https://canny.io

Canny: Customer Feedback Management Software and ToolsCanny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.Canny: Customer Feedback Management Software and ToolsSkip Navigationproduct FeaturesAI feedback managementCollect FeedbackAnalyze FeedbackPlan RoadmapShare UpdatesUse CasesFeature Request ManagementIdea ManagementInternal FeedbackProduct ManagementSales DocumentationPublic RoadmapCustomer FeedbackIntegrationsresources LearnCanny BlogProduct Chats PodcastFree Prioritization SpreadsheetGuide to Managing User FeedbackDocumentationInstall CannyAPI DocsOther ResourcesHelp CenterFeedbackSecuritycustomerspricingSign inSign upFeaturesUse CasesPricingBlogCase StudiesRequest a demoBuild better products with customer feedbackCentralize product feedback to uncover insights and make informed product decisionsRequest a demoGet startedNo credit card requiredSee how it worksTrusted by both industry leaders and startupsYour complete customer feedback platformOrganize all your feedback in one place, prioritize what to build next, and keep everyone updatedCollect feedbackGather, analyze, and organize feedback in a centralized locationAnalyze feedbackUncover valuable customer insights to make better product decisionsPrioritize requestsDevelop formulas to automatically score feedback and feature requestsBuild roadmapsCreate public or private roadmaps to keep everyone updated on your progressShare updatesBuild a public changelog to keep your audience informed and engagedCollect feedbackStop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in one dedicated tool.Automatically capture customer feedback from conversations with AutopilotDetect and merge duplicates so you can quantify ideasSet up a feedback portal to let users share requests directly from your siteIntegrate customer support tools to let your team capture feedback on behalf of usersAnalyze feedbackUncover valuable customer insights to make better product decisionsSee which features could have the highest revenue impactConnect customer data to see who wants which featuresCreate user segments to see feedback from groups you care about mostClarify use cases up front and get more context from usersPrioritize feature requestsBuild your prioritization formula to score feedback and feature requests. Focus on the features with the biggest impact.Customize your formula with impact and effort factor weightsCreate custom post fields unique to your businessSync properties from Hubspot or Salesforce to factor in opportunity revenueSeamlessly integrate with your project management tool of choiceBuild your roadmapCreate a public or private roadmap to keep everyone updatedAdd your top feature requests to your roadmap in a single clickConnect to project management tools like Jira, ClickUp, and AsanaCreate roadmaps for specific projects or use casesShare updatesBuild a changelog to keep everyone engagedPublish detailed release notes linked to your feature requestsAutomatically notify users who voted on those feature requestsBoost customer engagement, retention, and feature adoptionPut feedback management on AutopilotPowerful AI features handle as many of your manual feedback tasks as you likeFeedback DiscoveryAutomatically capture and deduplicate customer feedback from customer conversationsSmart RepliesRespond to feedback with clarifying questions to uncover deeper insightsComment SummariesInstantly recap lengthy feedback threads to understand core use casesLeading companies use Canny to close the feedback loop50K+registered companies1M+product updates sent15M+feedback items capturedCreate a community around your productPut your users center-stage to share their feedback and discuss ideasDiscussFoster discussion about your product and feature requestsUnderstandLearn more about user motivations and pain pointsShareKeep customers updated as you work on their ideasEngageLet your team connect with your most engaged usersBuilt to support your team's needsThousands of teams like yours rely on Canny to help them build better productsScalableGrow from startup to enterprise with flexible plansSupportiveRely on our award-winning customer supportSecureRest easy with best-in-class security and compliancePrivateControl whether your feedback and roadmaps are public or privateEasy to set up and useBuilt with usability in mind. From quick setup to daily use, you'll love using itQuickInstall Canny and start collecting feedback in minutesEasyImport your existing feedback with a simple uploadUser-friendlyEnjoy working with a modern and intuitive UICustomizableCustomize Canny to match your brand and site identityWorks well with your existing workflowCanny integrates with tools you already use for customer service, project management, and moreSee all integrationsHere's why thousands of teams count on CannyproductsuccesssalesmarketingfoundersIt just makes our lives easier from the product perspective, to be able to go to this one tool and see everything.Liya AiProduct Operations ManagerThanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.Jay PatelProduct ManagerWe use Canny as a way to distribute product thinking across the team. Now that everything is in one place, it's so much easier and more efficient.Ida StrömSenior Product DesignerCanny has reduced the number of inbounds in our support inbox by 20%, which is a big deal.Chelsea DarbyCustomer SuccessSuddenly, everything from Canny to Intercom to Slack was linked. We were actually able to record what people wanted in one place, with basically no effort.Nick BarracloughPartner Success ManagerGathering and analyzing feedback is so much more quick and efficient now, and it's saving us a lot of time.Felix HiggsSenior CSMCanny even helps us win deals. When a prospect requests a feature, it's easy for the sales team to log it in and follow up once it's shipped.Aurélien GeorgetChief Product OfficerWhen our sales reps are talking to a prospect, they often hear a request for a very specific feature. Now, they can quickly log that in Canny and mention how important it is.Rachel SchaafSenior DirectorAs the sales team is working with the prospect, they use Canny to add new requests and upvote existing ones on behalf of those prospects. That really signals to us that we should prioritize certain features.Jesse SandalaDirector of ProductCanny is saving us about 2-3 hours per week on product marketing. Instead of going back and forth between various tools, everything lives in Canny now. It's our one source of truth.Michaela RollingsHead of Brand & ContentCanny really helped us to achieve product-market fit for the app during the beta period.Marcus MorettiSenior Product DirectorThanks to Canny, we find the issues that are most requested, avoid churn, and generate more revenue.Jay PatelProduct ManagerCanny removes our need for user testing entirely, which is something I didn't really anticipate.Zeb EvansCEOCanny really helps us not just with feedback management, but also with decision-making. It pushes us to be more creative with what we're building next. Because, Canny helps us balance user ideas with our own input.Philippe LehouxCEOCanny came out on top for two reasons: it's very simple to use, and our users love it.Saravana KumarFounderReady to get started?Request a demoGet startedX (formerly Twitter)Discord© 2024 CannyProductAutopilotFeedbackAnalyzeRoadmapChangelogIntegrationsSolutionsFeature Request ManagementIdea ManagementInternal FeedbackProduct ManagementSales DocumentationPublic RoadmapCustomer documentationCompareProductBoardPendoUserVoiceAha!TrelloLearnHelp centerCustomer storiesPodcastBlogCommunityGive feedbackResourcesPricingAbout usCareersEmail usSecurityTerms & conditionsPrivacy policyenen1727245201https://canny.io

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