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nidirect is the official government website for Northern Ireland citizens. nidirect brings together lots of information from government departments and agencies, written in language that is easy to understand.
Home Skip to main content Search n i direct Main navigation Home News Contacts Help Twitter Facebook YouTube RSS Translation help Translate this pageTranslate this page Select a languageAfrikaans — AfrikaansAlbanian — ShqipAmharic — አማርኛArabic — العربيةArmenian — ՀայերենAssamese — অসমীয়াAymara — Aymar aruAzerbaijani — Azərbaycan diliBambara — BamanankanBasque — EuskaraBelarusian — БеларускаяBengali — বাংলাBhojpuri — भोजपुरीBosnian — BosanskiBulgarian — БългарскиCantonese — 廣州話Catalan — CatalàCebuano — Sinugbuanong BinisayâChichewa — ChichewaChinese (Simplified) — 简体中文Chinese (Traditional) — 繁體中文Corsican — CorsuCroatian — HrvatskiCzech — ČeštinaDanish — DanskDhivehi — ދިވެހިDogri — डोगरीDutch — NederlandsEnglish — EnglishEsperanto — EsperantoEstonian — EestiEwe — EʋegbeFilipino — FilipinoFinnish — SuomiFrench — FrançaisFrisian — FryskGalician — GalegoGeorgian — ქართულიGerman — DeutschGreek — ΕλληνικάGuarani — Avañe’ẽGujarati — ગુજરાતીHaitian Creole — Kreyòl ayisyenHausa — HausaHawaiian 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SamoaSanskrit — संस्कृतम्Scots Gaelic — GàidhligSepedi — SepediSerbian — СрпскиSesotho — SesothoShona — ShonaSindhi — سنڌيSinhala — සිංහලSlovak — SlovenčinaSlovenian — SlovenščinaSomali — SoomaaliSpanish — EspañolSundanese — Basa SundaSwahili — KiswahiliSwedish — SvenskaTajik — ТоҷикӣTamil — தமிழ்Tatar — Татар телеTelugu — తెలుగుThai — ไทยTigrinya — ትግርኛTsonga — XitsongaTurkish — TürkçeTurkmen — TürkmençeTwi — TwiUkrainian — УкраїнськаUrdu — اردوUyghur — ئۇيغۇرچەUzbek — OʻzbekchaVietnamese — Tiếng ViệtWelsh — CymraegXhosa — IsiXhosaYiddish — ייִדישYoruba — YorùbáZulu — IsiZulu Welcome to N I Direct Featured Information for asylum seekers and refugees Asylum seekers and refugees Find out information about Covid-19 Cost of Living information and advice Cost of Living information and advice Information and services MotoringMOT and vehicle testing, vehicle tax and registration, driver licensing, learner drivers, driving for a living, road safety Health and wellbeingAdvice on health conditions, a symptom search, healthy living, health services, having a baby, mental health and protecting the vulnerable Benefits and moneyInformation on benefits and financial support, Universal Credit, taxes, money abroad, managing money and debt Crime, justice and the lawInformation on legal aid, criminal record checks, going to court, crime prevention and what to do if you're a victim or witness of crime Property and housingInformation on buying, selling and renting property, paying rates, tenants' rights, housing and planning Employment, training and careersYour employment rights, redundancy, health and safety at work, workplace disputes and careers advice when looking for work Family, home and communityFamily history, parenting and childcare, noise nuisance, leisure and recreation, animal welfare and pets, get online, safety in your home Pensions and retirement planningInformation and guidance about planning for retirement including forecasting your pension, how much income you will have and when to retire Government, citizens and rightsInformation on government, living in Northern Ireland, births, deaths, marriages, civil partnerships and consumer issues Travel, transport and roadsPublic transport, air travel, parking, bus lanes and how to report problems with a road or street EducationInformation on schools, further and higher education, advice and support with subject and career choices and financial support available People with disabilitiesInformation for people with disabilities on topics including employment, financial support, accessibility and rights Environment and the outdoorsEnergy efficiency, waste and recycling, environmental quality in your area, outdoor recreation, greener homes and gardens Popular information Universal Credit Personal Independence Payment (PIP) Emergency department average waiting times Air travel hand baggage and hold luggage rules AccessNI criminal record checks Renew your driving licence A guide to booking your MOT/ vehicle test Popular services Book your MOT/ vehicle test online Change, cancel or view your MOT/ vehicle test appointment online View or share your NI driving licence information Log into AccessNI Book your practical driving test online Book your theory test online Pay your rates online Met Office weather Featured Flooding information How to protect your home against flooding and what to do if a flood happens. Careers advisers can help you find a job. Jobs and skills Information and advice on finding a job, getting careers advice, financial support and other options. Register to vote You can register to vote by completing the online application form. Help improve this page - send your feedback You must have JavaScript enabled to use this form. What do you want to do? report a problem leave feedback ask a question Report a problem Which problem did you find on this page? (Tick all that apply) A link, button or video is not working There is a spelling mistake Information is missing, outdated or wrong I can't find what I'm looking for Another issue Messages You will not receive a reply. We will consider your feedback to help improve the site. Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers. Tell us more about the problem you're having with the nidirect website. Enter your feedback What is your question about? Choose a topic for your question: - Select -AnglingBenefitsBirth certificatesBlue BadgeCareersCompensation due to a road problemChild MaintenanceCivil partnership certificatesCoronavirus (COVID-19)COVID vaccination certificateCriminal record checks (AccessNI)Death certificatesEducational Maintenance AllowanceEmployment rightsGRONI AccountHigh Street Spend Local SchemeMarriage certificatesMotoringnidirect accountPassportsPenalty Charge NoticesPensionsPRONI - historical recordsRates or property valuationProblems with roads and streetsSmartpassMy question is about something else What to do next Comments or queries about angling can be emailed to anglingcorrespondence@daera-ni.gov.uk If you have a comment or query about benefits, you will need to contact the government department or agency which handles that benefit. Contacts for common benefits are listed below. Carer's Allowance Call 0800 587 0912 Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk Discretionary support / Short-term benefit advance Call 0800 587 2750 Email customerservice.unit@communities-ni.gov.uk Disability Living Allowance Call 0800 587 0912 Email dcs.incomingpostteamdhc2@nissa.gsi.gov.uk Employment and Support Allowance Call 0800 587 1377 Jobseeker’s Allowance Contact your local Jobs & Benefits office Personal Independence Payment Call 0800 587 0932 If your query is about another benefit, select ‘Other’ from the drop-down menu above. Comments or queries about the Blue Badge scheme can be emailed to bluebadges@infrastructure-ni.gov.uk or you can also call 0300 200 7818. For queries or advice about careers, contact the Careers Service. For queries or advice about Child Maintenance, contact the Child Maintenance Service. For queries or advice about claiming compensation due to a road problem, contact DFI Roads claim unit. If you can’t find the information you’re looking for in the Coronavirus (COVID-19) section, then for queries about: Restrictions or regulations — contact the Department of Health Travel advice (including self-isolation) — contact the Department of Health Coronavirus (COVID-19) vaccinations — contact the Department of Health or Public Health Agency If your query is about another topic, select ‘Other’ from the drop-down menu above. For queries about your identity check, email nida@nidirect.gov.uk and for queries about your certificate, email covidcertni@hscni.net. For queries or advice about criminal record checks, email ani@accessni.gov.uk Application and payment queries can be emailed to ema_ni@slc.co.uk For queries or advice about employment rights, contact the Labour Relations Agency. For queries or advice about birth, death, marriage and civil partnership certificates and research, contact the General Register Office Northern Ireland (GRONI) by email gro_nisra@finance-ni.gov.uk For queries about your GRONI account, email gro_nisra@finance-ni.gov.uk. For queries about the High Street Spend Local Scheme, email HSSS.mail@economy-ni.gov.uk. For queries about:Car tax, vehicle registration and SORNcontact the Driver and Vehicle Licensing Agency (DVLA), Swansea Driver licensing and tests, MOT and vehicle testingcontact the Driver & Vehicle Agency (DVA), Northern IrelandIf your query is about another topic, select ‘Other’ from the drop-down menu above. For queries about your identity check, email nida@nidirect.gov.uk. For queries or advice about passports, contact HM Passport Office. For queries or advice about Penalty Charge Notices (PCNs), including parking tickets and bus lane PCNs, email dcu@infrastructure-ni.gov.uk For queries or advice about pensions, contact the Northern Ireland Pension Centre. If you wish to report a problem with a road or street you can do so online in this section.If you wish to check on a problem or fault you have already reported, contact DfI Roads. For queries or advice about historical, social or cultural records relating to Northern Ireland, use the Public Record Office of Northern Ireland (PRONI) enquiry service. For queries or advice about rates, email LPSCustomerTeam@lpsni.gov.uk For queries or advice about 60+ and Senior Citizen SmartPasses (which can be used to get concessionary travel on public transport), contact Smartpass - Translink. If you have a question about a government service or policy, you should contact the relevant government organisation directly. We don't have access to information about you. 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