https://feefo.com

Turn customer reviews into actionable insights | FeefoOur review platform help businesses and consumers make better decisions based on real-life customer feedback from customer and product reviews.Turn customer reviews into actionable insights | Feefo Skip to content Features Touchpoints Invite Collect Manage Display Analyse Solutions Essential Enhanced Upgrades Integrations Enterprise Pricing Resources Type Blogs & Reports Customer Stories Press Releases Video Walkthrough Support Value Exchange Sectors Automotive B2B Brands & Manufacturers Education & Training Health & Wellbeing Money & Insurance Retail Sports & Entertainment Travel & Tourism Why Feefo Company About Careers Trusted Service Awards Partnerships Partner Portal Partnership Directory Become a Partner Search reviews Book a demo Hub login English - United Kingdom English - United States English - United Kingdom Get in touch Hub login Feefo: the gold standard customer review platform Purchaser verified reviews and feedback, advanced analytics, dependable customer insights. With Feefo, you don’t just get star ratings; you get a deeper understanding of what truly matters to strengthen customer connection and make smarter decisions. Discover our difference Get in touch Video player - KLB-vid-thumbnail4-1 - Click to play video Why Feefo? In a world where trust is paramount, don’t rely on rogue opinions. Rely on Feefo purchaser verified reviews and feedback. brands enhancing their business with Feefo worldwide reviews collected through the Feefo hub platform of experience delivering verified customer reviews Find out the true value of authentic reviews Your customers are your most valuable champions They are more likely to repeat purchase. 79% of companies that create brand advocates see an increase in cross-sell and upsell figures. They can help you attract new customers. 50% of all buying decisions are driven by peer-to-peer marketing. They can help you improve your offering. Feedback from loyal customers will tell you how to refine your product or service in line with their needs. Features We offer a variety of cutting-edge technology to enhance your understanding and boost your brand's visibility. Our packages feature on-page display, review response, visual user-generated content, and more. Essential from £99 /month Enhanced from £249 /month Essential Feefo Essential is an all-around solution to collecting feedback and gaining insights.  Up to 200 emails Product & Service Reviews Review Response Display Tools Client Pages Social Sharing API & Webhooks Google Partnership Moderation: Essential Feefo Analytics: Essentials Get in touch Enhanced Feefo Enhanced provide additional solutions to collecting feedback and gaining insights.  Everything in Essential plus Up to 500 emails NPS Surveys Feedback Request Manager Insight Labels AI Moderation Get in touch Popular add-on features Syndication Syndication lets you collect authentic reviews from trusted sites and display them on your own Surveys Whatever your question, find out what your customers think with Surveys Review Booster Kickstart your product launch using our trusted tester network or your own SMS Gather more feedback by reaching your customers on the device they use the most All features How it works Step 1 Choose exactly when and how you want to send feedback requests and surveys after a genuine customer interaction takes place Step 2 Our system automatically sends those invites out and collects responses Step 3 Get 100% verified reviews to add to your website, ads and more Step 4 Analyse reviews with the most advanced analytics on the market and get actionable insights on how to improve Don't just take our word for it...  “Feefo has helped us give our web pages a far more engaging, human feel that makes visitors want to stay longer. It’s down to the quality of the content Feefo empowers our customers to set their own stamp on the website. In terms of our strategy it’s really important and the out-of-the-box integration has been very impressive.” Jonny Evans Digital User Experience & E-Commerce ManagerView case study “Feefo makes it easy for guitarguitar to find out what our customers really think about us as a business and understand where we can improve. Without Feefo’s insight, we’d not have taken many of the steps we have over the last two years to improve our customer experience and would have lost some customers. Feefo gave us the chance to engage with them for a second time and turn negatives into positives.” Robert Simpson Operations DirectorView case study “It’s massively important to us that we stand out from the competition and Feefo ticks all the boxes. Nothing is as convincing as the recommendation of a fellow customer we trust. Such high Feefo review ratings are proof of the consistency of what we do for every one of our clients. Using Feefo is one of the best things we have done.” Luis Navarro Co-Founder and Sales DirectorView case study "Your customers are your greatest advocates. Give them a platform to share their feedback, and that empowers them to support your brand."   Tony WhebleCEO | Feefo The Leader’s Guide to Customer Experience   Get your copy of our most recent ebook here! Download Ebook Speak to the team Features Widget Gallery Trusted Service Awards All Features All Integrations All Sectors Company About Why Feefo Careers Partnerships For reviewers Leave reviews Search reviews Read reviews Resources & support Blogs and reports Marketing Assets Support Sitemap Contact (UK) 0203 3624 209 (AU) +61 490-954-934 Contact   English - United Kingdom English - United States © 2024 Feefo. 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