https://gavagai.io

Home | GavagaiNative text analytics in 47 languages. Capture insights from customer conversations and feedback - instantly.Home | Gavagai Use Cases Understand your customers Improve Customer Experiences Optimize the Omnichannel Contact Center Our Platform Blog Contact Us Log in Get in touch Use Cases Understand your customers Improve Customer Experiences Optimize the Omnichannel Contact Center Our Platform Blog Contact Us Log in Get in touch Customers to GavagaiGavagai Holding AB and Gavagai AB have filed for bankruptcy, which means that the Gavagai Explorer application will be shut down shortly. We urge you who have analysis results in your projects to download them via the export function in the application as soon as possible.Information on how to use the export function can be found in our documentation. See included link. https://docs.gavagai.io/export-results/ Med vänliga hälsningarAnn-Christine ChristenssonTrustee in bankruptcyAdvokatfirman Allians Stockholm ABBox 3659103 59 StockholmSweden Kunder till GavagaiGavagai Holding AB och Gavagai AB är försatta i konkurs, vilket innebär att applikationen Gavagai Explorer kommer att stängas av inom kort. Vi uppmanar dig som har analysresultat i era projekt att ladda ner dessa via exportfunktionen i applikationen så fort som möjligt.Information hur man använder exportfunktionen finner du i vår dokumentation. Se inkluderad länk. https://docs.gavagai.io/export-results/ Kind regardsAnn-Christine ChristenssonKonkursförvaltareAdvokatfirman Allians Stockholm ABBox 3659103 59 StockholmSweden Customer Insights Platform  Fast, Multilingual Text Analytics for Customer Insights Discover, track, and act on customer data to improve Customer Experience.Analyze reviews, surveys, call transcripts, support tickets, and social media using the Gavagai Explorer. Available as a web application and via an API. Now powered by Generative AI.Gavagai Explorer finds out what people are talking about, how they feel about it, and why they feel like they do.  Get in touch Product at glance Native support of more than 47 languages API available for integrations Available as SaaS or On-Premise Fast, MultilingualText Analytics for Customer Insights   Discover, track, and act on customer data to improve Customer Experience.Analyze reviews, surveys, call transcripts, support tickets, and social media using the Gavagai Explorer. Available as a web application and via an API. Now powered by Generative AI.Gavagai Explorer finds out what people are talking about, how they feel about it, and why they feel like they do. Get in touch Product at glance Companies empowered by text analytics A technology built for the challenges of a fast moving customer-centric worldGavagai is designed, built, and trained to enable customer experience teams to investigate what they think is important and to discover what their customers want them to know. CX teams can unify their customer experience efforts on a team, corporate, and global level.Our multilingual capability in detecting topics and sentiments and creating multilingual models allows CX teams to conquer the challenge of having multiple versions of the truth by configuring a common set of CX KPIs which dramatically reduces inconsistent processes, contradicting results, and cuts heavy costs related to ineffective, overlapping, and slow market research efforts. Get in touch   Discover your unknown unknowns in minutes! Understand patterns and trends in your customers’ words easily and quickly – without pre-configuring anything – and discover unexpected topics! Easily navigate 1000’s of multilingual customer data Simultaneously manage customer data in multiple languages and obtain your desired insights instantly. Recreate topic models in different languages and navigate your data with ease.  Build, share, recreate topic models or do it as a team Unify your standards and run local and global projects with your team in full harmony all on our platform and add an edge to your CX activity. Enterprise-grade technology built to scale Scale with Gavagai from end-user analytics for individuals, to team collaboration analytics, to a full corporate level solution for multisite, international CX initiatives. Discover your unknown unknowns with an engine that learns continuously and delivers insights to you without any preliminary definition or training of the business or the industry. Manage omnichannel sources of data simultaneously without any preconfiguration or manual input.  Watch how  Solicited Feedback Go beyond the NPS score and detect valuable insights while also easing your survey process by using 1-2 open ended questions Operational Feedback Capture operational performance insights across different geographies, languages, branches, brands, or even stages of your customer’s journey by analyzing contact center data like calls, chats, and support tickets Unsolicited Feedback Analyze reviews, social media comments, news, and media to detect important market and trend insights A technology built for the challenges of a fast moving customer-centric worldGavagai is designed, built, and trained to enable customer experience teams to investigate what they think is important and to discover what their customers want them to know. CX teams can unify their customer experience efforts on a team, corporate, and global level.Our multilingual capability in detecting topics and sentiments and creating multilingual models allows CX teams to conquer the challenge of having multiple versions of the truth by configuring a common set of CX KPIs which dramatically reduces inconsistent processes, contradicting results, and cuts heavy costs related to ineffective, overlapping, and slow market research efforts. Get in touch    Discover your unknown unknowns in minutes! Understand patterns and trends in your customers’ words easily and quickly – without pre-configuring anything – and discover unexpected topics! Easily navigate 1000’s of multilingual customer data Simultaneously manage customer data in multiple languages and obtain your desired insights instantly. Recreate topic models in different languages and navigate your data with ease.  Build, share, recreate topic models or do it as a team Unify your standards and run local and global projects with your team in full harmony all on our platform and add an edge to your CX activity. Enterprise-grade technology built to scale Scale with Gavagai from end-user analytics for individuals, to team collaboration analytics, to a full corporate level solution for multisite, international CX initiatives. Discover your unknown unknowns with an engine that learns continuously and delivers insights to you without any preliminary definition or training of the business or the industry. Manage omnichannel sources of data simultaneously without any preconfiguration or manual input. Solicited FeedbackGo beyond the NPS score and detect valuable insights while also easing your survey process by using 1-2 open ended questions Operational FeedbackCapture operational performance insights across different geographies, languages, branches, brands, or even stages of your customer’s journey by analyzing contact center data like calls, chats, and support tickets Unsolicited FeedbackAnalyze reviews, social media comments, news, and media to detect important market and trend insights Based on research by pioneers in the field of language technology About us Swedish Technology spun off the Swedish Institute of Computer Science. Supported languages Supporting 47 languages and 100% native language processing. What's different We have in-house technology for unsupervised learning in our private cloud. Data scraping Quick and easy functionality to scrape review data from all over the web. Customers' Reviews Explorer is hugely helpful in our customer projects. We process large amounts of employee comments through our survey’s open ended questions. Maria Grudén CEO, Great Place to Work SwedenEmployee and HR Consulting Company We have worked with Gavagai for a few years and they have become an integrated part of our analytical process. We use Gavagai Explorer to analyze large amounts of social and editorial content. Per Söderpalm Business Area Director Kantar SifoLeading Market Research company As a market research company working with qualitative data we find Gavagai to be a game changer for our analytical work. Anders Bengtsson, Ph.DCEO at ProtobandMarket Research Company Gavagai puts a powerful text analysis tool in the hands of any user. ARTD Consultants is pleased to be using this cutting-edge tool to analyse qualitative data in tight time frames. Jasper Odgers Senior Consultant, ARTD ConsultantsGovernment and Consumer Research firm Paddy Power Betfair’s consumer insight team use the Gavagai Explorer to analyse open ended text responses from their online surveys to customers. William Peters Senior Insights Executive, Paddy Power BetfairGaming company Previous Next We have worked with Gavagai for a few years now and they have become an integrated part of our analytical offering and process. We use Gavagai Explorer to continuously analyze large amounts of social and editorial content as well as open ended customer and employee feedback. Gavagai’s automated analysis allows us to scale our operations and brings considerable value to our customers, where we combine it with our own expertise in areas such as Reputation and Customer Experience. Gavagai Explorer is unique in providing support for all Nordic languages as well as most other relevant languages. Kantar Sifo sees Gavagai as a long term partner and together we will continue to develop and deliver market leading analytics and insights in a rapidly changing market. Per Söderpalm Business Area Director Kantar SifoKANTAR - Leading Market Research company As a market research company working with qualitative data we find Gavagai to be a game changer for our analytical work. With Gavagai, we are able to automate much of the analytical work that was previously done manually through hand coding of the data. Because of this we can collect larger quantitative volumes of qualitative data and still complete the analytical work in a timely and efficient manner. Anders Bengtsson, Ph.D CEO at ProtobrandProtobrand - Market Research Company Gavagai puts a powerful text analysis tool in the hands of any user. ARTD Consultants is pleased to be using this cutting-edge tool to analyse qualitative data in tight time frames. It’s hugely reduced the time it takes us to analyse large amounts of qualitative data. Jasper Odgers Senior Consultant, ARTD ConsultantsARTD Consultants - Government and Consumer Research Firm Paddy Power Betfair’s consumer insight team use the Gavagai Explorer to analyse open ended text responses from their online surveys to customers. The tool allows them to get a clear sense of what themes are arising from the data, the size of each theme and sentiment attributed to this. The time it takes our analysts to get a result from this data has greatly reduced due to the Gavagai Explorer. William Peters Senior Insights Executive, Paddy Power BetfairPaddyPower - Gaming company With Explorer, we can identify what drives customer satisfaction and learn about the customer’s issues and problems and follow these over time. It gives us the opportunity of discovering problems when they are minor and fix them immediately, stopping them from ever becoming big issues that threaten our customer satisfaction. Explorer helps us understand what we are already doing well – but also to be proactive and see the blind spots in our customer experience and fix those issues before they get big. Haleh Moradi Nordic Product Manager, NordeaNordea - Leading Nordic Universal Bank Previous Next Resources Gavagai Explorer API Documentation Status Support Gavagai Labs Information About Us What’s Different Management Team Careers Legal Information Supported Languages Customer experience dictionary Text Analytics Dictionary Customer Feedback Employee Insight Natural Language Processing Natural Language Understanding Net Promoter Score Predictive Analytics Sentiment Analysis and Opinion Mining Social Media Analytics Speech Analytics (Speech to Text) Text Mining Topic Modelling Voice of the Customer Word Embeddings Contact Visitors: Kungsgatan 60 11122 Stockholm Postal address: Gavagai AB. Kivra: 556745-2924. 106 31 Stockholm, Sweden LEI: 98450073053A9FP76Y37 Terms and Conditions Privacy Policy fb Created with Sketch. twitter Created with Sketch. youtube Created with Sketch. github Created with Sketch. © Copyright 2024. Gavagai AB. All rights reserved. This website uses cookies to ensure you get the best experience. Learn more about our policy acceptenusen-US1728802741https://gavagai.io

Sahypaňyzy redaktirläňmi?

Näme edýärsiň?