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Copy Island Agency | The Email Onboarding Specialists
Copy Island helps B2B SaaS companies get more engagement from their free trial and freemium userbase. No, you don't need to throw more cash at lead gen...
Copy Island Agency | The Email Onboarding Specialists Book a callBook a cal‍lTHE MARKETING AGENCY SPECIALIZED IN ONBOARINGTurn more of your users into activated, happily paying customersTell me how (watch the video) Tell me how (watch the video) Show me howWork with usImplementationOptimizationMetricsCopyStrategyCustomer researchImplementationOptimizationMetricsCopyStrategyCustomer researchCopyStrategyCustomer researchImplementationOptimizationMetrics80% of your new users log in once...then ghost. If you're slowly dripping out welcome emails on a timer hoping that people will read them and re-engage, our team of conversion copy specialists can help. We build and implement email and CX strategies that get new users to activation and adoption.Just like when we:Designed a freemium onboarding CX & email flow that generated a 37% lift in paid conversionsLaunched a trial welcome sequence that gets read by more than 50% of new usersDesigned personalized onboarding sequences that sped up time-to-purchase by 185%Get your new users to come back the next day. And the next. And the next. And the next. And the next. And the next. And the next. And the next. And the next.  And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. And the text. From low retention60%-80% of people who sign up never log in again. That's a tremendous amount of effort you're spending on leads who don't even spend 20 minutes in-app.To inevitable growthAll those users who felt confused and overwhelmed by learning a new tool, now breeze through onboarding and activate on autopilot.Pricing & PackagesPricing & PackagesHow it works?How it works?If you're not converting at 100%, there's room to optimize.Here's how to tell if your business is a good match with our services."Why did the numbers shift? What's changed?""We need more than anecdotal feedback"You're growth focused and Product-Led.Your product team's worked hard on your app, and you're currently putting some effort into guiding users through onboarding without needing sales to step in. You're a B2B SaaS company You're currently running a freemium or a free-trial model for new users. You might also have a demo and enterprise offerings, but there's minimal gatekeeping of basic functionality."We're serving more than one type of user. A cookie cutter approach just isn't cutting it.""Our free-to-paid conversion rate needs a lift. It's slowly declining."You should want us because we will...Increase your paid conversionsFor every $1 spend on email marketing, you get $44 ROI.  Convert more of your users into paying customers.Speed up your sales cycleWhen your new users understand why your product is worth their time and how it works, they get to their aha! moment faster.Make your product sticky With a user base that's fully onboarded, usage increases, accounts are retained, and revenue growth happens organically.You're getting world-class copywriting experts who specialize in user engagement.We a small team of experts that move users to the "yes" using voice-of-customer data, frameworks, formulas and scientifically-proven persuasion techniques.The expertise you need to get new users to product adoption.Claire HeginbothamFounder of Copy IslandClaire HeginbothamFounder of Copy IslandClaire HeginbothamFounder of Copy IslandClaire HeginbothamCEO of Copy IslandCopy Island takes an agile marketing approach to  onboarding strategy. We use the proven "Overpowered Onboarding" process and to create and optimize engaging user and customer experiences.Book a callBook a callcan you show me how?Can you show me how?How we'll lift your engagement, conversion, and retention rates...Customer insightComplex customer data like sales calls, surveys, feedback forms, interviews, testimonials, and even forum posts all help you understand what drives the "yes" from your customers. Personal messagesPersonalization gets you higher engagement and more conversions. With segmenting, data enrichment, and even quizzes, your in-app and email messaging reaches "you're  reading my mind" level. Triggered email flowsYour latest signup needs "bumpers" to remind them A) you exist,  B) Why their pain point is worth solving and C) How they can solve it. Email does that. But there's no point in asking users to upgrade even if they only logged in once. Our triggered flows track in-app usage so users get the right message for their stage in the customer journey. How many times have these revenue-driving emails sequences been dropped from your to-do list?(and how many existing sequences have you ignored for 12+ months?)Welcome sequences for new free users, so you can accelerate their time-to-value.Segmented onboarding sequences for new freemium or trial users, so you can rapidly get each individual user to see how your product works for their use case.Triggered sequences based on product activity, so you can trust your product-led approach to bring in the revenue you expect.Sales sequences for trial users, so you can reliably drive trial-to-paid conversions.Winback sequences, so you can re-engage churned trials and drive down CAC.Nurturing sequences, so you can get long-time freemium users to see the value of a paid plan.Demo invitation sequences, so you can repeatedly meet sales call booking targetsDemo show-up sequences, so your leads actually show up to the appointments your sales team has blocked out in their calendars.Post-demo follow-up sequences, so you can close more of your pipeline.Webinar invitation sequences, so you get more attendees to save their seats.Webinar show-up sequences, so your attendees actually show up to the presentation you - or your sales team - has spent months perfecting.Post-webinar next-steps sequences, so you can get your attendees to reach the next best aha moment in their customer journey.Thank you! Your submission has been received!Oops! Something went wrong while submitting the form.Stop wasting new user sign ups. Get obviously-wow metrics next quarter.Book a callBook a call Go to the topGo to the top Go to the topWork with usTermsPRivacy policyCookies
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Copy Island helps B2B SaaS companies get more engagement from their free trial and freemium userbase. No, you don't need to throw more cash ...
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