https://loopreturns.com

Returns Management for Ecommerce BrandsLoop is the returns management software that helps ecommerce brands save time and money, retain more revenue, and drive customer loyalty. Book a demo today.Returns Management for Ecommerce Brands ReturnsTrackingResourcesPricingSign inBook a demoReturnsRetain more revenueReturnsProfitable returnsExchangesTurn refunds into exchangesShop Now & LaterTurn exchanges into shoppingPoint of saleOffline returns and exchangesInstant exchangesInstant exchanges risk-freeWorkflowsCustomize your return policyOffsetCover your return costsPrevent returns fraudFraud and abuseSmart fraud detectionWorkflowsCustomize your return policyInsightsUnlock actionable dataSave time and moneyLogisticsSave on shipping costsDrive customer loyaltyTrackingOrder, returns and exchangesInsightsUnlock actionable dataTrackingResourcesCompanyBlogCustomersCase studiesIn the newsIntegrationsAgency partnersAustraliaUnited KingdomToolsHelp centerStatusAPI DocsPricingFree returns software + shipping with Offset.·Read moreReturns operations platform for scaling brandsLoop helps brands optimize operations across returns, post-purchase, and reverse logisticsBook a demoCustom returnsCreate return experiences that fit your brandDelight your customers with returns that put money back in your pocket. Loop’s automated, easy-to-use post-purchase tools make returns just as fun as shopping.Choose an item to start a return or exchangeJockey Trucker HatModel 1US$40Jockey Trucker HatModel 2US$40InteractCustom portalInsightsExchangesShop NowDrop off TrackingYour customer can start their return anytime - whether your team is online, offline, or offering personal support to other shoppers. All-in-one platformOne platform to manage all your operationsReduce fraud, retain more revenue and increase your customer lifetime value on a fully integrated platform.OffsetDiscover productDiscoverCover the cost of return shipping and Loop’s industry-leading software with our new returns coverage model. ReturnsDiscover productDiscoverAutomate and optimize returns. Save time and money while delivering an unmatched customer experience. TrackingDiscover productDiscoverKeep your shoppers posted with transparent order, return and exchange status updates.Fraud SolutionsDiscover productDiscoverMitigate return policy abuse and fraud with automated fraud risk detection.WorkflowsBuild the return policy, your wayWith Workflows you can customize your return experience with an intuitive no-code editor using limitless rules based on product, customer, order or return attributes.ConditionOrder valueis less than$10ConditionProduct typeissocksConditionOrder valueis less than$50ConditionCustomerreturn countgrater than 3ConditionCustomer tagVIPConditionHave tagsbeenremovedActionReject returnActionBonus credit$20ActionManual reviewActionLabel feeis$5ActionKeep itemActionLabel feeis$2Optimize operationsDrive loyaltyPrevent fraudRetain revenueSave time and money by optimizing post purchase experiences. Use outcomes such as Keep Item or Donate to mitigate costs on items that you can't resell. ExtensibilityIntegrated with the apps you use and loveLoop integrates with hundreds of the most popular apps across marketing, logistics and shipping. If you don’t find it, you can build your own one using our API.IntegrationsLoop integrates seamlessly with hundreds of the most popular Shopify apps across marketing, logistics, and shipping.Learn moreAPIBuild your own integration using our public API and get started in minutes with our easy to follow documentation.Learn morePoint of Sale (POS)With our point of sale app (POS), you can prompt shoppers who start a return online to drop-off in-store, saving time and money.Learn moreGlobal scaleHelping thousands of brands across the globeWe manage millions of returns every month for some of the largest Shopify brands. This scale has enabled us to retain more than one billion in sales for our partners.$1.1B+in sales retained18countries2M+returns per month4k+brandsEnterprise service deliveryBuilt for the next era of your businessWe back your business growth, regardless of the size of the challenges ahead. Our top-tier security and compliance standards got you covered, so you can focus on your business.<2Hours response time24/7Support every day, all week 98%Merchants describe Loop as greatBExpert SupportLeverage a team of experts to support your onboarding and sustained growth on Loop. Single Sign On (SSO)Leverage SSO to increase security and streamline access.Enterprise securityYour security and compliance are top of mind for us.Two Factor Authentication (2FA)Each user's self-serve multifactor settings are enforced automatically during sign-in.Built for scaleYou can rely on our robust systems to manage millions of returns per month.Success casesTop brands use Loop to stay aheadWe’ve helped over 4,000 brands retain more than $1.1 Billion in sales.“More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.”Kyle Hency, Co-founder“It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.”Mike Wu, Director of Customer Experience23%Additional retained revenue$21Avg. upsell per return"Loop’s allowed us to wow the shit out of our customers during returns."LSKD Continuous Improvement 53%of return revenue retained$1.81avg. upsell value per returnGive your shoppers what they wantWith Loop, your brand can offer everything from refunds to direct exchanges to shopper incentives and more. Even better? These exchanges build your business.Book a demoReturns management for ecommerce brandsStay in the loopSubscribe for product updates and Loop’s biweekly newsletter.ProductPricingExchangesInstant ExchangesLogisticsWorkflowsShop Now & LaterInsightsPoint of SaleWarrantiesTrackingIntegrationsResourcesHelp centerStatusBlogCase StudiesWebinarsDevelopersAustraliaUnited KingdomSolutionsWhy LoopCost SavingsRevenue RetentionSustainabilityFraud PreventionCompanyAbout UsCustomersIn The NewsCareersSecurityContact UsCookie PreferencesCopyright 2024 Loop Returnsenen1727218810https://loopreturns.com

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