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WIZ.AI | Human-Like AI Talkbot to Improve Customer ExperienceWIZ.AI Talkbot is a leading Generative AI-powered omnichannel customer engagement solution for enterprises to propel business growth.WIZ.AI | Human-Like AI Talkbot to Improve Customer Experience Skip to content Products WIZ Platform WIZ Engage WIZ SmartAgent WIZ Insights WIZ Services Solutions Industries Banking and Finance Insurance Healthcare E-commerce Hospitality and Travel FMCG Business Process Outsourcing (BPO) Use Case Customer Service Customer Growth Credit Collection Contact Center Insight Order Taking & Distribution Company About Us Join Us News Resources Blog English Bahasa Indonesia Whitepaper Client Stories Book a Demo Menu Product WIZ Platform WIZ Engage WIZ SmartAgent WIZ Insights Solution Industries Banking and Finance Insurance Healthcare E-commerce Hospitality and Travel FMCG Business Process Outsourcing (BPO) Use Case Customer Growth Order Taking & Distribution Customer Service Contact Center Insight Credit Collection Company About Us Join Us News Resources Blog English Bahasa Indonesia Whitepaper Client Stories Book a Demo Accelerate Growth with Enterprise-Ready AI Agents Customer Growth + 0 % customer activation > 0 % cross-selling averages Cost Savings Cost-per-contact 0 % Business Scalability 0 X+ Team Productivity 0 M AI Calls in 1 Hour Schedule a Demo Accelerate Growth with Enterprise-Ready AI Agents Schedule a Demo Unlock Scalable Growth withHuman-like AI Agents Harnessing the Power of the Latest Voice and Generative AI Technologies, WIZ.AI Offers Everything You Need for AI Transformation: From Reinventing Customer Experience to Scaling Service Solutions. Schedule a Demo Unlock Scalable Growth with Human-like AI Agents Harnessing the Power of the Latest Voice and Generative AI Technologies, WIZ.AI Offers Everything You Need for AI Transformation: From Reinventing Customer Experience to Scaling Service Solutions. Schedule a Demo Trusted by Trusted by Elevate Value and Accelerate Growth Integrate Generative AI into Customer and Employee Experiences Customer Growth + 0 % customer activation > 0 % cross-selling averages Cost Savings Cost-per-contact 0 % Business Scalability 0 X+ Team Productivity 0 M AI Calls in 1 Hour Superior Experience with Our High-Performance Talkbots Enhanced by AI Insights Learned from History Interactions Talks Like A Real HumanThe WIZ.AI Talkbot is so human-like that 98% users can not tell it's a bot, resulting in a customer engagement response rate of over 30%. Higher Customer SatisfactionProvide omni-channel and personalized customer experience, in any language, slashing wait times by 65% and achieving an 85% CSAT Score. Increased Resolution RatesFacilitate more complex and natural conversations, achieving a 90% resolution rate and enabling a reduction in inquiries transferred to human agents. Superior Experience with Our High-Performance Talkbots Enhanced By AI Insights Learned From History Interactions Talks Like A Real Human The WIZ.AI Talkbot is so human-like that 98% users can not tell it’s a bot, resulting in a customer engagement response rate of over 30%. Higher Customer Satisfaction Provide omni-channel and personalized customer experience, in any language, slashing wait times by 65% and achieving an 85% CSAT Score. Increased Resolution Rates Facilitate more complex and natural conversations, achieving a 90% resolution rate and enabling a reduction in inquiries transferred to human agents. Safe and Responsible Generative AI Enterprise-Ready and Customized Solutions That Build Customer Trust Safeguards for Compliance Industry-leading safeguards and intelligent inspections ensure the highest level of protection and privacy for each interaction. Effortless & Robust Gen AI Evolutions Support lifecycle iteration and quality control, simplifying the complexities of your business design, corpus collection, LLM training, prompting, and evaluations. Quality Assurance Gather GenAI insights from customer conversations and top agents to ensure that omni-channel behaviors and dialogue capabilities are continuously optimized. Reinvent customer experience with WIZ.AI Talkbots and Chatbots Multilingual support WIZ Talkbots and Chatbots are capable of understanding and speaking multiple languages, including Bahasa, Thai, Tagalog, English, Spanish, Singlish, Portuguese, as well as Simplified and Traditional Chinese. Natural Human Experience​ Deliver lifelike voice and communication, with 95% of users unable to tell it’s an automated bot. Efficient Multichannel Automation​ Streamline communication seamlessly across multiple channels with WIZ automation engine, mimicking authentic human interactions. Multilingual support WIZ Talkbots and Chabots can understand and speak Bahasa, Thai, Tagalog, English, Spanish, Singlish, Portuguese, Simplified and Traditional Chinese, etc. Natural Human Experience Deliver lifelike voice and communication, with 95% of users unable to tell it’s an automated bot. Efficient Multichannel Automation Streamline communication seamlessly across multiple channels with WIZ automation engine, mimicking authentic human interactions. See success stories from leaders like you Financial Services JAGADIRI achieves 5.3x higher cost efficiency with WIZ Talkbots Learn More Telecommunication PLDT witnesses increased productivity by 33% and reduced callouts by 15% Learn More Entertainment Linknet doubles its customer outreach with WIZ talkbots Learn More Read all stories Security and Compliance Covering All AI Works & Solutions Keeping customer data safe is as important to us as it is to you. Our platform is designed with unmatched enterprise-grade security that protects you and your customer. Compliance Certification Lifecycle Data and Business Security End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business Guardrails for Generative AI End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business Compliance and Audit Assurance End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business Security and Compliance Covering All AI Works and Solutions Our platform is designed with unmatched enterprise-grade security that protects you and your customers. Lifecycle Data and Business Security End-to-end encryption and mask applied to both enterprise and user-related data, ensuring comprehensive protection across the application and customer business Guardrails for Generative AI WIZ.AI multi-layer guardrails with LLM-powered smart inspection on user input and AI output, ensure secure, reliable, strict access-controlled, robustly-evolved generative AI solutions Compliance and Audit Assurance Our external services and internal operations undergo annual audits and supervision, to meet PDPA compliance and industry security standards, including SOC2 Type2 and PCI DSS for both SaaS and on-premise deployment Compliance Certification Take the First Step in Your Generative AI Journey Reach out to our team of experts to discover how WIZ.AI’s pioneering Generative-AI platforms will fuel your business growth. 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