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Acquire | All-in-one customer supportTransform your messaging, video, and agent workspace and give customers the support they deserve with Acquire's unified customer service software.Acquire | All-in-one customer support Acquire AcquireSolutionsPlatformRemote Customer ServiceConnect directly with your customers, any time and from anywhere in the world.Unified Agent ViewUnify all your digital support channels for better agent and customer experiences.Better Business PerformanceDrive engagement and retention by resolving issues faster and connecting with customers.Customer StoriesRead first-hand case studies from our customers.FeaturesRead articleLive MessagingMaximize conversation volume with Acquire’s live messaging.Read articleRead articleWorkflowsOptimize customer service teams efficiency through workflows.Read articleRead article Call DeflectionImplement queues and SLAs to efficiently manage communications.Read articleRead articleVoice & Video CallingHave face to face conversations in seconds with Acquire videos.Read articleRead article EmailUse our workflow engine to route and prioritize emails across all teams.Read articleResourcesFeaturedBlog7 Ways to Improve Customer FocuswebinarWhy the Moment for Video Chat for Business is NowlibraryThe Complete Guide to ChatbotsResourcesLibraryGuides, eBooks, factsheets, and much more.BlogInsights, trends, tips, and tricks about all things customer support.Webinars & EventsIndustry-leading webinars and events from team Acquire.using acquireHelp DocsProduct UpdatesAPI DocsPricingSign inBook a demoFree trialFollow acquire on youtubeFollow acquire on TwitterFollow acquire on LinkedInFollow acquire on FacebookSign inBook a demoFree trialOpen NavigationClose NavigationImprove your Customer Service with powerful workflows and digital channelsPowerful workflow engineAdd channelsCustomizable integrationsBook a demo Your browser does not support HTML video. Trusted ByExtend functionality and solve customer problems with flexible API workflows.We build workflows that provides customer information across your tech stack that helps drive efficiency from prioritization, queue management, self-service whilst providing customer context to agents.Learn more about WorkflowssimplifySLAs + AlertsUse SLAs to maintain customer service response times, handle/resolution time.engagePrioritizationPrioritize customers based on type, wait times, custom attributes etc.prioritizeRoutingSetup multiple routing configurations for the fastest response times.Omni-channelCommunicate across channelsAllow agents to stay in communication with customers to resolve issues faster by moving across channels that are convenient for both.Unified viewView the entire conversational history in a single view.Switch channelsSeamlessly switch between chat, SMS and email.Customer infoBring the customer info that your agents need during a conversation.In-person experienceRecreate the in-person experienceSome issues require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily launch live video support on the agent or customer side directly from a live chat.See why our customers love usSee why our customers love usSee why our customers love usour clientsWe’ve built solutions forGive your customers the support they deserveBook a demoPlatformRemote Customer SupportUnified Agent ViewBetter Customer ExperiencesCustomer StoriesSecuritySystem StatusFEATURESLive MessagingVoice & Video CallingWorkflowsCall DeflectionEmailSalesforce IntegrationResourcesLibraryBlogGet StartedPricingContactBook a demoLegalCookiesPrivacy PolicyGoogle API ServiceSecurityEULAGDPR© 2023 ACQUIRE. All rights reserved.Follow acquire on youtubeFollow acquire on TwitterFollow acquire on LinkedInFollow acquire on FacebookClose Cookie PopupCookie SettingsBy clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. More infoAccept All CookiesCookie SettingsClose Cookie Preference ManagerCookie SettingsBy clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. More infoStrictly Necessary (Always Active)Cookies required to enable basic website functionality.MarketingCookies used to deliver advertising that is more relevant to you and your interests.PersonalizationCookies allowing the website to remember choices you make (such as your user name, language, or the region you are in).AnalyticsCookies helping understand how this website performs, how visitors interact with the site, and whether there may be technical issues.Accept All CookiesSave Settings X Subscribe to the Acquire Newsletter!enenhttps://acquire.io