaved Replies Marketing Abandoned Cart RecoveryBroadcastWebsite RemarketingCouponsInteractive Games OMO Sales Sales Performance TrackingStore ManagementRoster ManagementKeyword auto-assign Features WhatsApp Business APIFacebook MessengerInstagramLINESocial CDP Pricing Success Stories Events User Manual About Us Download App © Omnichat 2024. All Rights Reserved. Terms ｜ Policy Region - Global (English) Hong Kong (English) Southeast Asia (English) 简体中文 台灣（繁體中文） 香港（繁體中文） Global (English) Hong Kong (English) Southeast Asia (English) 简体中文 台灣（繁體中文） 香港（繁體中文） Success Thanks for filling out your information, and we will get in touch soon!enusen-US1727949656https://omnichat.ai

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