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Granicus | The Citizen Experience Platform for GovernmentCitizen Experience Platform Transforming How Governments Serve. Granicus technology connects 250M people & 6,000+ government organizations.Granicus | The Citizen Experience Platform for Government Careers Support Status Login govDelivery Host Compliance OpenForms More products Canada United Kingdom Australia & New Zealand India Latin America & Caribbean Who we serve ORGANIZATIONS WE SERVE Local governmentConnecting local government with the constituents they serve State governmentCustomer experience solutions for state governments EducationProgressing education with connective technologies COLUMN 2 Federal governmentEmpowering engaging, equitable, and transparent experiences Special districtsConnecting special districts and the communities they serve GOVERNMENT FOR EVERYONE Trust and equity reimagined through CXRevamping CX for a user-centric approach involves adapting tools to embody a service-oriented mindset. Read more Solutions GOVERNMENT EXPERIENCE CLOUD Technology, experience services, and data-driven insightsBringing together cutting-edge technology, experience services, and data-driven insights to transform the way people interact with government. Learn more CONNECTED TECHNOLOGIES Agenda & meeting managementStreamline meeting and video processes Websites & CMSImplement customer experience solutions Digital services, forms & PCLStreamline workflows and permitting Digital communication & engagementBuild trust and engage residents Public records & STR complianceTransform records and STR management View all products EXPERIENCE SERVICES Customer experience servicesThe Granicus team is here to help Digital agency & consulting servicesGranicus Experience Group (GXG) World-class supportSupporting you to achieve your goals Resources LEARN & CONNECT Success storiesLearn from the success of your peers BlogsThe latest thoughts in digital government GuidesSupporting a digital transformation journey COLUMN 2 EventsJoin online webinars and in-person events On-demand webinarsGovernment thought-leader hosted webinars All resourcesDiscover, learn, share SPOTLIGHT STORY Coos Bay, OregonUtilizing technology to redefine how you serve and engage with your community. Read success story About OUR MISSION Empowering change to shape the futureAt Granicus, our mission is to help better engage governments and the people they serve. Join our team and be a part of something exceptional. Careers ABOUT GRANICUS CompanyGranicus, a trusted partner CareersWhat we do matters News & pressStay up to date on government AwardsImpact through innovation QUICK LINKS Get customer supportAccess our support portal Contact usHow can we help? Book a demo Who we serve Local Government State government Federal government Education Special districts Solutions Government Experience Cloud Meeting & agenda management Digital services & forms Digital communication & engagement Websites & CMS Public records & compliance Product directory Resources Success stories Blogs Guides Events On-demand webinars All resources About Company Careers News & press Awards Contact Us Contact General support Login govDelivery Host Compliance OpenForms More products Book a demo TRANSFORM THE GOVERNMENT EXPERIENCE Build meaningful connections with every digital interaction Improve service delivery Foster community engagement Drive operational efficiency Start your journey INSPIRING OUTCOMES Every touchpoint has an impact Community members reached and engaged Subscribers engaging on critical issues Increase in user satisfaction Increase in service adoption Reduced staff time through efficiency 100X Community members reached and engaged 1M+ Subscribers engaging on critical issues 70% Increase in user satisfaction 275% Increase in service adoption 80% Reduced staff time through efficiency 100X Community members reached and engaged Serve the whole community where they are, on their terms Serve the public in the way they want: Government meetings online and on-demand; automated language and accessibility tools; email and SMS messaging; information hubs optimized for desktop and mobile; and more. Learn how Manchester, CT, supercharged their community outreach by 100x using Government Experience Cloud (GXC)… view the story Explore the Government Experience Cloud (GXC) 1M+ Subscribers engaging on critical issues Grow your reach and expand your audience Granicus’ Customer Experience Services combines human-centered strategies with our 330 million-strong opt-in subscriber network to grow your audience and bring them from awareness to action. Learn how Veterans Affairs combined Engagement Cloud with GXG to grow subscriptions for critical communications… view the story   70% Increase in user satisfaction Digital services that deliver for the people See 80% fewer walk-ins, reduce costs, generate revenue, and ensure a better experience for all with digital services like permitting and licensing, public records requests, 311 and service requests, websites, engagement hubs, and online forms. Learn how Gainesville, FL, used Service Cloud to increase user satisfaction and employee experience… view the story “Once we started using Granicus, we saw an enormous increase in the number of applications to our citizen boards.” City of San Jose, California 275% Increase in service adoption Understand what your community really wants Provide more relevant government services by engaging and communicating with your community using targeted outreach strategies, two-way feedback channels, and data to create a clear view of who you serve and what they want from their government. See how Leamington, ON, used Engagement Cloud to understand their community and increase public transportation ridership… view the story 80% Reduced staff time through efficiency Do more with what you have Increase operational efficiency by 25-80%, recover lost revenue streams, and streamline workflows and compliance by automating public records requests, meetings and agenda management, short-term rental compliance, and other complex, time-intensive tasks. Find out how Parachute, CO, used Operations Cloud to save time and money while reducing stress in the clerk’s office… view the story GOVERNMENT EXPERIENCE CLOUD Start transforming how people experience government Our government experience solutions bring together technology, services, and data insights to drive better outcomes and impact. Connected Technology Technology designed to help government create seamless, human-centered customer experiences. Experience Services Trusted experience advisors empower governments to design, support, and deliver measurable outcomes. Data-Driven Insights Better understand your community using insight from our collective 30B+ annual interactions. Government Experience Cloud GRANICUS IN ACTION Innovating with technology The City of Olathe set out to create a digital transformation, but instead, they got a more transparent, informed, and united city. With the Government Experience Cloud at the center, City of Olathe modernized government operations from top to bottom. "Olathe's success can also be measured by its ability to continue evolving and adding to its experience, knowing everything will work seamlessly together." Scott Meyer, Digital Programs Manager Success story   GRANICUS IN ACTION Transforming engagement King County Elections knew they wanted to increase Washington’s voter turnout, they just didn’t know how. Partnering with the Granicus Experience Group, we worked to increase transparency in the vote-by-mail process, which led to higher turnout in elections.  "This feels like an exercise in radical transparency [leading to] greater turn out, greater cure rates, and more voices being heard.” Jaclyn Adams, Project Manager Success story   GRANICUS IN ACTION Serving critical communities In the first two years of working with Granicus Experience Group (GXG), Department of Veterans Affairs National Center for PTSD increased subscribers by 275% and increased annual pledge support 400% during PTSD Awareness Month.  “If it hadn’t been for the GXG partnership there would have been no way for us to know the difference in types of communications our audience wanted and needed." Peggy Willoughby, Director of Communications Success story GRANICUS IN ACTION Connecting everyone Coos Bay wanted a new website, but what they got what an integrated communication platform and engaged users. Through active listening, clients and staff participated in making their digital presence everything they needed.  “I walked in the door saying, ‘Give me a new website, email, and meetings platform.’ And we got that!... You helped us reinvent what government looks like in our community.” Nichole Rutherford, Assistant City Manager Success story RESOURCES Discover, learn, share The ultimate SMS checklist for government Read more How we did it: elevating short-term rental compliance with Yates County, NY Read more AI and Innovation: County CIOs on the future of government policy and operations Read more Clerk Virtual Summit Read more Journey Genius: How data and AI are revolutionizing customer experience Read more New benchmarks for success in public record request management Read more All resources BEGIN THE JOURNEY Ready to deliver exceptional outcomes? Book a demo COLUMN 1 Markets Local government Special districts State government Education Federal government Canadian government Solutions Government Experience Cloud Meeting & agenda management Digital services & forms Digital communication & engagement Websites & CMS Public records & compliance Outcomes Improve service delivery Foster community engagement Drive operational efficiency COLUMN 2 Resources Learning center Blogs Events Guides Metrics Success stories Webinars Why Granicus? Company News and press Careers Digital awards World-class support Contact Book a demo Contact us Get support Product directory Choose a product SmartGov govRecords OneView Granicus self-managed video solutions Host Compliance Swagit fully-managed and partially-managed video solutions GovQA Legal Suite GovQA Public Records Solutions govDelivery OneMeeting agenda management Boards and Commissions Peak agenda management govAccess OpenCities Intranet AMANDA OpenForms govService EngagementHQ Legistar agenda management Legal Trust center Terms of use Privacy policy Privacy notice – US residents Slavery and human trafficking statement How to report security vulnerabilities Cookie policy Dictionary pages Civic engagement Community engagement Digital communications Digital government Digital government services Digital readiness Government CMS Government transparency Legislative management PCL solutions Short-term vacation rental compliance Cookie Preferences © 2024 Granicusenen1730593981https://primegov.com

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