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CARMA Media Analysis & Intelligence. Delivering What Matters.CARMA is a global media intelligence provider bringing clarity, understanding and insight to the complex media landscape.CARMA Media Analysis & Intelligence. Delivering What Matters. Linkedin Twitter Facebook Instagram Login English Português العربية Products & Services Media Monitoring Online Media Monitoring Social Media Listening Print Media Monitoring Online Media Monitoring Social Media Listening Print Media Monitoring Broadcast Media Monitoring Newsletters and Alerts Executive Briefings Broadcast Media Monitoring Newsletters and Alerts Executive Briefings PR Measurement Reputation Measurement Media Analysis Reports Social Media Analytics Reputation Measurement Media Analysis Reports Social Media Analytics Consultancy & Market Research CARMA Consults CARMA’s Primary Research CARMA’s Secondary Research CARMA Consults CARMA’s Primary Research CARMA’s Secondary Research Solutions Software Research Use cases Competitor Benchmarking and Industry Insights International and Multi-Market Measurement Press Coverage and Monitoring About About Us Our People Resources On-Demand Webinars The Measurement Standard Blog Industry Reports Newsletters Contact Careers Search Search Let's Talk Global media intelligence with a human touch CARMA combines technological innovation and comprehensive data collection with in-depth insights to deliver customized media monitoring and analysis solutions. Whether you’re looking for an automated software platform that is easy to use or expert-led research solutions, CARMA has you covered. Learn About CARMA’s Software and Research Solutions Proud to be delivering what matters to Monitor what matters Media Monitoring CARMA monitors the global media 24/7, 365 days a year to get the right content to the right people at the right time. On a foundation of technology you can trust, our media intelligence experts track the print, social, broadcast and online content that matters. CARMA helps you monitor competitors, identify key channels, understand your audience, manage a crisis, influence stakeholders and separate the news from the noise.  Monitoring services Measure what’s meaningful PR Measurement Wherever you are on your measurement and evaluation journey, CARMA has the tools, technology and insights to help you prove and improve the effectiveness of your PR. We bring 30 years of experience and the world’s top consultants to turn theory into practice, engaging both you and the wider organisation with relevant, actionable media analysis and measurement insights. Measurement services Demonstrate the value of PR Consultancy & Market Research CARMA works with you to bring communications to the table and better represent the business impact of PR and marketing. Through engaging stakeholders and designing evaluation frameworks that resonate, together we build a culture of measurement. We inform and shape your strategy, influence your tactics, and support you in reporting the right metrics to the right people. CARMA’s consultants provide the complete picture, gathering data to represent the full PESO media landscape, effectively linking PR outputs to organisational outcomes. Consultancy services Proud to be partnered with "Since we first approached CARMA, they listened to our team and business priorities, and worked with us to deliver a platform that truly works for us. Our Account Management team are attentive and always on hand for any queries or ad-hoc monitoring and reporting requests. We had been with our previous provider for a number of years, and CARMA took the time to support us as we migrated to our platform, ensuring a seamless transition. All our team members were onboarded and equipped to use the system as soon as we went live without any hiccoughs. We have worked extremely closely with the team at CARMA to make sure our monitoring needs are being captured and used effectively. The analysis undertaken has been an evolving process and allows us to report to the business the value of our work as well as enabling us to learn, repeat and/or adjust as required to deliver the best results." Lysette MazurPR Consultant • Slimming World “Thanks to CARMA and their strategic guidance, we have elevated the way we measure our communication efforts in Singapore and the region. Their team is made up of strong consultants that understand our business and are genuinely interested in ensuring we can highlight the impact of our work to key business stakeholders.” Preeti GuptaFormer Corporate Affairs Director • BMW Group Asia “As a leading consulting firm, staying abreast of current news, industry developments is key and also capturing the content we disseminate. CARMA has enabled us to deliver comprehensive media monitoring reports to our stakeholders and keep track of our coverage. CARMA's media monitoring team ensures that we receive daily updates, capturing the breadth and depth of media coverage. We must commend CARMA's responsive and accommodating team. They willingly address our unique requirements, providing prompt assistance and guidance whenever needed. Their dedication to customer service has fostered a strong and trusted partnership between our organizations.” Maha DhurairajSEA Marketing Director • Boston Consulting Group (BCG) “Partnering with CARMA has allowed us to build and embed a robust, strategic measurement programme. CARMA’s expertise creates trust in the programme and helped us bring along key stakeholders including the SMT, CEO and external partners, and get buy-in across the team. We are now better able to show how our work is delivering organisational goals, demonstrating that publicity is as a crucial part of the puzzle in attracting overseas visitors to the island of Ireland, and shift focus away from vanity metrics. The insights from CARMA inform investment and planning decisions. The team is spending more time crafting creative content, building strong relationships with target media and KOLs, and feels confident that their work is better recognised and appreciated.” Emma GormanPublicity & Brand Partnerships Manager • Tourism Ireland "Sotheby’s has been working with CARMA for a number of years in order to capture our media presence in the UAE and Saudi Arabia – two key growing markets. The format of the daily newsletters are very clear and the portal is really easy to navigate. The team are also always on hand to provide speedy assistance whenever we require anything additional." Deputy Director of Communications, EMEA • Sotheby's "In its capacity as a structuring player in the hydrocarbons market in Morocco, Vivo Energy Maroc has developed a public relations strategy adapted to its brand image and its news. CARMA has helped us by identifying our needs and by offering a solution for monitoring and measuring our performance in the fields of traditional press as well as social and digital networks. We were particularly impressed with the organization and responsiveness of the agency as well as their ability to understand our unique institutional perspective. Communication and regular updates have been essential and we appreciate their commitment to strengthen our presence in the Moroccan media landscape." Hind Mejjati AlamiCommunication Manager • Vivo Energy "Throughout our collaboration, it was very comforting for us to have you by our side and to know that we can count on a very professional and a very dedicated teams to meet all our needs in terms of media clipsheets and analysis. I particularly appreciated the responsiveness of the collaborators I had and who always responded to our requests, even the most urgent, especially the most urgent, quickly and efficiently." Hajar DinarNorth Africa Communication Manager • Ford Motor “CARMA presents a reliable and high-level service, which uses digital intelligence to automate and accelerate the capture and sharing of results. They have been our partners for a long time, and we hope to continue together in the current international expansion of Beta-i in the future.” Alisson AvilaCommunication & Knowledge Principal • Beta-I “To help us with insight, we have been using CARMA, one of the most respected global media intelligence providers, for over ten years. CARMA has not only been instrumental in providing detailed and instructive insights, improving our understanding of a complex and ever-evolving media landscape, but CARMA has been a great partner in our journey.” Salman SultanRegional PR and Social Media Manager • Jaguar Land Rover “CARMA has been running strong for 4 years with the Ministry of Education – a reliable, trustworthy, and active media monitoring partner that keeps us at par with currents trends related to the ministry. Their evaluation tools and portal are easy to navigate and work with, whilst their reports are orderly, well-paced, and detailed - helping us to analyze and evaluate our performance. Their organizational habit of assisting partners promptly is commendable and continues to build a stronger relationship with them.” Ministry of Education "Throughout our seventeen-year partnership with CARMA, the company has been providing us with quality print and online news and social media monitoring services. The twice-daily newsletters, the tailored website and its many search options are a great way of keeping us on top of environmentally related news." Sobhia Akram El MasriSenior Specialist - Media, PR & Communications • Environment Agency - Abu Dhabi "In this fast-paced industry, a strong monitoring tool is vital. I’ve been using CARMA for two years and can’t imagine being able to excel in my role without it." Vanessa OlsonJunior Account Executive • Gambit Communications "Yara and the team’s year-round support, agility and responsiveness has been integral to our operations in navigating and gauging our external relations and public sentiment as we continue to build the brand and its relationship with its stakeholders. This was especially crucial during the crisis monitoring period. Their proactive approach, timely alerts, and strategic guidance were instrumental in helping us navigate and manage the situation effectively." Mohammad Al Mail Public Relations Lead • Leo Burnett (Studio M) ""CARMA is an efficient, easy-to-use press monitoring tool that allows you to analyze and organize all the data collected. Relevant advice, personalized follow-up and responsiveness, thanks to a dynamic, professional team that listens to the customer. We are very satisfied with our collaboration for several years and recommend their services." Sophia Babi BerradaCommunication Manager • Pharma5 "It’s great when you work with experts, particularly when they’re as professional as the team at CARMA. They’re superbly consultative, listening carefully to what we and our clients are trying to achieve, and offering thoughts not only on how that can be delivered, but improved. They’re also incredibly responsive to our (many) requests, and always good-humoured and positive. That makes a huge difference." European MD • The Hoffman Agency "It’s great when you work with experts, particularly when they’re as professional as the team at CARMA. They’re superbly consultative, listening carefully to what we and our clients are trying to achieve, and offering thoughts not only on how that can be delivered, but improved. They’re also incredibly responsive to our (many) requests, and always good-humoured and positive. That makes a huge difference." Natasha RhymesGroup Director PR & Communications • Minor Hotels "Data collection and navigation can often be challenging, yet it's vital for delivering informed recommendations to our clients. CARMA has simplified this process with its user-friendly platform, which we found easy to navigate, thanks to Josephine Bou Saab, who had arranged a demo to take us through all the features. Josephine's timely responses and assistance were invaluable: our feedback was consistently addressed, ensuring we could deliver excellent reports to our clients. Thank you, CARMA!" KSA Team • Weber Shandwick Previous Next Global reach, local expertise 650 Employees | 21 Offices | 100 LanguagesCARMA provides local context at an international scale to drive multi-market initiatives while delivering true regional insights and support. With in-market experts, we work with organisations small and large to provide media monitoring, PR measurement and communication evaluation in just about every country and language. Meet the Team The Measurement Standard Explore our best practice guides, industry news and media intelligence insights Read all articles Evolution of Media Monitoring and Innovations in PR Measurement October 28, 2024 When you sit down and log on to your media monitoring platform, you usually know what to expect. Up-to-the minute results based on your keywords—which ... Read article Questions to ask a Media Monitoring Service – Part 3 October 11, 2024 When looking for a media monitoring service, most PR practitioners are correctly focussed on the functionality of the tool itself. But before you sign up ... Read article CARMA in the NEWS Beyond #InspireInclusion: Building a brighter future for women in tech In the wake of International Women’s Day, the global conversation around gender equality continues to gain momentum. This year’s theme of ‘Inspire Inclusion’ calls for a world where all women and girls have equal opportunities to thrive. Read More What’s getting in the way of Hong Kong’s reputation as a global financial hub? Hong Kong is a leading global financial hub, however in 2023, amidst geopolitical tensions, regulatory changes, and evolving media narratives, Hong Kong’s reputation has undergone significant scrutiny. Read More HK waste-charging trial run draws mixed reactions from netizens The upcoming trial run of the waste-charging scheme has sparked concerns among Hong Kong lawmakers and netizens, who are concerned about whether businesses and residents are prepared for the change. Read More View More Talk with one of our experts about how CARMA’s software and research solutions can enhance your communications program Book a call Media Monitoring Online Media Monitoring Print Media Monitoring Social Media Listening Broadcast Media Monitoring Newsletters and Alerts Executive Briefings Online Media Monitoring Print Media Monitoring Social Media Listening Broadcast Media Monitoring Newsletters and Alerts Executive Briefings PR Measurement Reputation Measurement Media Analysis Reports Social Media Analytics Reputation Measurement Media Analysis Reports Social Media Analytics Consultancy & Market Research CARMA Consults CARMA’s Primary Research CARMA’s Secondary Research CARMA Consults CARMA’s Primary Research CARMA’s Secondary Research Resources On-Demand Webinars The Measurement Standard Blog Industry Reports Newsletters On-Demand Webinars The Measurement Standard Blog Industry Reports Newsletters Contact Us Linkedin Twitter Facebook Instagram Download the free app today Privacy Policy | Terms & ConditionsCopyright © 2021 CARMA International Inc. 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